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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Reception
Building design
Junior Suite, 1 King Bed, Zocalo View | 1 bedroom, minibar, in-room safe, desk
Building design

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • Zócalo
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

View all photos for Super Saver One King

Super Saver One King | 1 bedroom, minibar, in-room safe, desk

Super Saver One King

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Zocalo View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | 1 bedroom, minibar, in-room safe, desk

Master Suite Zocalo View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Breakfast, lunch, dinner served; Mexican cuisine

Zocalo Central & Rooftop Mexico City

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (2388)
$263 nightly
The price was $329
The price is $263 total
includes taxes & fees
Zocalo Central & Rooftop Mexico City

About this property

Gran Hotel Ciudad de Mexico Zocalo View

4.5-star hotel in Historic Center
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7804 square feet (725 square meters) include conference space. This luxury hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Gran Hotel Ciudad de Mexico Zocalo View is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 896 out of 1002 reviews
Rating 8 - Good. 66 out of 1002 reviews
Rating 6 - Okay. 22 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel !
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Street was blocked making it difficult to get to the hotel, had to walk a lot to get to the entrance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lovely staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here frequently. I have a tradition of staying here during the Christmas holiday season because I love the way the Zócalo is lit up. I always get a suite facing the Zócalo. This year I had a friend with me so I reserved a suite with two beds, and unfortunately, they don't have any suites with two beds that have a view of anything. They gave us a suite, but it had a view of a brick wall next door. I was very disappointed. Next year I will be back to reserving a suite with a king size bed and a view of the Zocalo.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family loved it everything was perfect.The staff were very helpful
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and amazing views!
Stayed 3 nights in Feb 2025

10/10 Excellent

Cindy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Gran Hotel was perfect for our first trip to Mexico City. Our room overlooked the zocalo so we could have our windows open to enjoy the breeze and sounds or close them to block it all out. Everyone was super friendly and we did not want for anything.
Stayed 3 nights in Feb 2025

8/10 Good

Maria

Traveled with family
Property was conveniently located. Beautiful hotel, but over priced.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jean Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located hotel. Historic hotel in the heart of the Zocalo square. Very clean, large spacious room,with many amenities. Very courteous staff, always ready to help you. Hotel taxis available and very safe. Ask for Flavio, very good driver.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit

Beautiful hotel great location in historic coity
Stayed 4 nights in Feb 2025

10/10 Excellent

Monty, san francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building, well kept.
Stayed 1 night in Feb 2025

10/10 Excellent

AMALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rest was amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. We requested a shuttle to pick us up and return to the airport, and they immediately helped us. The hotel is beautiful, very clean, and quiet. The hotel restaurant has a stunning view. There is lots of security around at all times. The concierge is very knowledgeable and friendly. I highly recommend this Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Bien

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

The main thing from that city are at walking distance
Stayed 2 nights in Jan 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic hotel in amazing location

Great ‘Grande Dame’ hotel with loads of history. A real classic in an amazing location
Stayed 3 nights in Feb 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location for a first-time visit to CDMX (close to the Cathedral, Templo Mayor, Presidential Palace) and walking distance to Palacio Bellas Artes, Tile House, and Museo Nacional de Arte. The Zocalo is busy during the day and had concerts several nights, but the area gets pretty deserted late at night (plenty of police presence, however). The hotel staff are wonderful, very helpful, speak excellent English, and were very accommodating. The hotel is a large former department store with impressive glass roof and iron work throughout. The rooms were spotlessly clean, if a bit dated. Super-comfortable bed! We chose an interior room and appreciated the quiet. It was a suite with large rooms, a separate sitting room with TV (allowed one of us to sleep while the other watched TV). Full Netflix, etc. La Terrazza restaurant/room service was good, if somewhat uneven from night to night. Has a great view of the Zocalo and surrounding buildings, which are illuminated at night. The breakfast buffet is ample, but not cheap. We stayed at the hotel in January, so it felt somewhat empty, especially at night. The openness of La Terrazza meant it was chilly some mornings and late evenings. Note also that the streets leading to the Zocalo are closed to vehicular traffic, so grabbing an Uber meant walking one block to the nearby Nike store. Not a problem, and staff are available to assist with luggage, if needed. All in all we enjoyed our stay at the Gran Hotel Ciudad de Mexico.
Stayed 7 nights in Jan 2025

10/10 Excellent

leopoldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

Leobardo Alejandro, Brownsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful, the staff was beyond amazing, the restaurant was delicious, it’s close to everything, the room was very comfortable and clean. We loved it, definitely recommend!
Stayed 5 nights in Jan 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025