Hotel Benidorm Mexico City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Benidorm Mexico City

Front of property
Presidential Studio Suite | In-room safe, desk, soundproofing, iron/ironing board
Front of property
Reception
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Frontera 217, Mexico City, CDMX, 6700
  • National Medical Center (Siglo XXI)
    6 min walk
  • Meson del Monje
    1 min walk
  • General Hospital Station
    3 min walk
  • Mexico City (MEX-Mexico City Intl.)
    22 min drive

Room options

Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Single Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Triple Room

  • 355 sq ft
  • Sleeps 4
  • 3 Double Beds

Triple Room

  • Sleeps 4
  • 3 Full Bed(s)

Suite With Street View

  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

Suite With Street View

  • Sleeps 2
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Single Room

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Suite With Street View

  • Sleeps 2
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Similar properties

About this property

Hotel Benidorm Mexico City

4-star hotel in Roma Norte
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services, and a business center.
Hotel Benidorm Mexico City offers 190 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Onsite self parking and valet parking are complimentary.

Hotel Benidorm Mexico City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
El Meson del Monje - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
El Lobby Bar - Onsite coffee shop. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 265 for adults and MXN 205 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Lobby Bar
  • El Meson del Monje

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Sports massages

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 13 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 265.00 for adults and MXN 205 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Benidorm Mexico City
Hotel Benidorm Mexico City
Benidorm Hotel Mexico City
Benidorm Mexico City
Hotel Benidorm Mexico City Hotel
Hotel Benidorm Mexico City Mexico City
Hotel Benidorm Mexico City Hotel Mexico City

Hotel Benidorm Mexico City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 410 out of 1002 reviews" "
Rating 8 - Good. 347 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zoila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has excellent customer service!!
Stayed 3 nights in Sep 2024

6/10 Okay

Roberto

Traveled with family
There are roaches, saw them on the last day of our stay the cleaning was decent everything else was ok
Stayed 5 nights in Sep 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic room if you need to stay in the area. Staff is very friendly and helpful. Definitely will stay at this place again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service
Nos quedamos en este hotel para poder quedarnos cerca del Hospital Siglo XXI. Se encuentra a dos calles del hospital. Los cuartos muy limpios, y con buen servicio. Todo el personal muy amable, sobretodo Juan Jose, que trabaja en recibir a los huéspedes en la puerta. Muy amable y servicial. Muchas gracias por toda tu ayuda! Si algún dia necesitara llegar a esa area, me hospedaría en el mismo hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Derek

Stayed 2 nights in Aug 2024

4/10 Poor

Luis

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Mal servicio, me hicieron cambiar de habitación a media noche porque me alojaron incorrectamente. Las sabanas de esa nueva habtación olian mal.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice and strategic location
Stayed 5 nights in Aug 2024

10/10 Excellent

Alondra

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff were very nice and helpful, area is nice, rooms are clean I definitely will be coming back in the future and recommending to all friends and family
Stayed 5 nights in Jul 2024

10/10 Excellent

Gregorio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Place was great. Located in a safe and reputable area. Lots of street food along with many restaurants. Just a few steps from a shopping center. Great location at a even greater price. Staff very friendly and eager to lend a helping hand. Only thing ac did not cool down through out the day. Was cool not cold even at night.
Stayed 4 nights in Jun 2024

8/10 Good

Gabriela

Stayed 5 nights in Jun 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Xochitl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Benidorm is convenient and the staff is very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to "Colonia Roma" and safe area
Stayed 4 nights in Mar 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2024

6/10 Okay

amalia beatriz

Business traveler
Disliked: Amenities
The AC isn’t work good , and the bath isn’t clean good too.
Stayed 2 nights in Jun 2024

6/10 Okay

Victor Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Simply simple
Good.
Stayed 1 night in May 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor in the room was extremely dirty. Toilet was dirty when we arrived. We asked a cleaning lady to clean the room when she was directly outside of our door, she said she would and did not. AC was only air, didn’t have cool air.
Stayed 7 nights in May 2024

10/10 Excellent

Mark, Fort Myers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff; away from the touristy areas, but only minutes walk from many restaurants and bars.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Clarice Judith, yonkers

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very attentive and friendly. Unfortunately, the air conditioning was better in some rooms and worse in others. Some towels were old and worn, but clean.
Stayed 7 nights in Apr 2024

8/10 Good

Consuelo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need new towels to old , need small refrigerator
Stayed 7 nights in Apr 2024

8/10 Good

Maria

Towels were old and torn. Mold in shower. No air conditioning although it is advertised as having a/c. Beds are way too hard. Not comfortable sleeping here.
Stayed 5 nights in Apr 2024

8/10 Good

Gloria

Stayed 6 nights in Apr 2024

8/10 Good

JAVIER FLORES

Liked: Cleanliness, property conditions & facilities
Staff very friendly. Quick check in and check out .
Stayed 7 nights in Apr 2024