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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed | Minibar, in-room safe, desk, blackout drapes
Deluxe Double Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes
Restaurant
Sauna, spa tub, steam room, body treatments, hydrotherapy, aromatherapy
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
  • Arcos Bosques
    4 min walk
  • Restaurante LIVE by AQUA
    1 min walk
  • Santa Fé Station
    4 min drive
  • Mexico City (MEX-Mexico City Intl.)
    41 min drive

Room options

View all photos for Master Suite, One King Bed

Master Suite, One King Bed | Minibar, in-room safe, desk, blackout drapes

Master Suite, One King Bed

  • 538 sq ft
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

  • 516 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1498)
The price is $296
per night
$354 total
includes taxes & fees
Jan 12 - Jan 13
InterContinental Presidente Mexico City, an IHG Hotel

About this property

Live Aqua Ciudad de México Bosques de las Lomas

5-star hotel in Santa Fe
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
Live Aqua Ciudad de México Bosques de las Lomas offers 135 air-conditioned accommodations with minibars and safes. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Live Aqua Ciudad de México Bosques de las Lomas features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Live Aqua Ciudad de México Bosques de las Lomas is a smoke-free property.

Live Aqua Ciudad de México Bosques de las Lomas has a restaurant on site.
Carnivore - Onsite steakhouse. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured valet parking on site (MXN 150 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2320 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2250 per person
  • Secured valet parking fee: MXN 150 per night
  • Pet fee: MXN 2320 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Live Aqua Ciudad de México Bosques de las Lomas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 829 out of 1005 reviews" "
Rating 8 - Good. 109 out of 1005 reviews" "
Rating 6 - Okay. 39 out of 1005 reviews" "
Rating 4 - Poor. 12 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeppe

Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia, Rancho Santa Fe

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Wilson

Liked: Staff & service
Room illumination is terrible , I was expecting much more for this price rate … first and last time at this hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

David S.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
impeccable service and premises
Stayed 6 nights in Jul 2024

10/10 Excellent

Mariana

Stayed 1 night in Sep 2024

8/10 Good

CARLOS

Stayed 1 night in Aug 2024

10/10 Excellent

Oscar Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Aug 2024

10/10 Excellent

Dominick

Stayed 2 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Marie

Traveled with family
Muy buen hotel!!
Stayed 6 nights in Aug 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Leopoldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities. Unfortunately they weren’t able to give me my vip gold member perk. Staff very attentive. Spa incredible. Convenient mall located next to the hotel. I will definitely stay again
Stayed 7 nights in Jul 2024

10/10 Excellent

Roman Antonio

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

FUAD, DALLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Jul 2024

10/10 Excellent

Broundon

Stayed 2 nights in Jun 2024

10/10 Excellent

Leonardo

Stayed 3 nights in Jun 2024

10/10 Excellent

Alfredo, San Jose

Traveled with family
Good hotel at a great location
Stayed 6 nights in Mar 2024

10/10 Excellent

Federico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Boris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ballroom is spectacular. Lobby distribution is not good. Uncomfortable division of areas, as if building was not meant to be a hotel. Mostly dark, including rooms. Reception slow to react to minor complaints. Room general equipment not user friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Sasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, spacious room, and the property is tucked away from the hustle and bustle of the city. That said, aside from the restaurants in the adjacent mall, you must travel to attractions and other restaurants. Would stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Alberto, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2024