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Holiday Inn Express Mexico Basilica by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Mexico Basilica by IHG

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk
Exterior
Reception
Exterior
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Calzada de Guadalupe No. 54, Mexico City, CMX, 06250
  • Palacio de Bellas Artes
    ‪4 min drive‬
  • Basilica of Our Lady of Guadalupe
    ‪5 min drive‬
  • Zócalo
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • 409 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Mexico Basilica by IHG

3-star hotel in Downtown Mexico City
Along with a fitness center, this hotel has a business center and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and dry cleaning.
Holiday Inn Express Mexico Basilica by IHG offers 138 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 479 square feet (45 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 80 per night)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 479 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - August 2019
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 717
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 80.00 per night
  • Early check-in fee: MXN 717 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Samil Plaza
Best Western Samil Plaza Hotel Mexico City
Best Western Samil Plaza Mexico City
Hotel Samil Plaza Mexico City
Holiday Inn Express Mexico Basilica Hotel
Samil Plaza Mexico City
Samil Plaza
Holiday Inn Express Basilica Hotel
Holiday Inn Express Basilica
Best Western Samil Plaza Hotel

Holiday Inn Express Mexico Basilica by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 2 nights in Mar 2025

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from Marta . She is super hard working and maintains the breakfast buffet full, organized, and in amazing conditions.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Ivan

Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria I

Stayed 3 nights in Feb 2025

10/10 Excellent

Norma Lidia Sánchez, Scottsdale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place clean and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

guadalupe, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruido en los alrededores
Stayed 4 nights in Feb 2025

10/10 Excellent

mercedes

Traveled with family
Liked: Amenities
I loved my stay here. Super clean and friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very new appearance all around. Huge room. Great bed and huge shower. Way above average breakfast buffet.
Stayed 1 night in Feb 2025

4/10 Poor

PEDRO

Disliked: Cleanliness, staff & service, property conditions & facilities
Puede ser mejor
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for an overnight
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 2 nights in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
≈
Stayed 2 nights in Jan 2025

8/10 Good

michael, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too weak showering
Stayed 8 nights in Jan 2025

10/10 Excellent

Alma

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly, the room was clean, and the complimentary breakfast was delicious.
Stayed 3 nights in Feb 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a long layover. The breakfast buffet was great. Bed was incredibly comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Stayed 5 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuera del hotel muy agradable. Adentro todo muy limpio y agradable.
Stayed 4 nights in Jan 2025

8/10 Good

Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel before and always received two key cards and and two water bottles as my reservation was for 2 adults but this time I did not. It was inconvenient. The dark went pitch black when my partner had to take the key card when leaving the room to get ice. Why? Key card needed to have the lights, tv etc.. on. I understand it's a safety feature for the elevator however to prevent this I could had gotten another key card.
Stayed 4 nights in Jan 2025