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Fiesta Americana Reforma

4.0 star property

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Photo gallery for Fiesta Americana Reforma

Exterior
Check-in/check-out kiosk
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Business center
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Paseo De La Reforma 80, Col. Juarez, Mexico City, CDMX, 6600
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Angel of Independence Monument
    ‪2 min drive‬
  • Zócalo
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Master Suite, 1 King

Master Suite, 1 King | 1 bedroom, premium bedding, down comforters, minibar

Master Suite, 1 King

8.4 out of 10
Very good
(7 reviews)
  • 249 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(79 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | 1 bedroom, premium bedding, down comforters, minibar

Studio, 1 Double Bed

8.8 out of 10
Excellent
(31 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Fiesta Club, 1 King

1 bedroom, premium bedding, down comforters, minibar

Fiesta Club, 1 King

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(122 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Fiesta Club, 2 Double

1 bedroom, premium bedding, down comforters, minibar

Fiesta Club, 2 Double

9.6 out of 10
Exceptional
(7 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Americana Reforma

4-star hotel in Reforma
Along with 2 restaurants, this smoke-free hotel has 3 bars/lounges and a health club. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service.
Fiesta Americana Reforma offers 616 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business-related amenities at this 4-star property consist of a business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 7589 square feet (705 square meters) include a conference center. This eco-certified hotel also offers a health club, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Fiesta Americana Reforma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Café Reforma - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
La Distral - This fine-dining restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Stelaris Cocktail Lounge - Onsite bar. Open daily.
Sports Bar - Onsite sports bar. Open daily.
Foro Stelaris - This bar serves dinner and light fare. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 120 per night)
  • Secured, covered valet parking on site (MXN 120 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 445 to 585 for adults and MXN 225 to 295 for children
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Café Reforma
  • Foro Stelaris
  • La Distral
  • Sports Bar
  • Stelaris Cocktail Lounge

Things to do

  • Bicycle storage
  • Health club
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,589 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (82 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Magnifying mirror
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 AM and noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's LEXI mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1856 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 445 to 585 for adults, and MXN 225 to 295 for children
  • Covered self parking fee: MXN 120 per night
  • Covered valet parking fee: MXN 120 per night
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and noon
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Reforma
Fiesta Americana Reforma Hotel
Fiesta Americana Reforma Hotel Mexico City
Fiesta Americana Reforma Mexico City
Fiesta Americana Hotel Reforma
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Reforma Hotel
Fiesta Americana Reforma Mexico City
Fiesta Americana Reforma Hotel Mexico City

Fiesta Americana Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2418 out of 3287 reviews
Rating 8 - Good. 526 out of 3287 reviews
Rating 6 - Okay. 175 out of 3287 reviews
Rating 4 - Poor. 80 out of 3287 reviews
Rating 2 - Terrible. 88 out of 3287 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debra, santa ynez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid in advance for the upgrade. When checking in I was told at the desk it was already in my reservation. There is no upgrade when checking in they offer. I also paid for the club level which is on a higher floor with a sit down buffet breakfast and evening appetizers and wine. We used it a few times. Not worth it to me to do again in the future but plenty of food if you want to have your meals there.
Stayed 5 nights in Feb 2025

8/10 Good

Hernan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities
Nice place
Stayed 2 nights in Mar 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Best Sunday buffet in Mexico City
Stayed 1 night in Jan 2025

10/10 Excellent

Cesar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel may be a little too old but location its perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco, El Paso

Excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica Marquez

Liked: Cleanliness, staff & service, property conditions & facilities
The property is at a good location. It also has security. I loved the fact that it has transportation available.
Stayed 4 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2024

10/10 Excellent

Debbie, fair oaks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice big room. Upgraded to fiesta club great views , great food, great drinks
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeffrey Michael, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

sheila, Hutto

Stayed 3 nights in Mar 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far my worst ever travel experience. Paid in advance for 9 days, messaged the hotel twice to inform them of my flight delays. Arrived at the time I had told them I would arrive at they cancelled my reservation leaving me to wander around on the street at night looking for another place to stay. Horrible experience and horrible customer service!!
Stayed 9 nights in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property several times and most say it’s a very nice place. The staff is very friendly and the rooms are very clean. It’s also located in a very central area. Not too far from anywhere you’d like to go by foot or car.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andres

Stayed 4 nights in Mar 2025

8/10 Good

Genaro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and property close to popular attractions and great food options. Can sometimes get a little noisy at night but tolerable.
Stayed 5 nights in Mar 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff at desk could be more thoughtful. Would be nice if they had a written info package in English like turning on tv channels. Upgrade room but above breakfast area and music starts at 6 am.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeff

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was modern with large rooms at a good price for the area
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was and excellent service employees very polite and attentive will love to return
Stayed 2 nights in Mar 2025

4/10 Poor

Sergio

Traveled with partner
Disliked: Amenities, property conditions & facilities
The air conditionar did not work, the have to puts us a ventillator, because the room was 25 to 26 degress. We did not sleep well. To much hot. The carpets in the room are very old. I wont return,
Stayed 3 nights in Mar 2025

10/10 Excellent

LISA, VAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was so awesome! They made our stay perfect. Room was comfy, bed was wonderful! The little beverage fridge was good to have in the room since my husband needs his insulin to be refrigerated. Food was good in Cafe Reforma. Always has something that I liked. This was our second visit to this hotel and they are still my go.to for Mexico City. ♥️♥️♥️
Stayed 9 nights in Feb 2025

10/10 Excellent

douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff nice room great breakfast
Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Housekeeping was fantastic! Truly the best I’ve ever had. They were very attentive! Front desk had upgraded me and were very helpful. The doormen could have been more helpful but were kind & had nice smiles.🙂 Breakfast was excellent, along with the service. The property is a little dated but not bad. Overall this hotel was great & I’ll definitely look to stay with this chain in the future. Thank you!
Stayed 4 nights in Mar 2025