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Geneve Ciudad de México

4.0 star property

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Photo gallery for Geneve Ciudad de México

Lobby
Lobby
Front of property
32-inch LED TV with cable channels, TV
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • Parking included
  • Housekeeping
  • Room service

Explore the area

Map
Londres 130, Mexico City, 06600
  • U.S. Embassy
    ‪6 min walk‬
  • Paseo de la Reforma
    ‪6 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(65 reviews)
  • 388 sq ft
  • Sleeps 3

View all photos for Junior Suite, Experiencia Geneve

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Experiencia Geneve

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, minibar, in-room safe

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • Sleeps 2

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • Sleeps 2

View all photos for Vintage Suite

Vintage Suite | Premium bedding, down comforters, minibar, in-room safe

Vintage Suite

  • 775 sq ft
  • Sleeps 2

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Property amenity

Galeria Plaza Reforma

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2605)
The price is $221
per night
$264 total
includes taxes & fees
Mar 17 - Mar 18
Galeria Plaza Reforma

About this property

Geneve Ciudad de México

Hotel in Reforma
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Geneve Ciudad de México offers 226 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, detox wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Geneve Ciudad de México features a full-service spa and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This Belle Époque hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Geneve Ciudad de México is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
La Veranda Bistro - This restaurant specializes in international cuisine and serves breakfast and dinner.
Phone Bar - Onsite bar. Open daily.
Buenos Diaz - This coffee shop serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 320 to 400 for adults and MXN 160 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buenos Diaz
  • La Veranda Bistro
  • Phone Bar

Things to do

  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1907
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: MXN 1200
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1250

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (MXN) only for all onsite cash payments, including incidentals.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 320 to 400 for adults, and MXN 160 to 250 for children
  • Early check-in fee: MXN 1200 (subject to availability)
  • Late check-out fee: MXN 1250 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Geneve Ciudad
Geneve Hotel Mexico
Geneve Mexico
Hotel Geneve Ciudad
Hotel Geneve Ciudad Mexico
Hotel Geneve Mexico
Mexico Geneve
Geneve Hotel Mexico City
Geneve Mexico City
Hotel Geneve Ciudad De Mexico Mexico City
Geneve Ciudad Mexico
Geneve Ciudad Mexico Hotel
Geneve Ciudad Hotel

Geneve Ciudad de México Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 841 out of 1271 reviews
Rating 8 - Good. 243 out of 1271 reviews
Rating 6 - Okay. 112 out of 1271 reviews
Rating 4 - Poor. 32 out of 1271 reviews
Rating 2 - Terrible. 43 out of 1271 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely excellent 2 day experience. What helped make it so was the the staff! The concierge team and desk were very capable in English, but more importantly gracious and knowledgeable. All the amenities we needed were here or nearby. They helped us book a personal tour with patience and expert advice. Saludos to Daya and Adrian!!
Stayed 2 nights in Nov 2024

6/10 Okay

naeiri, Columbus

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would definitely bring people here to wander the halls and check out all the displays and history, but i would probably not stay here again, would definitely never order an old fashioned at the bar again, or ask them to order me a taxi again. the water pressure was great at the lobby and museum-like displays dispersed throughout the entire hotel are fantastic, except all the descriptions are in spanish. the old fashioned was mostly bitters, which, as you can imagine, was disgusting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Geneve has been in business for well over 100 years and the foyer is beautiful and full of old world charm. Our room was spacious and, quite frankly could have benefitted from a makeover (new carpet). The staff is fantastic and very helpful. We booked a balloon ride with the nice gal at the consierge desk.The fellow that called us a cab to the airport was 74 years old and had worked at the Geneve for 55 years. We would stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness
Property is historical and very interesting but old and tired. Location is not bad and walkable to most areas that you would want to visit as a tourist. Close to Roma but more economical than staying right in Roma.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Property conditions & facilities
This hotel is a much beloved and historic hotel to the citizens of Mexico City. It is a turn of the 20th Century gem with cases filled with historic memorablia about the famous people who have stayed there. It is very unique and walking distance to a great many things.
Stayed 4 nights in Nov 2024

10/10 Excellent

JORGE, new york

Stayed 2 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Need to get better mattress and better shower curtain water would be all over the tub
Stayed 3 nights in Nov 2024

10/10 Excellent

Zaino, Palm Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
elegant place late check out great location
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Some updating would be nice for this historic property. Particularly the rooms and bathrooms.
Stayed 4 nights in Nov 2024

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Grand Entry is beautiful. The rooms were less than desirable. Had to be moved twice to have a so, so room. First room A/C did not work. Several members of our group on same floor had same experience and had to be moved. Second room had drain flies coming from bath drain and around window in room. Would never stay in this dumpy hotel again.
Stayed 3 nights in Nov 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean but falling apart. The boards of wallpaper were falling off the walls and being stacked. The hotel itself is old (and unclear how it’s five stars) and the room AC didn’t cool the room down. The staff are very friendly and everything was clean. Wouldn’t recommend but wouldn’t say avoid.
Stayed 1 night in Nov 2024

10/10 Excellent

Yunior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The historic beautiful hotel
I always enjoy the stay on this beautiful historic Hotel in the city center of Mexico City. The hotel is well centered close and walkable to everything you need like shops, restaurants, attractions. It’s a very safe area you can move in uber wich is very convenient to a lot of places. The hotel is amazing i really recommend it
Stayed 3 nights in Nov 2024

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very unique, like stepping into a time capsule. They have a lot of events going on which made it a fun experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Gracious old hotel, like a rich distinguished man or woman who has aged. The hotel needs updating. The breakfast buffet was mediocre, including the service (not five stars). The dining room furniture is old and tired and so is the decor. The staff was verbally pushy for tips. It is at best a four star property, not five stars by international standards. The management needs to pay attention to details. We notice them, for example worn out carpeting and walls with paint peeling. Don Ariel, the concierge gets five stars. Very helpful. Zona Rosa is fun and central but a bit raucous.
Stayed 5 nights in Nov 2024

2/10 Terrible

akshay

Business traveler
Disliked: Property conditions & facilities
Terrible option
Terrible rooms.. nothing works - phone,shower, lift .. no shower curtains a d such tiny room no place for bags
Stayed 1 night in Nov 2024

10/10 Excellent

Dipali

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely maintained properly with historic touch.
Stayed 3 nights in Nov 2024

10/10 Excellent

TED

Stayed 7 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 7 nights in Oct 2024

10/10 Excellent

Sagar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was unique. However bathtub shower head is old and bathtub did not drain properly. They tried fixing but to no avail.
Stayed 3 nights in Nov 2024

6/10 Okay

Gregory

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a 3-star hotel masquerading as the 5-star it might have been 100 years ago, but now it's shabby. Which I had expected, but even its historical side is displayed in a tacky way.It's not bad, but every amenity feels like a weak version of what it could be, and it needs a refresh.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

6/10 Okay

Joe

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have always enjoyed stay at the Geneve, however, this time was very different. First, they put me in a part of the building with no elevator. Second, housekeeping missed me the first day and almost the second until I call the front desk asked for services. Third, when housekeeping did come they left the dirty towels that were on the floor for me to pick up. It’s a shame because I have always enjoyed this hotel and I’ve recommended to friends in the past.
Stayed 4 nights in Nov 2024

10/10 Excellent

ma del socorro, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service it was amazing
Stayed 1 night in Oct 2024