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Hotel Mallorca

3.0 star property

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Photo gallery for Hotel Mallorca

Front of property
Lobby
Interior
Lobby
Daily cooked-to-order breakfast (MXN 100.00 per person)

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Paseo de la Reforma
    ‪5 min walk‬
  • Monument to the Revolution
    ‪10 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed | Desk

Superior Single Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk

Superior Double Room, 2 Double Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk

Double Room

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Desk

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Desk

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Desk

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Desk

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

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Property entrance

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The price is $44 total
includes taxes & fees
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About this property

Hotel Mallorca

3-star hotel in Reforma
This hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a communal living room are onsite.
Hotel Mallorca offers 139 accommodations. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers tour/ticket assistance, concierge services, and room service (during limited hours). Complimentary self parking is available on site.

Hotel Mallorca has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
RESTAURANTE MALLORCA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Smooth flooring in public areas

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Free WiFi in public areas has a 2-device limit

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Hotel Mallorca Reviews

Reviews

5.8
Rating 10 - Excellent. 121 out of 902 reviews
Rating 8 - Good. 221 out of 902 reviews
Rating 6 - Okay. 211 out of 902 reviews
Rating 4 - Poor. 134 out of 902 reviews
Rating 2 - Terrible. 215 out of 902 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mayra Nelly

Disliked: Staff & service, property conditions & facilities
Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

junru

Disliked: Staff & service, amenities, property conditions & facilities
¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
Stayed 1 night in Mar 2025

2/10 Terrible

junru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Adolfo

Stayed 1 night in Dec 2024

6/10 Okay

Rowan

Disliked: Cleanliness, staff & service, property conditions & facilities
All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Stayed 1 night in Dec 2024

2/10 Terrible

Blanaca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Citlaly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Sebastián

Disliked: Cleanliness, staff & service, property conditions & facilities
Hice una reservación para el 6 de diciembre. Al llegar ahí el hotel me comentan que tienen problemas con el agua y me daban la opción de cancelar. Sin embargo, aun cuando me dijeron que me iban a apoyar con el reembolso, al final no hicieron nada y me cobraron sin yo haber estado ahí. Para nada recomiendo a este hotel, poca seriedad, atención y se quedan con tu dinero.

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

2/10 Terrible

Guillermo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
Stayed 3 nights in Nov 2024

8/10 Good

RIGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

4/10 Poor

Josue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elavator doesn’t work, sometimes there’s no water and the rooms aren’t as seen in online.
Stayed 8 nights in Nov 2024

2/10 Terrible

Daihana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible y mala atención

La habitación era terrible, los recepcionistas peor, encontré garrapatas en la habitación No vayan, no lo vale, me engañó las fotos
Stayed 1 night in Oct 2024

2/10 Terrible

ERIK

Disliked: Cleanliness, staff & service, property conditions & facilities
La peor experiencia en un hotel en la Ciudad de México, el hotel tenía chinches e insecto. Además que no hacen el aseo apropiadamente
Stayed 3 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont rent this property very very bad condition
Stayed 3 nights in Sep 2024

8/10 Good

Fabian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Mark, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place, stores next to it, buses & light rail near, taxis all the time.
Stayed 7 nights in Mar 2024

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities
Los resortes de la cama lastimaban bastante, no hay internet en las habitaciones, el cuarto olia mal, el staff fue muy amable, baño limpio y agua caliente, zona muy centrica.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, more so than other more expensive hotels. Both front desk& cleaning staff were very friendly. I felt very safe, with no criminal activity inside or outside. Highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed was a little dirty
Stayed 4 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024