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Holiday Inn Express Mexico Basilica by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Mexico Basilica by IHG

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Reception
Property amenity
Interior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Calzada de Guadalupe No. 54, Mexico City, CMX, 06250
  • Basilica of Our Lady of Guadalupe
    ‪5 min drive‬
  • Palacio de Bellas Artes
    ‪6 min drive‬
  • Zócalo
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 409 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

City Express by Marriott Ciudad de México La Villa

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (898)
The price is $81
per night
$97 total
includes taxes & fees
May 1 - May 2
City Express by Marriott Ciudad de México La Villa

About this property

Holiday Inn Express Mexico Basilica by IHG

3-star hotel in Downtown Mexico City
Along with a fitness center, this hotel has a business center and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and dry cleaning.
Holiday Inn Express Mexico Basilica by IHG offers 138 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 479 square feet (45 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 80 per night)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 479 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - August 2019
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 717
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 80.00 per night
  • Early check-in fee: MXN 717 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Samil Plaza
Best Western Samil Plaza Hotel Mexico City
Best Western Samil Plaza Mexico City
Hotel Samil Plaza Mexico City
Holiday Inn Express Mexico Basilica Hotel
Samil Plaza Mexico City
Samil Plaza
Holiday Inn Express Basilica Hotel
Holiday Inn Express Basilica
Best Western Samil Plaza Hotel

Holiday Inn Express Mexico Basilica by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room , on suite and furnature were very nice. A big T.V. with options for programes in English. The Included Breakfasts had a good choice and kept me going all day
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was acceptable. The restaurant was good. The rooms were big and comfortable. The staff was pleasant and helpful. Breakfast buffet was good
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and spacious. Very practical for visisting the Basilica of Guadalupe.
Stayed 3 nights in Jan 2025

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities
Stayed 17 nights in Dec 2024

4/10 Poor

Deborah Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good. Very nice room, comfortable bed and friendly staff. However, the ONLY reason I booked this hotel was because expedia listed it as having AIRPORT SHUTTLE service. We arrive to find out this is not the case. So we had to pay for taxis to/from the airport. I did phone the hotel before we flew to MX City and specially asked about airport shuttle and was told, YES, they have it. When we finally arrived at the hotel the reception said they do have a shuttle but it does not run everyday. And they didn't know when it would be available, but NOT when we were there. So if you want airport shuttle do NOT stay here. Otherwise everything else about this hotel was good, including the free breakfast in the morning. I also tried to contact the hotel with a question via expedia thru their messaging system on-line with NO response from the hotel. I sent messages 2 different times to no avail.
Stayed 1 night in Jan 2025

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Ramprasad

Stayed 4 nights in Dec 2024

6/10 Okay

Mike

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Leonicita, Bladensburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel and the hotel crew were all very helpful to accommodate the needs of the customers.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Good service , friendly staff , nice room
Stayed 5 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and big modern room. Staff with excellent costumer service and buffet style breakfast included. Couldn't be better!
Stayed 1 night in Dec 2024

8/10 Good

jesus

Stayed 1 night in Dec 2024

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean place and good service.. the only thing I noticed the room didn’t have fridge and microwave like the ones in USA
Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Stayed 1 night in Oct 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well situated for our needs. The elevator is noisy at night, and there wasn't a real window to the outside.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rainelda, Round Lake

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good breakfast
Stayed 4 nights in Nov 2024

8/10 Good

Monica, Norwalk

Stayed 1 night in Nov 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The included breakfast was very good.The tours they have were excellent. We have a non gratefull experience in one night.The guest that was near our room,make extremely noises that we could'nt sleep all night.The security of the hotel could'nt handle,so they call the police. The hotel didn't apologice for the event.
Stayed 9 nights in Nov 2024

10/10 Excellent

Jun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Esta en una area buena
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the Basilica.

The hotel was conveniently located near the Basilica. We were able to do an early check-in for a fee, which was great! The beds were comfortable and the rooms were spacious. The only thing I would recommend is having some type of rubber mat or stickies in the shower as it was quite slippery. The hotel shared local tour agencies that picked up visitors from the hotel and brought them back. The breakfast was very tasty and had options for cold and hot choices. The staff was very nice and the reception desk was helpful. If you are planning on visiting the Basilica, this hotel is very convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juanita, Gibsonton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at this hotel. Excellent location. Close to Basilica of Guadalupe and airport.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edna

Stayed 2 nights in Oct 2024