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BelAir Unique a Wyndham Hotel

4.5 star property

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Photo gallery for BelAir Unique a Wyndham Hotel

4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Presidential Suite, 1 Bedroom, Non Smoking | Down comforters, free minibar, in-room safe, desk
Interior
Front of property
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Parking available
  • Room service

Explore the area

Map
Dakota No 95 Col. Napoles, Mexico City, 03810
  • World Trade Center Mexico City
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪5 min drive‬
  • Chapultepec Castle
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

Down comforters, free minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, free minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 356 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Down comforters, free minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, free minibar, in-room safe, desk

Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, free minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Executive Level)

Executive Room, 1 King Bed, Non Smoking (Executive Level) | Down comforters, free minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Executive Level)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With Partial View

Down comforters, free minibar, in-room safe, desk

Room Executive With Partial View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Partial View

Down comforters, free minibar, in-room safe, desk

Room Standard With Partial View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Executive With Partial View

Down comforters, free minibar, in-room safe, desk

Double Room Executive With Partial View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Partial View

Down comforters, free minibar, in-room safe, desk

Room Standard With Partial View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Partial View

Down comforters, free minibar, in-room safe, desk

Room Standard With Partial View

  • Sleeps 4
  • 2 Double Beds

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About this property

BelAir Unique a Wyndham Hotel

4.5-star Mexico City hotel, connected to a shopping center in Benito Juarez
4 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. Buffet breakfast is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
BelAir Unique a Wyndham Hotel offers 310 air-conditioned accommodations with computers and DVD players. Beds feature down comforters. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

42-inch plasma televisions come with satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

BelAir Unique a Wyndham Hotel features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception.

This 4.5-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 13563 square feet (1260 square meters) include a conference center. This luxury hotel also offers a library, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

BelAir Unique a Wyndham Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Bistro Fusion - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Dolce Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Cantina de Dakota - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Bar - This karaoke bar specializes in international cuisine. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transportation

  • Secured, covered self parking on site (MXN 160 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bistro Fusion
  • Cantina de Dakota
  • Dolce Mexico
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (13,563 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels
  • Computer
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 160.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza

BelAir Unique a Wyndham Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 496 reviews
Rating 8 - Good. 110 out of 496 reviews
Rating 6 - Okay. 59 out of 496 reviews
Rating 4 - Poor. 23 out of 496 reviews
Rating 2 - Terrible. 23 out of 496 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

8/10 Good

Willie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All good…keys didn’t always work
Stayed 3 nights in Mar 2025

10/10 Excellent

Landon

Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room climate control was unresponsive. No coffeemaker in room but cups and coffee were there. Front desk staffmember told my wife "rooms don't come with coffeemaker." Great breakfast buffet, though.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

6/10 Okay

Madhu

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2025

6/10 Okay

Madhu

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness
Please make sure you will get good room as you expecting. We had a bad experience with AIR condition and they didn’t fix that for 3 days and not even changes the room. But, I didn’t have a time to change the hotel due to other priorities.
Stayed 1 night in Feb 2025

10/10 Excellent

Talya, Medford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No airport shuttle contrary to what Expedia promised. Otherwise lovely grand old hotel, amazing breakfast buffet with eggs cooked to order.
Stayed 1 night in Feb 2025

4/10 Poor

Jay

Traveled with partner
Liked: Cleanliness
The blinds in my room would not close so it was very hot and bright. Made I very difficult to sleep because no climate control for the room. No shuttles that they advertise to the airport. They said they have taxis they partner with that cost 350 pesos when Uber is 139. I would not stay here again
Stayed 4 nights in Feb 2025

6/10 Okay

steven paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not ready for close to 100% capacity. Took 2 1/2 hrs to register.
Stayed 1 night in Feb 2025

6/10 Okay

Ray

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We call for management to discuss the fact that our reservation reads that we will have transportation to the airport and they never respond the ac was not working properly some one have to come and reset, In the end we have to pay for our own transportation to the airport this place is well located but is getting old Management sucks
Stayed 3 nights in Feb 2025

8/10 Good

Yander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es excelente, lo unico que no me agrado es que no tienen aire acondicionado y en las noches se siente un poco de calor, por el resto todo referencia al servicio y la atención es excelente
Stayed 2 nights in Feb 2025

6/10 Okay

OCTAVIO

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Modern Technology that doesn't work.

We stayed at this property previously. However, in recent time they have installed a system where you can monitor and operate such things as A/C, Lights, Curtains etc. either by an iPad by the bed or by downloading the hotel app on your phone. All would be great if it would operate correctly, specially the A/C. Sometimes your entries are admitted by the system and sometimes they are not. Additionally, the in-room heat is provided by an electrical resistance at the room unit which is supposed to heat the cold water being delivered by the main pipes. Those knowledgeable about A/C know that a four pipe system is the correct way to go. Sorry for getting technical but its the only way to explain why we froze the first two nights and sweated the last two nights. This was after they finally blocked the valve from moving.
Stayed 4 nights in Feb 2025

6/10 Okay

Yongho, Annandale

Traveled with partner
Disliked: Property conditions & facilities
The computer didn't work for the first 2 rooms, we had to change three rooms because of a bad sew order from the shower and 2nd room temperature malfunction the computer is didn;t work shower malfunctioned. Other than that it was ok.
Stayed 3 nights in Feb 2025

6/10 Okay

Yongho, Annandale

Traveled with partner
Disliked: Amenities
We like the location The room was comfortable after switching 3 times but not so clean. and the Shower malfunction function for those 3 rooms The Food was ok Staffs are very nice. The lobby was pretty.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2025

4/10 Poor

Gina

Liked: Cleanliness
Disliked: Room comfort
The heater was stuck on. They tried to fix it twice but it could not be fixed. When they noticed the problem at check in they should have given me a different room right away. I had to switch rooms at 1am. Then housekeeping started nocking at my door at 9am even though check out was not until 12pm
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Pablo

Traveled with partner
Liked: Cleanliness, amenities
Good locations safe good food except the air conditioning didn't work properly bad wifi signal and no hot water for 2 days report it but no solution
Stayed 7 nights in Jan 2025

10/10 Excellent

Freya A, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the large bathtub.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Did not have advertised amenities - no airport shuttle, no spa services or sauna. No feedback mechanism with Expedia to get refunded and book somewhere else.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024