Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hotel Amala offers 45 accommodations with DVD players and safes. Flat-screen televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. Onsite self parking is complimentary.
Nudhi - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Nudhi
Family friendly
DVD player
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
DVD player
Flat-screen TV with cable channels
Food and drink
24-hour room service
Free bottled water
More
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property is also known as
Hotel Amala Mexico City
Hotel Amala
Amala Mexico City
Hotel Amala Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
He sido el peor hotel con diferencia en el que nos hemos alojado, lo principal de un hotel es que se pueda dormir y las habitaciones de este hotel están nulamente insonorizadas, el ruido general no permite dormir ni un momento. El ruido de las otras habitaciones, el personal de limpieza que limpia a cualquier hora haciendo mucho ruido con sus conversaciones, incluso prendiendo el televisor, maquinaria, pasillos, una variedad de ruidos que hacen que estes en vela solo esperando que amanezca. Hemos tenido que hacer salida anticipada y al comentarlo la recepcionista no se interesó en nuestra motivación en lo más mínimo. Queremos y solicitamos la devolución de las dos noches no disfrutadas, básicamente por incumplimiento de contrato. Y eso sin mencionar que la única noche debería ser compensada por las molestias causadas.
Nice interior design hotel, with good furniture, large room, comfy bed with terrible pillows, lack of amenities, and non cooling AC though. What a waste, I’m so disappointed!
Exceleent service good hospitality. Location great close to the airport and tourist locations. 24hr room service the best.
Natasha
Stayed 2 nights in Nov 2019
6/10 Okay
KIKA
Traveled with partner
Sep 22, 2019
Liked: Staff & service
The Hotel it self was okay. The only down fall and was a bit disappointed is the cleaning staff never clean my room. I had to tell one of the ladies to come and clean my room and give me new towels. It should be protocol to clean everyday as any hotel stay. A note was never left.
The room was large. Shower was hot. The wifi signal was very weak, and when i could connect to it, i couldn't connect the an internet site. The heater was not working our entire stay: we were offered blankets. My honey was cold every night. Our cell one was stolen at Six Flags. We asked the hotel to help us with a phone call to Ciudad Obrigon in Sonora, and was told "there was nothing they could do." They basically refused. We had no other means of communicating and were told they couldn't help us. I have stayed in many hotels and never had these kinds of experiences. After informing staff several times, the wifi and heater still did not meet out needs. They just didn't work or were functional.
As a tourist I do not recommend this hotel as good as the ratings seem online unless your looking for a sleepless night. When you arrive to the room ots very clean and you get a good impression but once the night hits.. Omg! The rooms turn into clubs and sex stops. I swear just when I thought I would catch sleep at 230am this "woman" down the halls continued her business in other rooms. The staff cared less since they would ask her if she needed anything. Never gn again as a tourist!
All was good and the price was great! Room service and food available at good prices. Drawbacks were the bed shakes at night, the videos of sexy women throughout the hotel didint seem necessary.
This is a very clean, comfortable and conveniently located hotel. We stay in a lot of hotels. This is one of our favorites!
Peter
Stayed 1 night in Dec 2017
4/10 Poor
YL, Singapore
Nov 20, 2017
Liked: Cleanliness
Disliked: Staff & service
Do not stay unless you can speak Spanish
None of the staff at the hotel could speak English, which made it very hard for me to communicate with them. When I tried ordering food through the phone, no one could understand me. They even hung up on me without even trying to get my order! The hotel also had no blankets which is a first for me (I have stayed in many hotels) and since I can't speak Spanish, it was not possible for me to request for a blanket. Having said that, the room was clean.