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Hilton Garden Inn Mexico City Santa Fe

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Mexico City Santa Fe

Lobby
Business center
Daily full breakfast (MXN 305 per person)
Room, 2 Double Beds, Accessible, Non Smoking (Rollin Shower) | Minibar, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle 3 #55 Col Lomas de Santa Fe, Mexico City, 01219
  • Expo Santa Fe Mexico
    6 min walk
  • Samara Shops
    6 min walk
  • Tecnologico de Monterrey - Santa Fe
    9 min walk
  • Mexico City (MEX-Mexico City Intl.)
    45 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Rollin Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Rollin Shower) | Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking (Rollin Shower)

  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 642 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Camino Real Santa Fe

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1675)
The price is $108
per night
$129 total
includes taxes & fees
Dec 8 - Dec 9
Camino Real Santa Fe

About this property

Hilton Garden Inn Mexico City Santa Fe

3.5-star hotel in Santa Fe
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and a business center.
Hilton Garden Inn Mexico City Santa Fe offers 190 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 14 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Mexico City Santa Fe is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Garden Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 305 for adults and MXN 175 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Built in 2006
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 305 for adults and MXN 175 for children
  • Valet parking fee: MXN 125 per day (in/out privileges)
  • Pet fee: MXN 1100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Mexico City Santa Fe Hotel
Hilton Garn Mexico City ta Fe
Hilton Mexico City Santa Fe
Hilton Garden Inn Mexico City Santa Fe Hotel
Hilton Garden Inn Mexico City Santa Fe Mexico City
Hilton Garden Inn Mexico City Santa Fe Hotel Mexico City

Hilton Garden Inn Mexico City Santa Fe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 478 out of 895 reviews" "
Rating 8 - Good. 234 out of 895 reviews" "
Rating 6 - Okay. 90 out of 895 reviews" "
Rating 4 - Poor. 48 out of 895 reviews" "
Rating 2 - Terrible. 45 out of 895 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Alberto

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff, bad food
Stayed 1 night in Jul 2024

10/10 Excellent

Hilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place, however, you can hear the neighbors of the adjacent rooms
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option in Santa Fe
Best hotel room we have stayed in last couple of years. The design, size, cleanliness, and view were incredible.
Stayed 2 nights in Mar 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great area, but they don’t have pedistrian just for cars
Stayed 2 nights in Mar 2024

10/10 Excellent

miguel a

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Area
Stayed 2 nights in Mar 2024

4/10 Poor

Cesar

Business traveler
Disliked: Staff & service
Mal servicio
Me tocó muy mala noche. No había internet, por lo tanto no servía el wifi ni los canales de televisión. Además hay un antro o bar atrás del hotel y la música se escucha muy fuerte.
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cold in the evening and the room does not have a heating system. You could ask for a room heater or a blanket. I'm not a fan of yoom heaters so I chose to sleep with a jacket on.
Stayed 3 nights in Nov 2023

10/10 Excellent

Farid, houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very accesible to the airport in early hours.
Stayed 1 night in Nov 2023

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist are very kind and friendly.
Stayed 1 night in Nov 2023

8/10 Good

JOSE

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was too old…
Stayed 3 nights in Oct 2023

8/10 Good

Raúl

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel personnel EXCEEDINGLY friendly and accommodating. Because of a misunderstanding at the time of arrival (I thought Expedia had charged my credit card, which apparently it had not) the front desk offered an upgrade us to a suite (gorgeous) which unfortunately we could not take because my wife has mobility problems. One thing that was not satisfactory is that the linens were very, very, tired. The last night of our stay one of the towels was literally in shreds. Notified the front desk at check-out
Stayed 7 nights in Oct 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Merelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Fernando

Stayed 1 night in Sep 2023

2/10 Terrible

JORGE

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not what you expect from a prestigious chain.
Pros: Good location, ok breakfast. Cons: Slow check in, almost 1 hour to check in. Shower door missing, bathroom got all wet. Sink clogs. Cheap motel quality towels and sheets. Not what you expect from such a prestigious chain.
Stayed 1 night in Sep 2023

2/10 Terrible

Claudia

Liked: Property conditions & facilities
Disliked: Staff & service
I travel with small carry on and one of my pants were missing in the room the manager didn’t do anything to resolve the issue left very upset!
Stayed 6 nights in Aug 2023

8/10 Good

Ana, Leura

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio e instalaciones son muy buenas, pero es difícil de entrar o salir del hotel si no es por automobil
Stayed 3 nights in Jun 2023

10/10 Excellent

Ronald

Stayed 5 nights in Apr 2023

6/10 Okay

DANIEL ARNAL

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok business orientes facility
Stayed 1 night in Apr 2023

4/10 Poor

SERGIO, MIAMI

Stayed 2 nights in Mar 2023

10/10 Excellent

Amin

Stayed 3 nights in Mar 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood. Modern. Clean. I loved the view from my room.
Stayed 5 nights in Feb 2023