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InterContinental Presidente Mexico City by IHG

4.0 star property

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Photo gallery for InterContinental Presidente Mexico City by IHG

Exterior
5 restaurants, breakfast, lunch, dinner served; French cuisine
5 restaurants, breakfast, lunch, dinner served; French cuisine
1 bedroom, premium bedding, in-room safe, desk
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking available

Explore the area

Map
Campos Eliseos 218, Mexico City, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Parque Zoologico de Chapultepec
    ‪5 min walk‬
  • Auditorio Nacional
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View) | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View) | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

9.0 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

8.6 out of 10
Excellent
(18 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Polanco View)

View from room

Classic Room, 1 King Bed (Polanco View)

9.2 out of 10
Wonderful
(86 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View) | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds (Polanco View)

9.2 out of 10
Wonderful
(97 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 732 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Executive Floor)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (Executive Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Executive Floor)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds (Executive Floor)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Master)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Chapultepec Park View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (Chapultepec Park View)

9.4 out of 10
Exceptional
(36 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

InterContinental Presidente Mexico City by IHG

4-star hotel in Polanco
This smoke-free hotel features 5 restaurants, a full-service spa, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
InterContinental Presidente Mexico City by IHG offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hela Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
InterContinental Presidente Mexico City by IHG features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 13 meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

InterContinental Presidente Mexico City by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Au Pied de Cochon - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner.
Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Café Urbano - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
The Palm - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Chapulin - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (MXN 222 per night)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 350 to 1,000 for adults and MXN 300 to 1,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfredo di Roma
  • Au Pied de Cochon
  • Café Urbano
  • Chapulin
  • The Palm

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Piano
  • Private wine tours
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 13 meeting rooms
  • Business center

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 1 building
  • 42 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per accommodation, per stay, plus a deposit of MXN 600 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1000 for adults, and MXN 300 to 1000 for children
  • Airport shuttle fee: MXN 2300 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 222 per night
  • Valet parking fee: MXN 200 per day
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
Mexico City InterContinental Presidente
Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
Intercontinental Presidente Mexico City Hotel Mexico City
InterContinental Presidente Mexico City Hotel
InterContinental Presidente Hotel
InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City by IHG Hotel
InterContinental Presidente Mexico City an IHG Hotel
InterContinental Presidente Mexico City by IHG Mexico City
InterContinental Presidente Mexico City by IHG Hotel Mexico City

InterContinental Presidente Mexico City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1384 out of 1753 reviews
Rating 8 - Good. 207 out of 1753 reviews
Rating 6 - Okay. 75 out of 1753 reviews
Rating 4 - Poor. 32 out of 1753 reviews
Rating 2 - Terrible. 55 out of 1753 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ed, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences from a hotel to serve its customers with several services and zero hidden fees and had a awesome staff that made me feel welcomed
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would not stay here again!

The hotel was clean and located in a good area. The staff was not good at all. The front desk could not find our booking, took a long time to check us in, and did not speak good English. Check out was a mess when we were late to go to the airport. We paid for in advance but they said we did not so we had to pay it again. We stayed at Hyatt Regency before next door to Intercontinental and everything was perfect. We would never stay at this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Sleiman

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

andres f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Horacio

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Annoying vibrating sound

There was an annoying vibration coming back in cycles every few seconds. It was apparently coming from the glass panel separating the vanity and the headboard of my bed. The first night I was so exhausted that I did not pay attention. Later, it did not help with my jet lag.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shyen

Stayed 2 nights in Mar 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Mar 2025

10/10 Excellent

Felipe

Stayed 3 nights in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 2 nights in Mar 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paolo

Stayed 1 night in Mar 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

AVIJIT

Traveled with partner
Liked: Cleanliness, amenities
For a hotel of this level, I expected a swimming pool. Also the water was leaking from the sink. No microwave. Very few English channels on TV
Stayed 5 nights in Feb 2025

6/10 Okay

Hugh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities and services were fine, but overpriced
Stayed 8 nights in Mar 2025

10/10 Excellent

Alice

Liked: Staff & service
Nicole at réception desk is very diligent and does an amazing job.
Stayed 1 night in Mar 2025

10/10 Excellent

ALAN

Traveled with partner
Liked: Cleanliness, staff & service
This is a superb hotel in every way. Rooms are lovely, staff are friendly and helpful, restaurants are excellent, especially the breakfast buffet. Perfection!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything
Stayed 4 nights in Feb 2025

10/10 Excellent

Abdollah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, good dining options ,
Stayed 3 nights in Feb 2025

10/10 Excellent

julio

Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful....the concierge was very helpful and recommended a great restaurant SAKS down the streeet with a cuban jazz group who were great as was the food....enjoyed Lilou restaurant....the Palm was overrated and a disappointment ...otherwise no complaints and view from room of park was awesome
Stayed 5 nights in Feb 2025