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City Express Junior by Marriott Ciudad de México Sullivan

3.0 star property

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Photo gallery for City Express Junior by Marriott Ciudad de México Sullivan

Lobby
Reception
Exterior
Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, iron/ironing board
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
James Sullivan 35, San Rafael, Cuauhtémoc, Mexico City, CDMX, 06470
  • Paseo de la Reforma
    ‪5 min walk‬
  • U.S. Embassy
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪15 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Twin Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Twin Bed (View)

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 Twin Bed (View)

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Double Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • 178 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Smoking

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

City Express Junior by Marriott Ciudad de México Sullivan

3-star hotel in Reforma
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
City Express Junior by Marriott Ciudad de México Sullivan offers 96 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities.

City Express Junior by Marriott Ciudad de México Sullivan is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per day)
  • Area shuttle up to 5 km
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Designer stores

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 4:00 AM and 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 120 per day (164 ft away)
  • Pet fee: MXN 350 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 4:00 AM and 10:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property

Property is also known as

City Express Junior CDMX Sullivan Hotel Mexico City
City Express Junior CDMX Sullivan Hotel
City Express Junior CDMX Sullivan Mexico City
City Express Junior CDMX Sull

City Express Junior by Marriott Ciudad de México Sullivan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 589 reviews
Rating 8 - Good. 168 out of 589 reviews
Rating 6 - Okay. 47 out of 589 reviews
Rating 4 - Poor. 22 out of 589 reviews
Rating 2 - Terrible. 31 out of 589 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

not comfortable stay

no hair dryer in the room. expensive washing machine. they forgot cleaning my room for 2 days.
Stayed 3 nights in Mar 2025

2/10 Terrible

JOSE ANTONIO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Los dos cuartos estaba lleno de pelos y pelusa y recién lo habían limpiado, cero recomendando, tuve que cancelar la reservación, las toallas llenas y el sanitario igual llena de pelos.
Stayed 2 nights in Feb 2025

10/10 Excellent

FELIPE ARTURO

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff!

Staff it's amazing, location is superb, hotel is basic really but that's exactly what I needed. breakfast could be better tho but no complains I'd definitely stay again
Stayed 1 night in Jan 2025

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Make sure to request a room with a window. This is a 2 star hotel.
Stayed 5 nights in Dec 2024

4/10 Poor

alberto

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

ALEXIS

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo Allan

Business traveler
Stayed 4 nights in Dec 2024

4/10 Poor

Vanessa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El cuarto cuando entramos olia muy mal estaba sucio tenia mucho polvo las cobijas estaban sucias durante dos dias no noslas cambiaron tubimos que ir a recepción a desurles y no fueron quienes para ir a cambiarlas ellos solo nos llevaron dos cubre colchones porque no tenias sabana y unas cobijas grandes solo las dejaron hay nosotras tubimos que ponerlas el piso nunca lo limpiaron en los 4 duas que estubimos hospedadas en el hotel la verdad fue un pesimo servicio no tenias ventanas
Stayed 5 nights in Nov 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Victor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Good place, it is very important the room must have a closet
Stayed 3 nights in Oct 2024

10/10 Excellent

Moisés

Traveled with family
Muy bien ubicado y muy limpio.{
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las cosas que no me gusto es que durante mi estadia pude ver cucarachas dentro de mi habitacion y eso no es higienico, lo segundo que no me gusto es que todos los dias estaban tratando de abrir la puerta para la limpieza de la habitacion aun estando nosotros adentro, entiendo lo del "room service" pero en algunos momentos la gente solo quiere dormir... y tercero no va directamente al hotel sino al estacionamiento que tienen ellos para los vehiculos, la persona le cobro a mi esposo un monto que no era por el vehiculo que habiamos alquilado se suponia que el dia eran 95 pesos si mal no recuerdo y en vez de cobrarle el dia le cobro los 95 pesos mas 180 pesos de que ? No lo se, por que nunca especifico... Pero en general, la atencion de parte del personal, desayunos, la condicion de la habitacion, la seguridad, etc. La verdad me gusto mucho, todo muy organizado, muy bonito. Agradecida del trato y paciencia.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aarón

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for shorts stays, quite clean, and the scent of the rooms is frutal and enjoyable. The staff is really cool and will do their best to help you in your stay. Excellent conditions and the breakfast is really thanked to commence your day, quite good BTW. Thanks!
Stayed 1 night in Oct 2024

10/10 Excellent

Romam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Ricardo

Disliked: Staff & service, property conditions & facilities
The staff was terrible!! They hardly spoke English, They had no training at all, did not know a thing about Yellowknife not they cared to, and had no service attitude at all!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

KBA SOLUCIONES

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Yhara

Stayed 5 nights in Sep 2024

10/10 Excellent

BLANCA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this through hotels.com and under the banner of Marriott. Booking states - view - not asking much just a window for natural light - however I was not informed at reception before taking payment or 5 mins later when I came back down to request a window - only to be told fully booked -
Stayed 1 night in Sep 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Alfredo, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk around Mexico City
Stayed 3 nights in Sep 2024