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Flow Condesa

4.0 star property

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Photo gallery for Flow Condesa

Restaurant
Terrace/patio
Exterior
Reception
Executive Suite, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Air conditioning
  • Gym

Explore the area

Map
Av. Nuevo Leon No. 108 Piso 6, Hipodromo Condesa, Mexico City, CDMX, 6100
  • Chapultepec Castle
    ‪19 min walk‬
  • Chapultepec Park
    ‪2 min drive‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Balcony

Executive Suite, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, Balcony

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, City View

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Flow Condesa

4-star hotel in La Condesa
Along with a full-service spa, this smoke-free hotel has a fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and self parking.
Flow Condesa offers 31 air-conditioned accommodations with safes and bathrobes. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open select days.
Flow Condesa features a full-service spa and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Flow Condesa is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
FlowSuites - Onsite bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Covered self parking on site (USD 12 per day)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • FlowSuites

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open select days
  • Steam room
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 54 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 85 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: USD 12 per day
  • Pet deposit: USD 54 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Flowsuites Condesa Hotel
Flowsuites Hotel
Flowsuites Condesa
Flowsuites
FlowSuites Condesa Mexico City
Flow Condesa Hotel
FlowSuites Condesa
Flow Condesa Mexico City
Flow Condesa Hotel Mexico City
FlowSuites Condesa Adults Only

Flow Condesa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 234 out of 504 reviews
Rating 8 - Good. 164 out of 504 reviews
Rating 6 - Okay. 57 out of 504 reviews
Rating 4 - Poor. 36 out of 504 reviews
Rating 2 - Terrible. 13 out of 504 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John V

Liked: Cleanliness
Need to put a real door on the WC, for crying out loud!
Stayed 6 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Fantastic restaurants that are walkable. Hotel was comfortable with a breakfast daily. Wonderful staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Pablo

Liked: Property conditions & facilities
Very disappointing stay at Flow Condesa Hotel. The location is great and the bed was comfortable but other than that I have little to say. The staff were unhelpful or overtly rude at times. Check in started at 3 o'clock. I arrived at 1 PM and was told that the room was ready, but if i wanted to enter it I had to pay for one extra night. For 2 hours!!! I've traveled extensively, and in most hotels they give out rooms when they're ready, even if it's a little early. And they certainly don't charge an extra night for that. I sat at the lobby and they handed me the key at exactly 3 PM. Not even 5 minutes extra. Very rude. The room itself is OK, but the bathroom has a peculiar layout and you have to climb a very high step to enter it. Also, the shower floor is dangerously slippery. There is a shower gel and shampoo dispenser, but the first one was completely empty. Apparently, they don't check that. The most annoying thing is that the TV didn't work. I reported it since day one and only on the 3rd night did someone come and fix it. Breakfast was very mediocre, except for the fruit of which there was a good selection. The coffee was horrible, simply undrinkable; it appeared more like rinsed coffee. I complained to the staff at the breakfast counter but they didn't care, not to mention the sour demeanor of the lady in charge. So, the third day I skipped breakfast altogether. The funny thing is that I chose Flow Condesa over other hotels because breakfast was included
Stayed 3 nights in Feb 2025

10/10 Excellent

Adriana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente solo el ultimo dia que el restaurante tenia una persona con muy mala actitud, le pedi agua y me dijo que no tenia, el agua del te estaba fria, nada surtido todo acabandose a las 10 de la mañana, como quiera me queje con una persona del staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Carmenmaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel where incredible! Very friendly and clean. Will be staying there again.
Stayed 1 night in Jan 2025

10/10 Excellent

falza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only wish there was better breakfast and coffee!
Stayed 6 nights in Jan 2025

6/10 Okay

Larena

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good and Bad Things

Hotel is very nice/new, especially after the renovation and the new art galery in the first floor. Location is excellent and overall staff is great. Only 2 bad things would be noise (you can hear cars and parties) and one girl out of the 3 front desk employees, she wasn't nice with me and my family (her name is Diana).
Stayed 4 nights in Nov 2024

8/10 Good

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, clean and spacious. The staff was very friendly and helpful. Overall, I really liked this hotel, its price and location. However, the breakfast was extremely basic, and the noise isolation wasn’t the best, lots going on on the main road that sits in front of the hotel, you can hear steps above and outside the room, and the pigeons that start making noises as soon as the sun comes up.
Stayed 5 nights in Nov 2024

10/10 Excellent

edwardo

Stayed 1 night in Nov 2024

8/10 Good

Alex

Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
Y
Stayed 2 nights in Nov 2024

2/10 Terrible

luis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

GUSTAVO

Stayed 1 night in Oct 2024

8/10 Good

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great location, comfortable bed, shower was big but hand nozzle was broken so you could only use the overhead shower part, floor needs a good mopping but overall clean, party downstairs was extremely loud but they offered to move us to a different room, friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

J Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality at FlowSuites was top-notch. The hotel is surrounded by beautiful parks and offers a number of eating options nearby. The room itself was spacious and well maintained. I would definitely go back.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sabrina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was booked. Their machine was not connecting properly. The manager threatened to put out on the streets at 1 am as a woman in a different city and country. Tried to resolved it initially offered a partial refunded - they went back on it and said it was their policy to kick me out. WORST PLACE EVER

10/10 Excellent

Chigozie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

I had an allergic reaction to whatever detergent they were using and had to check out earlier than reserved. What a nightmare of checking out. They first said Expedia was charging a night for penalty but it was the hotel charging a night for penalty! It's not like I just wanted to change hotels, I had physical problem! I haven't gotten the rest of the refund back yet either. Good thing hotels.com came through with credit for me. Never ever use this hotel. The mgmt never answers any calls or emails.
Stayed 7 nights in Sep 2024

10/10 Excellent

Minal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large , clean, lots of storage space. Breakfast was great. Staff very courteous.
Stayed 6 nights in Aug 2024

10/10 Excellent

Noel

Stayed 3 nights in Jul 2024

6/10 Okay

Japa

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024