Hotel Real del Sur

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real del Sur

Presidential Suite, Hot Tub | Balcony
Hallway
Sauna, steam room, body treatments, body wraps, body scrubs, facials
Bar (on property)
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Mexico City
  • Museo Diego Rivera Anahuacalli
    13 min walk
  • Estadio Azteca
    3 min drive
  • Ignacio Chávez National Institute of Cardiology
    4 min drive
  • Mexico City (MEX-Mexico City Intl.)
    30 min drive

Room options

Standard Room

  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 1 Bedroom (Imperial)

  • Sleeps 6
  • 3 King Beds

Master Suite

  • 476 sq ft
  • Sleeps 4
  • 2 King Beds

Junior Suite

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Senior Suite

  • 499 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, Hot Tub

  • Sleeps 8
  • 3 King Beds and 1 Large Twin Water Bed

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 3

Suite Junior

  • Sleeps 2

Double Room Standard

  • Sleeps 4
  • 2 King Bed(s)

Single Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

About this property

Hotel Real del Sur

3-star hotel in Coyoacan
Along with 2 restaurants, this smoke-free hotel has an attached winery and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Real del Sur offers 114 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Real Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
A winery is attached to this Mexico City hotel. Hotel Real del Sur features a full-service spa. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 97 square feet (9 square meters) include a conference center. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Real del Sur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
La Cava del Duque - This steakhouse serves lunch and dinner.
Real Canto del Agua - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Kon-tiki - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 250 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kon-tiki
  • La Cava del Duque
  • Real Canto del Agua

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Full-service spa
  • Spa tub
  • Wine tours
  • Winery

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (97 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 per person
  • Airport shuttle fee: MXN 600 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Courtney Aff Real Sur
Courtney Aff Real Sur Hotel
Courtney Aff Real Sur Hotel Mexico City
Courtney Aff Real Sur Mexico City
Hotel Real Sur Mexico City
Real Sur Mexico City

Hotel Real del Sur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 680 reviews" "
Rating 8 - Good. 206 out of 680 reviews" "
Rating 6 - Okay. 109 out of 680 reviews" "
Rating 4 - Poor. 62 out of 680 reviews" "
Rating 2 - Terrible. 56 out of 680 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. But I need a Iron...
Stayed 2 nights in Aug 2024

10/10 Excellent

Ines, SANTA ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, staff & service
Great location with large rooms. The bathroom looks old. Staff is super friendly and efficient. The restaurant is great and affordable. I’ll be back.
Stayed 3 nights in Aug 2024

4/10 Poor

Noreene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs to be updated. It is stuck in 1990. The drains in the bathtub didn’t work and the water pooled. The mattresses were horrible and hard. They hurt my back. The outlets all showed cables and are clearly not up to code. The carpet in my room was constantly wet and I don’t know where the leak came from. The staff was polite and helpful but I would never come back here ever.
Stayed 9 nights in Jul 2024

10/10 Excellent

anabel

Stayed 1 night in Jul 2024

8/10 Good

Octavio

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Thu

Stayed 3 nights in Jun 2024

8/10 Good

Thu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is good for long stay and the staff is pretty nice.
Stayed 6 nights in Jun 2024

10/10 Excellent

Thu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yovana R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable estancia
Muy buena atención, los cuartos son muy amplios, están limpios y cuentan con todos los amenities para pasar una noche confortable.
Stayed 1 night in Jun 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Jay

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Karla

Stayed 1 night in May 2024

8/10 Good

Ana, HOUSTON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

2/10 Terrible

Sergio

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not AC at the room, hotel is too old and needs maintenance, really disappointed
Stayed 2 nights in May 2024

8/10 Good

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food doesn't taste good, not even real mexican enchiladas.
Stayed 1 night in May 2024

8/10 Good

Gustavo Alejandro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Como peatón y turista, es algo difícil salir del hotel hacia otros lugares. El retorno vehicular para acceder al valet parking es un poco difícil de tomar.
Stayed 3 nights in Apr 2024

6/10 Okay

RUBEN

Stayed 2 nights in Apr 2024

6/10 Okay

Veronica

La caja de seguridad y la secadora no servían y la alfombra súper manchada de cloro!!! Pero lo demás no tan malo.
Stayed 4 nights in Mar 2024

2/10 Terrible

Alberto

Stayed 2 nights in Mar 2024

10/10 Excellent

Sugey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Dolores

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Buen servicio, buena comida, feo aspecto, sin taxi
Tienen un personal muy atento y amigable, buen servicio, la comida del restaurante es muy buena, buenos precios. Pero, esta muy viejo, las alfombras estan muy manchadas, ya deben cambiar las alfombras y la fachada se ve sucia. No tienen taxis, nosotros ocupabamos servicio de taxi al aeropuerto y no pudieron ayudarme en recepcion. TUve que buscar por mis propios medios.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alberto

Stayed 2 nights in Feb 2024

8/10 Good

rosa elena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t get a room by Tlalpan you won’t be able to sleep.
Stayed 5 nights in Jan 2024