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InterContinental Presidente Mexico City by IHG

4.0 star property

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Photo gallery for InterContinental Presidente Mexico City by IHG

Exterior
Property amenity
5 restaurants, breakfast, lunch, dinner served; French cuisine
1 bedroom, premium bedding, in-room safe, desk
5 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking available
  • Air conditioning

Explore the area

Map
Campos Eliseos 218, Mexico City, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Parque Zoologico de Chapultepec
    ‪5 min walk‬
  • Auditorio Nacional
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View) | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View) | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

9.0 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

8.8 out of 10
Excellent
(19 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Polanco View)

View from room

Classic Room, 1 King Bed (Polanco View)

9.2 out of 10
Wonderful
(86 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View) | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds (Polanco View)

9.2 out of 10
Wonderful
(100 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 732 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Executive Floor)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (Executive Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Executive Floor)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds (Executive Floor)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Master)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (Chapultepec Park View)

9.4 out of 10
Exceptional
(37 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

InterContinental Presidente Mexico City by IHG

4-star hotel in Polanco
This smoke-free hotel features 5 restaurants, a full-service spa, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
InterContinental Presidente Mexico City by IHG offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hela Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
InterContinental Presidente Mexico City by IHG features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 13 meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

InterContinental Presidente Mexico City by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Au Pied de Cochon - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner.
Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Café Urbano - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
The Palm - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Chapulin - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (MXN 222 per night)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 350 to 1,000 for adults and MXN 300 to 1,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfredo di Roma
  • Au Pied de Cochon
  • Café Urbano
  • Chapulin
  • The Palm

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Piano
  • Private wine tours
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 13 meeting rooms
  • Business center

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 1 building
  • 42 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per accommodation, per stay, plus a deposit of MXN 600 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1000 for adults, and MXN 300 to 1000 for children
  • Airport shuttle fee: MXN 2300 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 222 per night
  • Valet parking fee: MXN 200 per day
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
Mexico City InterContinental Presidente
Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
Intercontinental Presidente Mexico City Hotel Mexico City
InterContinental Presidente Mexico City Hotel
InterContinental Presidente Hotel
InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City by IHG Hotel
InterContinental Presidente Mexico City an IHG Hotel
InterContinental Presidente Mexico City by IHG Mexico City
InterContinental Presidente Mexico City by IHG Hotel Mexico City

InterContinental Presidente Mexico City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1420 out of 1795 reviews
Rating 8 - Good. 213 out of 1795 reviews
Rating 6 - Okay. 73 out of 1795 reviews
Rating 4 - Poor. 33 out of 1795 reviews
Rating 2 - Terrible. 56 out of 1795 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE ESTUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Henry

Stayed 1 night in Apr 2025

6/10 Okay

Christopher, Dulles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had a great stay here….right up to check out. That is where it took a negative turn. The cleaning staff accidentally took a white T-shirt of my wife’s from the bathroom on the second day of our stay. We called down and they assured us they would track it down. We asked a day later and they said they would keep looking. Fast forward to check out. We figured they would rectify the situation. Not even close. They acted like it was they first they heard of it. Basically, we got a shrug of the shoulders and an “oh well” from the staff. Like it was our fault. The other thing was the final bill. Our reservation was two rooms, both with breakfast for two ( my wife, my two daughters and myself). I even confirmed this when checking in as I had seen some reviews that highlighted this problem. The woman at check in confirmed breakfast for four. When we check out, we were billed for two breakfasts/day after being told (in spite of the clear wording of our Expedia reservation) that only one room includes breakfast. Was it expensive? Not really. But do they really need to nickel and dime after you spend a decent amount of money on your stay? I don’t think so. Everything was great about this place and I’d give it five stars otherwise. It’s like a great meal that came with a terrible desert. You just can’t forget that last course and it leaves a bad taste in your mouth. Oh, and they tried to bill us for some minibar item and I NEVER touch the minibar. Gotta buy a new shirt too!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Raquel

Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Octavio

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are great
Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Top quality in the best premium location
Stayed 3 nights in Apr 2025

10/10 Excellent

ALI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, quiet hotel with helpful staff.
Stayed 3 nights in Apr 2025

8/10 Good

Frank, QUITO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a classic one
Stayed 1 night in Apr 2025

10/10 Excellent

J Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top tier and very attentive.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Apr 2025

6/10 Okay

Marie Lisette

Expected more for the price Room was barely cleaned and coffee sometimes not refilled Room service misplaced an item I had purchased
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location . I went for a concert at the Auditorio Nacional and it was right across the street. Also Chapultepec park is at walking distance
Stayed 4 nights in Feb 2025

10/10 Excellent

Ricardo, Scottsdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locations with great restaurants in-house
Stayed 2 nights in Apr 2025

10/10 Excellent

Loreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in beautiful Polanco area. Lots of restaurants and shops. Service was exceptional. Especially concierge, Leonel Garcia and Andros were very efficient in communicating with me on whats app and in person. They booked restaurants and shows that were difficult for me to do. Rooms are very clean and comfortable. There are several restaurants to choose from in the hotel. Defintely recommend and will stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tirso, Champaign

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great location. Great view overlooking Chapultepec Park from my room.
Stayed 2 nights in Jan 2025

6/10 Okay

Maria beatriz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an issue with a drunk guest that try to enter my room he was almost naked in the hallway. I called security and they acted upon the situation but I never received anything not even an apology from the hotel. The hotel staff is not that nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martin, Methuen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place, clean, the food and restaurants are good, and excellent view.
Stayed 2 nights in Apr 2025

10/10 Excellent

Evita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located.
Stayed 2 nights in Mar 2025

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Ana, Chula Vista

Stayed 1 night in Apr 2025