See all properties

Krystal Grand Suites Insurgentes

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Krystal Grand Suites Insurgentes

Reception
Property entrance
Down comforters, in-room safe, individually furnished, desk
Daily cooked-to-order breakfast (MXN 265 per person)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Centro Comercial Plaza Inn
    ‪1 min walk‬
  • San Jacinto Plaza
    ‪14 min walk‬
  • Diego Rivera and Frida Kahlo House Studio Museum
    ‪18 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

View all photos for Expedia VIP Suite

Down comforters, in-room safe, individually furnished, desk

Expedia VIP Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down comforters, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single | Down comforters, in-room safe, individually furnished, desk

Executive Suite Single

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Double

Down comforters, in-room safe, individually furnished, desk

Executive Suite Double

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down comforters, in-room safe, individually furnished, desk

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2881)
The price is $137
per night
$164 total
includes taxes & fees
Feb 21 - Feb 22
Fiesta Americana Reforma

About this property

Krystal Grand Suites Insurgentes

4-star hotel in Alvaro Obregon
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 3 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 70 square feet (7 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Krystal Grand Suites Insurgentes is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Krystal Grand Suites Insurgentes has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 731 out of 1113 reviews
Rating 8 - Good. 217 out of 1113 reviews
Rating 6 - Okay. 88 out of 1113 reviews
Rating 4 - Poor. 46 out of 1113 reviews
Rating 2 - Terrible. 31 out of 1113 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant place to stay its out of the way from the hustle of the zacolo. Its a business area.
Stayed 4 nights in Oct 2024

4/10 Poor

Sarah

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Ok to stay for one night but I wouldn’t recommend this hotel for long stays. Air conditioning is weak / doesn’t work, we set it to 22 Celsius and it stayed at 24.5 the whole night. Toilet was also finicky and fridge did not cool much either.
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a nice neighborhood with access to all kinds of transportation
Stayed 4 nights in Oct 2024

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gracie

Traveled with partner
Liked: Cleanliness
Nona
Stayed 4 nights in Oct 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice room. Great staff. A little mall right next to it with options for convenience store, food and a Starbucks. Metrobus right outside.
Stayed 5 nights in Oct 2024

8/10 Good

Rachelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property itself was very beautiful and clean. Valet parking was amazing! The room, it had some issues. The floors are very scraped up. The shower door leaks outside while you’re taking a shower. The toilet had a constant sewer smell.

8/10 Good

Martin, Fort Worth

Stayed 2 nights in Aug 2024

10/10 Excellent

CESAR, San Andrés Cholula

Stayed 2 nights in Sep 2024

10/10 Excellent

Victor Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Krzysztof, New Britain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helping personel, conveniently located in this nice neighborhood. We will stay again when return to Ciudad de México!
Stayed 1 night in Oct 2024

6/10 Okay

Yefiny

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It was ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Elsa

Stayed 3 nights in Sep 2024

8/10 Good

Eleri

Business traveler
Liked: Cleanliness, staff & service, room comfort
Needs maintenance
It was ok. But they need to remodel. The floors were cracked and the shower needs maintenance too. The entire room needs maintenance overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Very centrally located
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Traveled with partner
Disliked: Property conditions & facilities
Room was very unmaintained. Floor coming off wood pieces as we walked. Walls a bit dirty and mold inside fridge.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Pillows were very empty of filling/poor quality with no alternative available. Purified water in the reception was almost always empty.
Stayed 5 nights in Sep 2024

6/10 Okay

Lourdes

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal Grand Suites provided an awesome suite with an amazing view of the city. The green area around the hotel made for great walking. Plenty of shopping & transportation in the area made it the perfect stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pablo

Stayed 3 nights in Jun 2024

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Jorge, Miami

Great location, however they really need to up their staff knowledge and service capabilities. Not very lean. You always have to call their front desk for some help
Stayed 1 night in Jun 2024

10/10 Excellent

Monica

Stayed 8 nights in Sep 2024