Camino Real Polanco Mexico

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Camino Real Polanco Mexico

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk
Bar (on property)
Private pool
Bar (on property)
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Spa

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Avenida Presidente Masaryk
    4 min walk
  • Paseo de la Reforma
    7 min walk
  • Chapultepec Park
    11 min walk
  • Mexico City (MEX-Mexico City Intl.)
    26 min drive

Room options

Deluxe Superior King

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Master Suite

  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View Two Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Chapultepec

  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View King

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Dos Camas

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Dos Camas

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Superior Double Garden View

  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Fiesta

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Virreyes Superior

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King Garden View

  • Sleeps 2
  • 1 King Bed

Deluxe Superior Two Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Virreyes

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

Camino Real Club King

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King

  • Sleeps 2
  • 1 King Bed

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About this property

Camino Real Polanco Mexico

Hotel in Reforma
This smoke-free hotel features 5 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a conference center are onsite. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Camino Real Polanco Mexico features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 22 meeting rooms. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Camino Real Polanco Mexico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1802 out of 2384 reviews" "
Rating 8 - Good. 367 out of 2384 reviews" "
Rating 6 - Okay. 124 out of 2384 reviews" "
Rating 4 - Poor. 38 out of 2384 reviews" "
Rating 2 - Terrible. 53 out of 2384 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alexander, San Diego

Liked: Cleanliness, staff & service, amenities
It’s ok
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Stayed 2 nights in Sep 2024

10/10 Excellent

MARIANA ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, nice staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay! Highly recommend! The staff and service were exceptional! The sushi restaurant was out of this world and the room service was beyond!!! 5 out of 5 stars!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Stayed 1 night in Sep 2024

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, good location and great price
Stayed 3 nights in Sep 2024

10/10 Excellent

ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria, Tampa

Liked: Property conditions & facilities
Its a great hotel. They are worki g to update it. Staff so nice and ver well located
Stayed 1 night in Sep 2024

4/10 Poor

Rosendo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property charges for guest fees.
Stayed 3 nights in Sep 2024

8/10 Good

ada

Stayed 6 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 1 night in Aug 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel, San Jose

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Roman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and super friendly staff
Stayed 4 nights in Sep 2024

8/10 Good

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hilda

Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Stayed 3 nights in Aug 2024

10/10 Excellent

Karoleena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in such a great area. Walking distance to shops and malls and close by to the museums and castle. The staff are super friendly and amazing. I would come back to stay here again
Stayed 6 nights in Sep 2024

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of staff everywhere that are ready and willing to help.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

James, Whitby

Stayed 1 night in Aug 2024

2/10 Terrible

Diego

Stayed 5 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024