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The Paragon Hotel Mexico City Santa Fe By Accor

4.5 star property

Choose dates to view prices

Photo gallery for The Paragon Hotel Mexico City Santa Fe By Accor

Exterior
Meeting facility
Daily buffet breakfast (USD 19.16 per person)
Exterior
Executive Studio Suite, 1 King Bed, Balcony | Down comforters, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
$108
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
Juan Salvador Agraz 97, Ave Real, Santa Fe, Mexico City, 05348
  • Parque La Mexicana
    ‪8 min walk‬
  • Santa Fe Center Mall
    ‪9 min walk‬
  • Expo Santa Fe Mexico
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 473 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed, Balcony

Executive Studio Suite, 1 King Bed, Balcony | Down comforters, minibar, in-room safe, desk

Executive Studio Suite, 1 King Bed, Balcony

  • 645 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 473 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed

View from room

Executive Studio Suite, 1 King Bed

  • 645 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Executive Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

Premier Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Executive Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Premier Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

  • 473 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Paragon Hotel Mexico City Santa Fe By Accor

4.5-star hotel in Santa Fe
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, valet parking, and dry cleaning.
The Paragon Hotel Mexico City Santa Fe By Accor offers 117 accommodations with iPod docking stations and minibars. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 4.5-star property offers access to a 24-hour business center, 7 meeting rooms, and coworking spaces. This luxury hotel also offers a 24-hour fitness center, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.

The Paragon Hotel Mexico City Santa Fe By Accor is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Paragon Hotel Mexico City Santa Fe By Accor has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 7.22 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 19.16 for adults and USD 9.72 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.33 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.16 for adults and USD 9.72 for children
  • Covered valet parking fee: USD 7.22 per night (in/out privileges)
  • Pet fee: USD 33.33 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Paragon Hotel Mexico City Santa Fe By Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1010 reviews
Rating 8 - Good. 165 out of 1010 reviews
Rating 6 - Okay. 60 out of 1010 reviews
Rating 4 - Poor. 36 out of 1010 reviews
Rating 2 - Terrible. 11 out of 1010 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roseline

Stayed 2 nights in Jun 2025

8/10 Good

Juan

Stayed 2 nights in May 2025

6/10 Okay

Teresa, College Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not hot water to shower. Disappointing
Stayed 2 nights in May 2025

10/10 Excellent

Fer

Liked: Cleanliness, amenities
Everything was great !
Stayed 1 night in May 2025

10/10 Excellent

Raymundo

Stayed 2 nights in May 2025

10/10 Excellent

RACHELLE, City of industry

Stayed 7 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

MANUEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MANUEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view rooms in Santa Fe , Mexico City

Great Room , great location. Just the restaurant and Bar were disappointing , no inventory of Tequilas ( on a menu) no chicken for chilaquiles, or freshly made eggs. just milky ( terrible looking) in A chaffing, boiling. I will go back to stay there everytime , love the rooms and the frontdesk staff, management need to pay attention to it's restaurant ,or close it, and just serve tea and coffee.
Stayed 1 night in Apr 2025

10/10 Excellent

Raymundo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Soohyun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room condition
Stayed 1 night in Feb 2025

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is always great, it has some of the most comfortable beds I’ve seen, and the view is unbeatable. This time I had an issue when returning after hours to my room and the lady in the front desk went above and beyond to help me solve my problem. Can’t beat this kind of service.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service, amenities
Overall, the property it’s good very clean. The beds are very comfortable and very clean, although I noticed that it has a lot of outdated things like TV , a build in radio-in the bathroom that does not work and the shower handle came off.. I think for the price they should really work on upgrading these items
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in Jan 2025

10/10 Excellent

fabio

Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view and location! Near to shopping mall and sport world gym
Stayed 10 nights in Dec 2024

10/10 Excellent

fabio

Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Steven

Stayed 3 nights in Aug 2024

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

8/10 Good

Victor

Stayed 1 night in Dec 2024

10/10 Excellent

Cristo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent and nice views of the city the hotel staff are very nice except for the 3 guys at the vale parking they always had a bad attitude. But that doesn’t take any credit away from the rest of the staff great service and great hotel to stay in.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymundo

Stayed 1 night in Nov 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024