Galeria Plaza Reforma

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Galeria Plaza Reforma

Exterior
Outdoor pool
Exterior
Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (MXN 355 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Mexico City, CDMX
  • Paseo de la Reforma
    5 min walk
  • El Mesón del Duero
    1 min walk
  • Sevilla Station
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    28 min drive

Room options

Deluxe Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Brisas Business Club 2 beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

Brisas Business Club

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Master Suite

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Privilige 1 King bed room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Galeria Plaza Reforma

4-star hotel in Reforma
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.
Galeria Plaza Reforma offers 436 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Galeria Plaza Reforma features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Galeria Plaza Reforma has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Galeria Plaza Reforma has 2 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 130 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 355 for adults and MXN 200 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 355 for adults and MXN 200 for children
  • Valet parking fee: MXN 130 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Galeria Hotel Reforma Plaza
Galeria Plaza Reforma
Galeria Plaza Reforma Hotel

Galeria Plaza Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1780 out of 2434 reviews" "
Rating 8 - Good. 428 out of 2434 reviews" "
Rating 6 - Okay. 128 out of 2434 reviews" "
Rating 4 - Poor. 46 out of 2434 reviews" "
Rating 2 - Terrible. 52 out of 2434 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio, Brownsville

Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
Celebrated our anniversary and stayed for 4 nights. When they found out they upgraded us to the king suit upon arrival. Most comfortable bed ever, amazing service, clean room and great location! Would absolutely stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this first class hotel. From the moment we checked in, the staff were excellent. We have already booked another stay here and even requested the same room!
Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel everyone was very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gnome, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. This was my 2nd stay at Plaza Reforma and its been excellent both times
Stayed 8 nights in Aug 2024

4/10 Poor

B

Business traveler
Disliked: Amenities, property conditions & facilities
This hotel is not suitable for business travellers. The gym is awful, the power went out in the entire building for 24 hours, suitable wifi is an extra fee, the 'business centre' is more of a canteen, both coffee machines were broken when I went to the business centre for breakfast one morning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, everyone was very nice!
Stayed 3 nights in Sep 2024

10/10 Excellent

Harriet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed several times at the Galeria Plaza and it never fails to impress.
Stayed 4 nights in Sep 2024

10/10 Excellent

jonathan paulino

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel is a little bit outdated, it was a very nice day and kid friendly. The best part about my day was the staff. What an amazing treatment and experience.
Stayed 3 nights in Sep 2024

2/10 Terrible

Karen Paola

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible servicio
Terrible, la primera noche que llegamos el hotel no tenia luz, no habian ascensores, y asi paso todo el siguiente dia. Dijeron que iban a regresar lo correspondiente a una noche sin embargo nosotras debiamos regresar a CDMX y solicitamos en vez del reembolso (que iba a ser dificil por que lo compramos por plataforma) y dijeron que si, esa noche. Y cuando quisimos confirmarlo, el sr Vicente Lopez quien fue super grocero, y antipatico no lo permitio.
Stayed 4 nights in Sep 2024

10/10 Excellent

Savitha, San Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the VIP upgrade! Friendly and helpful staff
Stayed 6 nights in Sep 2024

10/10 Excellent

UBALDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion the property is in a great location, it was clean and the personnel was very courteous and professional. There is a lot of things that can be seen by just walking around the property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesus

Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and service
Stayed 7 nights in Sep 2024

10/10 Excellent

Hugo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying at this property. Staff was very polite.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Staff & service
Stayed 5 nights in Sep 2024

2/10 Terrible

Alok

Stayed 7 nights in Sep 2024

10/10 Excellent

kativiska

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All lovely
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica Tapia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice.
Stayed 2 nights in Sep 2024

6/10 Okay

LaMarcus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Noe

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel, well positioned in Mexico City
A well located hotel with excellent facilities in a great part of Mexico City. The rooms were great, there are excellent dining options and the rooftop pool is a bonus. Would definitely stay again and recommend.
Stayed 2 nights in Sep 2024