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Isaaya Hotel Boutique by WTC

4.0 star property

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Photo gallery for Isaaya Hotel Boutique by WTC

Terrace/patio
Deluxe Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Interior detail
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Mexico City
  • World Trade Center Mexico City
    ‪2 min walk‬
  • Pepsi Center
    ‪2 min walk‬
  • Chapultepec Park
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Super Saver, 1 King Bed

Super Saver, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Super Saver, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite with Balcony or Terrace

Junior Suite with Balcony or Terrace | Minibar, in-room safe, desk, blackout drapes

Junior Suite with Balcony or Terrace

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Isaaya Hotel Boutique by WTC

4-star hotel in Benito Juarez
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business center, and a meeting room.
Isaaya Hotel Boutique by WTC offers 26 accommodations with iPod docking stations and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Complimentary self parking and valet parking are available on site.

Isaaya Hotel Boutique by WTC is a smoke-free property.

Full breakfasts are available for a surcharge between 8 AM and noon on weekends.
Anyuna - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekend full breakfast available 8:00 AM to noon for a fee: MXN 200 to 350 for adults and MXN 200 to 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Anyuna

Things to do

  • 24-hour gym

Family friendly

  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 200.00 to 350.00 for adults, and MXN 200.00 to 350.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

del Parque Mexico City
Hotel del Parque
Hotel del Parque Mexico City
Hotel & Suites Del Parque Mexico City
Hotel And Suites Del Parque
Isaaya Hotel Boutique WTC Mexico City
Isaaya Hotel Boutique WTC
Isaaya Boutique WTC Mexico City
Isaaya Boutique WTC
Isaaya Hotel Boutique

Isaaya Hotel Boutique by WTC Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1001 reviews
Rating 8 - Good. 158 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jovanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was modern and well maintained. Everything outside was also busy and it felt safe. Unless you are looking for a specific location, everything you need will be in a walkable distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location. Staff are very friendly.
Stayed 10 nights in Feb 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The room was clean, the staff and service great, but the AC didn't work and it was hot. Also some weird noises, I'm guessing from the old plumbing, made it difficult to sleep. No complimentary water and the conditioner from the shower was empty. No dinner nor room service. Solid 3 star stay but not higher.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gohan Almonte, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Mexico City for my girlfriend’s birthday and booked this hotel. The hotel itself was good and the room was really big. The only negative thing was the AC broke down and it was a little warm in the room. They provided us with a fan which helped quite a bit. I also wish that the gym was a little bit bigger. It only had one elliptical and one treadmill.
Stayed 5 nights in Feb 2025

4/10 Poor

ITOYDANI

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Aarón de Jesus

Stayed 2 nights in Feb 2025

10/10 Excellent

Manuel, Stamford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel goza de una céntrica ubicación en el sur de la ciudad y las habitaciones ofrecen buenos espacios y comodidades. El restaurante es pequeño pero ofrece una buena carta, y la cocina es de calidad. Restando ciertas políticas administrativas respecto a los pagos por adelantado y un precio promedio para los servicios ofrecidos, es una opción a considerar por quienes requieran hospedarse en la zona del WTC.
Stayed 24 nights in Dec 2024

8/10 Good

alcira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the heart of WTC!

Hotel Isaaya, in general it was great! Rooms are classy and impecable. The bath towels were old, stained, and raggedy.
Stayed 3 nights in Jan 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very well located. The room was big with nice perks such as automatic blackout blinds. The main issue was that the A/C was very old (noisy) and it did not had heat option, however I still recommend the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

sandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Anniversary

It was my Wedding Anniversary and the hotel pulled out all the stops with the Romance package
Stayed 4 nights in Dec 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious with a lot of natural light. The bathroom has a separate sink and large toilet/shower area. The staff is friendly with reception and card access 24 hours. The hotel is close to the Mexican World Trade Center with many options to eat, including the in house restaurant open from 7 am to 7 pm. Only notes I recommend would be to fix the broken button on the elevator and might need newer TVs since the smarthub was really slow. Internet was also fair to good. Otherwise, a beautiful and modern property with a classic looking facade on the outside.
Stayed 8 nights in Dec 2024

10/10 Excellent

Daniel Paul

Stayed 4 nights in Nov 2024

10/10 Excellent

Ma. Antonieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 5 nights in Nov 2024

10/10 Excellent

Juan, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Comfortable rooms and good location with many food options. One thing I would change - my personal preference- is that the bathroom door was more private, rather than a flushed look. Other than that, all was great, including the free water throughout the stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Neelima

Liked: Staff & service, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Savanah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay!!!

The room was nice and big and clean and modern. The location was also good too and cheap uber or didi ride to other places. I loved it and would def go back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, el edificio está bastante bien solo que el elevador es algo pequeño, la comida es rica y todo el staff es bastante amable
Stayed 1 night in Nov 2024

6/10 Okay

Diomenger

Stayed 5 nights in Nov 2024

10/10 Excellent

Matias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

2/10 Terrible

Aitala, miami

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Well positive first.Location was convenient for my event. Upon arrival no check in until 4:30 because they have problems with their key /card machine .But was giving various versions .Made it to room nice ,good size . But no air condition ,again different versions until finally that two of their unit are down. They new this from the moment I arrive and was waiting and at no moment was told of this before check in.Solution very old and noisy portable fan .Until check out never resolve ,eventhough every morning was told they work on it and it suppose to be better. Lastly Breakfast was suppose to be at 7 am, one of the other reason I pick the place ,two days no breakfast because staff not arrive.Not concern at all. Thru all this very dismissive and felt i was suppose to not say anything about all this problems . Unfortunately large events in the area did not allow me to move another hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Miriam Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small little place, very convenience to move around, staff very nice and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Israel

Stayed 1 night in Oct 2024