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Hotel Benidorm Mexico City

4.0 star property

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Photo gallery for Hotel Benidorm Mexico City

Front of property
Reception
Front of property
Presidential Studio Suite | In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
Frontera 217, Mexico City, CDMX, 6700
  • Angel of Independence Monument
    ‪3 min drive‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Zócalo
    ‪5 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Single Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Triple Room

  • 355 sq ft
  • Sleeps 4
  • 3 Double Beds

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Front of property

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$114 total
includes taxes & fees
Apr 23 - Apr 24
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About this property

Hotel Benidorm Mexico City

4-star hotel in Roma Norte
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services, and a business center.
Hotel Benidorm Mexico City offers 190 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Onsite self parking and valet parking are complimentary.

Hotel Benidorm Mexico City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
El Meson del Monje - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
El Lobby Bar - Onsite coffee shop. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 265 for adults and MXN 205 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Lobby Bar
  • El Meson del Monje

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Sports massages

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 13 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 265.00 for adults and MXN 205 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Benidorm Mexico City
Hotel Benidorm Mexico City
Benidorm Hotel Mexico City
Benidorm Mexico City
Hotel Benidorm Mexico City Hotel
Hotel Benidorm Mexico City Mexico City
Hotel Benidorm Mexico City Hotel Mexico City

Hotel Benidorm Mexico City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 428 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandi

Stayed 2 nights in Jan 2025

10/10 Excellent

Emilia

Stayed 1 night in Dec 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not live up to expectations
Very hard beds. Desperately needs to install shower heads. Did I mention shower heads? And the heating/AC never worked. As someone that has used Benidorm a few times over the years…I was very disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Xochitl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Teodoro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal muy profesionales
Stayed 8 nights in Nov 2024

10/10 Excellent

Maria Adelita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Huey

Traveled with family
Disliked: Amenities, property conditions & facilities
Lighting poor
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 8 nights in Oct 2024

10/10 Excellent

Sergey Bereg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and clean
Stayed 2 nights in Sep 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

8/10 Good

mayra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great . Room was clean & big . Location was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesennia

Liked: Cleanliness
Stayed 3 nights in Sep 2024

4/10 Poor

Janet, San Lorenzo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Christian

Traveled with partner
Liked: Cleanliness, staff & service
the location and the proximity to the bars and restaurants which can all be reached on foot.
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Liked: Staff & service
Muy buen hotel para el precio lamentablemente lo único que no me gustó fueron las habitaciones especialmente las camas y las sábanas de resto no me puedo quejar de más nada
Stayed 3 nights in Oct 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was good
Stayed 8 nights in Sep 2024

10/10 Excellent

Zoila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has excellent customer service!!
Stayed 3 nights in Sep 2024

6/10 Okay

Roberto

Traveled with family
There are roaches, saw them on the last day of our stay the cleaning was decent everything else was ok
Stayed 5 nights in Sep 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic room if you need to stay in the area. Staff is very friendly and helpful. Definitely will stay at this place again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service
Nos quedamos en este hotel para poder quedarnos cerca del Hospital Siglo XXI. Se encuentra a dos calles del hospital. Los cuartos muy limpios, y con buen servicio. Todo el personal muy amable, sobretodo Juan Jose, que trabaja en recibir a los huéspedes en la puerta. Muy amable y servicial. Muchas gracias por toda tu ayuda! Si algún dia necesitara llegar a esa area, me hospedaría en el mismo hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Derek

Stayed 2 nights in Aug 2024

4/10 Poor

Luis

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Mal servicio, me hicieron cambiar de habitación a media noche porque me alojaron incorrectamente. Las sabanas de esa nueva habtación olian mal.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice and strategic location
Stayed 5 nights in Aug 2024

10/10 Excellent

Alondra

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff were very nice and helpful, area is nice, rooms are clean I definitely will be coming back in the future and recommending to all friends and family
Stayed 5 nights in Jul 2024