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Mercure Grand Hotel Metz Centre Cathédrale

4.0 star property

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Photo gallery for Mercure Grand Hotel Metz Centre Cathédrale

Exterior
Exterior
Free minibar, in-room safe, blackout drapes, soundproofing
Point of interest
Free minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Room service
  • Pet friendly

Explore the area

Map
3 Rue Des Clercs, Metz, Moselle, 57000
  • Place de la Republique
    ‪5 min walk‬
  • Metz Cathedral
    ‪5 min walk‬
  • Musée de la Cour d'Or
    ‪5 min walk‬
  • Metz (ETZ-Metz - Nancy - Lorraine)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Double Bed (Capsule)

Room, 1 Double Bed (Capsule) | Free minibar, in-room safe, blackout drapes, soundproofing

Room, 1 Double Bed (Capsule)

8.4 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Free minibar, in-room safe, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Free minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Free minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 Double Bed

7.4 out of 10
Good
(6 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Metz Centre

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (360)
The price is $113
per night
$130 total
includes taxes & fees
Mar 3 - Mar 4
Mercure Metz Centre

About this property

Mercure Grand Hotel Metz Centre Cathédrale

4-star hotel in Metz-Centre – Ancienne Ville
A 24-hour fitness center, a 24-hour front desk, and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
Mercure Grand Hotel Metz Centre Cathédrale offers 60 accommodations with free minibar items and minibars. This Metz hotel provides complimentary wireless Internet access.

Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Grand Hotel Metz Centre Cathédrale features a 24-hour fitness center, multilingual staff, and express check-in. Wireless Internet access is complimentary. This Metz hotel also offers room service (during limited hours) and an elevator.

Mercure Grand Hotel Metz Centre Cathédrale is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 9.10 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 9.10 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de Metz
Grand Hotel de Metz
Grand Hotel Metz
Grand Metz
Grand Hotel de Metz
Mercure Metz Cathedrale Metz
Mercure Grand Hotel Metz Centre Cathédrale Metz
Mercure Grand Hotel Metz Centre Cathédrale Hotel
Mercure Grand Hotel Metz Centre Cathédrale Hotel Metz
Mercure Grand Hotel Metz Centre Cathédrale (Open Spring 2022)

Mercure Grand Hotel Metz Centre Cathédrale Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 134 out of 350 reviews
Rating 8 - Good. 131 out of 350 reviews
Rating 6 - Okay. 45 out of 350 reviews
Rating 4 - Poor. 26 out of 350 reviews
Rating 2 - Terrible. 14 out of 350 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Gilles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice (although the rooms are a bit small) and quiet. Great location and wonderful service.

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 1 night in Sep 2024

6/10 Okay

frances

Traveled with partner
Liked: Cleanliness, staff & service
It felt unsafe. Nicely central but lots of vagrants
Stayed 1 night in Aug 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
very nice Hotel
Its a great hotel in the perfect location. The hotel is very nice and the staff were super friendly and helpful. Airing our room was a bit difficult because of kitchen smells and french beds are very narrow! otherwise it is a lovely hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Had a great stay
We enjoyed our stay. The accommodations we comfortable and well situated. The staff were very helpful and the overall ambiance relaxed and efficient.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parkeren super geregeld. Vriendelijke staf. TV op de kamer bleek niet te werken; dat werd in no-time opgelost. Hotel is zeker aan te bevelen!
Stayed 2 nights in Jul 2024

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay
Great location in the city centre, 5 min walk to underground car park. Hotel very clen and daily service. Breakfast wide selection of food. Room at front of hotel noisey in the mornings with traffic /deliveries even thou pedrestion walk way. Overall good pleasent stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
If you want to be in the middle of the old town, you can walk everywhere
Stayed 3 nights in Jun 2024

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities
electricity went off in the whole hotel at 5am and fid not get resolved until we left.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the best. Did not like cold waffles and cold crepe at breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Traveled with group
The hotel is in a great location with friendly helpful staff. The rooms are very spacious and spotlessly clean , the breakfast has a very good range of different food available excellently prepared and set out , the whole hotel has a relaxed atmosphere , fifteen of us stayed for four nights and loved it , Metz is a lovely city .
Stayed 4 nights in Mar 2024

2/10 Terrible

Juan de la Cruz, MIAMI

Stayed 1 night in Feb 2024

4/10 Poor

David

Traveled with partner
Disliked: Property conditions & facilities
Hotel is promising and the staff were friendly. We were unfortunately woken twice by fire alarms. The old fashioned heating system also creaks and makes a huge amount of noise. Shower limited to handheld over bath rather than a stand up.
Stayed 1 night in Jan 2024

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was outstanding in every way .The staff were extremely attentive, nothing to much trouble . The location marvellous and the hotel bedroom suits immaculate with everything one bbedsneeded.
Stayed 1 night in Dec 2023

10/10 Excellent

lara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff and service
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great frindly staff. Very helpful to make your stay pleasent. Well trained.
Stayed 3 nights in Jan 2023

8/10 Good

Szczepan

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Danyer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022