Casa Prim Hotel Boutique

4.0 star property

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Photo gallery for Casa Prim Hotel Boutique

Terrace/patio
Elite Double Room Single Use | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Reception
Exterior
Elite Double Room Single Use | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast included
  • Air conditioning
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Calle General Prim, 72, Col. Juarez, Mexico City, CDMX, 6600
  • Paseo de la Reforma
    ‪3 min walk‬
  • Monument to the Revolution
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

Junior Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Master suite con tina

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Elite Double Room Single Use

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Casa Prim Hotel Boutique

4-star hotel in Reforma
Along with a fitness center, this smoke-free hotel has spa services and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Casa Prim Hotel Boutique offers 23 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers a fitness center, spa services, and tour/ticket assistance.

Casa Prim Hotel Boutique is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and noon.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 1901
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Prim Hotel Boutique Mexico City
Casa Prim Boutique Mexico City
Casa Prim Boutique
Casa Prim Hotel Boutique Hotel
Casa Prim Hotel Boutique Mexico City
Casa Prim Hotel Boutique Hotel Mexico City

Casa Prim Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 238 reviews
Rating 8 - Good. 41 out of 238 reviews
Rating 6 - Okay. 13 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 3 out of 238 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
Stayed 1 night in Feb 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
My biggest complaint with this hotel is that they claim to have "Soundproof" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marshel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Prim

The hotel is in a perfect location. It is nice and quite. I loved the staff. Chef Davids food is excellent!
Stayed 4 nights in Jan 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.
Stayed 3 nights in Dec 2024

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The location of this place is perfect many attractions close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Todo el staff muy atento. Existe una variedad de restaurantes que se pueden visitar. A menos de una cuadra se encuentra un restaurante familiar ‘La Huerta’ muy bonito servicio y excelente comida. Lo que necesiten comuniquenselo al staff y ellos con gusto los ayudaran. Por ultimo, el lugar esta central a varios lugares. En realidad es una location excelente.
Stayed 9 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very antique nice-looking hotel, but rooms with no windows and no desks or tables. Internet poor. I had to pay additional for a room with a window (Premium Suite). It has potential, but the rooms need better furniture and the windows lack, maybe an issue. Overall nice reception stall, nice antique looking, convenient location, but, rooms could use improvements.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room we love everything about the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

RUBEN, SAN JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and chic!
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

vanessa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, spacious room with full amenities plus! Very friendly staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Little Boutique Hotel

Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jafeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maed

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
Stayed 7 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cute boutique hotel, comfortable, clean and staff was friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great location, beautiful property and room. I will definitely book it again.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Stayed 7 nights in Oct 2024

10/10 Excellent

Jafeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I visit the Mexico City. I go directly to casa prim. It is very private and I enjoy the VIP treatment they show us with every visit
Stayed 1 night in Sep 2024

10/10 Excellent

David, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024