See all properties

DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

Exterior
Premium Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, blackout drapes
Sports facility
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219
  • Expo Santa Fe Mexico
    ‪7 min walk‬
  • Samara Shops
    ‪7 min walk‬
  • Tecnologico de Monterrey - Santa Fe
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS) | Minibar, in-room safe, desk, blackout drapes

Room, Non Smoking (2 DOUBLE BEDS)

9.0 out of 10
Wonderful
(34 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower) | Minibar, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Mexico City Santa Fe

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (954)
The price is $76
per night
$90 total
includes taxes & fees
Mar 17 - Mar 18
Hilton Garden Inn Mexico City Santa Fe

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5-star hotel in Santa Fe
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
DoubleTree by Hilton Hotel Mexico City Santa Fe offers 172 accommodations with minibars and laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is open daily.
In addition to a full-service spa, DoubleTree by Hilton Hotel Mexico City Santa Fe features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 15 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Hotel Mexico City Santa Fe is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Hotel Mexico City Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 350 for adults and MXN 225 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 225 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 386 out of 735 reviews
Rating 8 - Good. 189 out of 735 reviews
Rating 6 - Okay. 67 out of 735 reviews
Rating 4 - Poor. 35 out of 735 reviews
Rating 2 - Terrible. 58 out of 735 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Stayed 3 nights in Nov 2024

8/10 Good

Walner

Nice place. I like ir
Stayed 6 nights in Nov 2024

4/10 Poor

Frances

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Nos hemos quedado muchas veces en este hotel, la última vez fue hace un año y todo había estado bien, esta vez encontramos varias toallas sucias y la comida estuvo muy mala, que lástima porque nos gustaba mucho
Stayed 4 nights in Nov 2024

8/10 Good

Tannia

Stayed 1 night in Oct 2024

4/10 Poor

Claudia Alexandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Sergio

Liked: Cleanliness
Disliked: Property conditions & facilities
A great an attractive design with no maintenance to the glass fascade.The ground empty commercial spaces look like a ghetto. No characteristic of high end Santa Fe business district.
Stayed 3 nights in Oct 2024

10/10 Excellent

JUAN

Stayed 2 nights in Sep 2024

10/10 Excellent

TANIA

Stayed 2 nights in Jul 2024

2/10 Terrible

Andrea

Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Fe is a neighborhood that you have to go only for work, their are to many buildings and is far away the International Airport of Mexico City. The hotel is very nice, and clean. they have very good breakfast is a buffet. the staff is helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Raysa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience.
Stayed 6 nights in Mar 2024

2/10 Terrible

Martha

Stayed 1 night in Jan 2024

2/10 Terrible

Juliette

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy feo hotel, no vale lo que cuesta. Mal Servicio.
Stayed 1 night in Mar 2024

6/10 Okay

Tiffany

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

KELLY

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Pretty average hotel, shouldn't even have "hilton" in the name, you can definitely get something better in the downtown area of Mexico City. The only highlight was the pool
Stayed 2 nights in Dec 2023

2/10 Terrible

Omar

Traveled with family
Disliked: Staff & service, property conditions & facilities
Pésimo servicio para ser double tree
Stayed 5 nights in Dec 2023

2/10 Terrible

Omar

Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant take too long time for service and was expensive
Stayed 5 nights in Nov 2023

8/10 Good

Jochen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023

8/10 Good

Luis Miguel

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Mariann

Stayed 4 nights in Nov 2023

10/10 Excellent

Claudia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff. The area around the hotel is not very walkable, since it is mostly highways and roads without sidewalks. There is a beautiful mall just 5 minutes away, however, and the hotel has taxis available in the lobby that take you there for an affordable price.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Arturo

Stayed 1 night in Aug 2023