Hilton Mexico City Reforma

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Executive Room, 1 King Bed | Executive lounge
Presidential Suite, 1 King Bed | Bathroom | Shower, hair dryer, towels
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Alameda Central
    1 min walk
  • Parque Alameda
    1 min walk
  • Juarez Station
    5 min walk
  • Mexico City (MEX-Mexico City Intl.)
    22 min drive

Room options

Junior Suite, 1 King Bed

  • 536 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 323.6 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 815.3 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, View

  • 434.6 sq ft
  • Sleeps 2
  • 1 King Bed

Business Suite, 1 King Bed

  • 696 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Master Suite)

  • 997.8 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, View

  • 434.6 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

2 double beds

  • 391.8 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 3035.4 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 434.6 sq ft
  • Sleeps 2
  • 1 King Bed

One king bed

  • 323.6 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Mexico City Reforma

4.5-star hotel in Reforma
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.
Hilton Mexico City Reforma features a full-service spa, 2 spa tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 11840 square feet (1100 square meters) include a conference center. This luxury hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Hilton Mexico City Reforma has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Los Dones - Onsite fine-dining restaurant.
El Cardenal - Onsite fine-dining restaurant. Open daily.
Sonora Grill Prime - Onsite steakhouse. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MXN 175 per day)
  • Valet parking on site (MXN 175 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 395 for adults and MXN 192 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11,840 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 395 for adults and MXN 192 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 175 per day
  • Valet parking fee: MXN 175 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1009 reviews" "
Rating 8 - Good. 131 out of 1009 reviews" "
Rating 6 - Okay. 49 out of 1009 reviews" "
Rating 4 - Poor. 15 out of 1009 reviews" "
Rating 2 - Terrible. 21 out of 1009 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

simon

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very nice and helpful. Especially the workers at the bar. Victor was very friendly. We enjoyed our stay there. Will definitely go again to this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gisela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to zocalo
Stayed 2 nights in Sep 2024

10/10 Excellent

Blanca

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service .. location it’s perfect for walking the downtown areas
Stayed 4 nights in Sep 2024

10/10 Excellent

Henry Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place surrounded by many things to do
Stayed 5 nights in Sep 2024

10/10 Excellent

Guadalupe

Traveled with family
We enjoyed the safety, security, location and the excellent food at the cardenal restaurant
Stayed 4 nights in Sep 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel! Excellent customer service, definitely the best! Highly recommend staying here. Has two of the best restaurants inside, Sonora Prime steakhouse and El Cardenal. The Lobby Bar amazing customer service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Isaac

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to the zocalo
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two names come to my mind for outstanding service Roberto and Jose.. always respectful, professional, knowledgeable, thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel few times a year and it is very hard to have excellent costumer service and installation . Staying in Hilton we had a pleasant and enjoyable time. Every department was polite and very profesional. By saying means that from now on ypu will be our first option every time we travel to Mexico.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
I will return to an excellent hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica, Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good. The service provided by Giovanni and Luis was great
Stayed 9 nights in Aug 2024

8/10 Good

Janardhana Sai, Ashburn

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Misty, Boynton Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to checkout was a breeze. Everyone was so kind and attentive!
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable. The dining options great. The staff was friendly and knowledgable.
Stayed 3 nights in Aug 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very busy area, but central. Nice size room, great lobby bar and staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. So much culture all around. Really a bueatiful experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brooke, Everett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly, rooms were clean and comfortable. Loved staying here!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just if they could put a little more effort on the cleaning part to be excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Genaro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the service was excellent, all staff were ver social and helpful. Everything is walking distance or you can get an Uber in less than 5 min. The breakfast was great too. Overall I will definitely stay here again.
Stayed 6 nights in Jul 2024