Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

Choose dates to view prices

Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

View from property
Building design
View from property
Interior
Building design

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • Zócalo
    ‪4 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

Super Saver One King

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Zocalo View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite Zocalo View

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Gran Hotel Ciudad de Mexico Zocalo View

4.5-star hotel in Historic Center
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7804 square feet (725 square meters) include conference space. This luxury hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Gran Hotel Ciudad de Mexico Zocalo View is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 891 out of 1001 reviews
Rating 8 - Good. 76 out of 1001 reviews
Rating 6 - Okay. 19 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is a must it has a great variety with a good price! The dinner menu needs to be revised not too many options and not very filling. The restaurant delivers with an amazing view of El Zocalo. The lobby is spectacular from the champagne greeting to the stain glass ceiling views. Stayed here for New Years and their event package is well worth it. I had an amazing time.
Stayed 2 nights in Dec 2024

8/10 Good

Asha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a charming old hotel. The view from the breakfast area was spectacular! Due to NYE celebrations some roads were closed which made access to getting directly to the hotel a bit of a challenge. We had to be dropped of two blocks away with our luggage.
Stayed 2 nights in Dec 2024

2/10 Terrible

Herman, Elmira

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were assigned room 322 upon our arrival, but while we were going up to our room, the hotel manager changed his mind and told the bellhop to take us to room 411. When we asked, "Why did you change the room?" the bellhop answered that they found a quieter room for us. Later we realized that this answer was a mockery. We all immediately noticed the loud humming noise in room 411, but the bellhop assured us that the room would be quiet at night. It was lie! The hotel's ventilation and air conditioning system is located in close proximity to room 411. We could not sleep at night because of the loud hum and vibration from this system. We all developed a severe headaches. We went downstairs, and only after complaining were we given room 222, where it was relatively quiet. The hotel manager and bellhop knew about the noise in room 411, but they sent us there anyway and lied that it was a quiet room for us. They did not apologize to us and generally behaved brazenly. We felt that they could do anything with impunity.
Stayed 3 nights in Dec 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and rooftop restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel! Beautiful with excellent service and rooftop restaurant overlooking the square. Couldn’t ask for better
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and a great service! It is in the heart of the city with an amazing view. The hotel serves great and various food. I highly recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jessica De La

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Becky

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the historic centre
Stayed 3 nights in Dec 2024

10/10 Excellent

MARCIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Marybel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expectacular, it’s worth the price. The restaurant TERRAZA’s food (buffet) not that great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edilberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit
Stayed 4 nights in Dec 2024

10/10 Excellent

Frannie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful food, staff, drinks!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast buffett!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eberardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with an amazing art deco interior. Terrace restaurant has outstanding view of the Zocalo.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the property is the best. Beautiful building.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chrisneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of it all!
Hotel was amazing. Staff very friendly especially Diego. He was always very welcoming and always answered any of our questions.
Stayed 5 nights in Dec 2024

8/10 Good

Alfonso

Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Galo, Key Biscayne

Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voyage in time
Real voyage in time! Must see. In the heart of CDMX, Next To Zocalo, wonderfull place To statut. Great rooftop terrace, secluded lounge for guests offering free cold drinks and great.
Stayed 3 nights in Dec 2024

10/10 Excellent

arcadio, Baytown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location you can buy a tour you can go anywhere you need to go pyramids church Toluca cholula sochimilco and many more
Stayed 2 nights in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Nov 2024