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Youssef Exceptionnel Merida

3.5 star property

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Pool
Reception
Terrace/patio
Terrace/patio
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 52 No.379 por 33 y Av. Perez Ponce, 379, Mérida, YUC, 97000
  • Paseo de Montejo
    ‪5 min walk‬
  • Yucatan International Convention Center
    ‪10 min walk‬
  • U.S. Consulate Merida
    ‪11 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Youssef Exceptionnel Merida

3.5-star hotel in Mérida Centro
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk. Change of towels is available on request.
Youssef Exceptionnel Merida offers 30 air-conditioned accommodations with safes and blackout drapes/curtains. Beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mérida hotel also offers a fitness center, tour/ticket assistance, and concierge services.

Youssef Exceptionnel Merida is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Youssef Exceptionnel Merida has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 350 for adults and MXN 60 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Youssef Exceptionnel
Youssef Exceptionnel Merida Hotel
Youssef Exceptionnel Merida Mérida
Youssef Exceptionnel Merida Hotel Mérida

Youssef Exceptionnel Merida Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 98 out of 195 reviews
Rating 8 - Good. 49 out of 195 reviews
Rating 6 - Okay. 20 out of 195 reviews
Rating 4 - Poor. 10 out of 195 reviews
Rating 2 - Terrible. 18 out of 195 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy, and bussy, problem with stars, the stars ceiling is too low, i hit my head, no elevator, the restaurant poor attendance, sitting too long to order, very sad.
Stayed 2 nights in Feb 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Muy cómodo y la gente muy amable. Solo que el cuarto que me tocó 101 parecía que era una hidalga muy encerrado, sin luz y se escuchaban los coches pasar atrás del cuarto en la noche

8/10 Good

Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Morning Loud car noises
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fine. Neighborhood is not dangerous as another reviewer described it. Room was very clean. I had an issue when I came back on Christmas eve and found my room had flooded in my absence. I was very hungry and by the time I finished moving, almost every restaurant was closed and I had to settle for what I could get delivered from the handful of places that were still open. Not the worst thing in the world but most hotels would have offered some compensation for the experience. Just a breakfast voucher would have made me happy. But not this place. In general this is a hotel that caters to middle class Mexicans who I feel certain would have preferred that I stayed at one of the tourist hotels they were priced out of because of people who look like me. The staff was professional and extended minimum courtesy except for the bellhop, who was friendly and charming. Good value for the money. I understand where the attitude comes from. I've seen it elsewhere and agree with the sentiment to a large extent.
Stayed 6 nights in Dec 2023

8/10 Good

Jeaneane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jairo, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Jose

Traveled with group
Liked: Cleanliness
Very bad experience with the restaurant staff No customer service no attention I'm not going to try this place again just because of the bad customer service in this area
Stayed 1 night in Jun 2023

2/10 Terrible

Jose

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Badly maintained property no customer service and too expensive compared to other excellent hotels in the area you deal unsafe here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Fausto F

Stayed 3 nights in Apr 2023

4/10 Poor

Andrea

Stayed 3 nights in Mar 2023

8/10 Good

Karla

Stayed 1 night in Mar 2023

10/10 Excellent

Ismael, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for your money. My personal experience was pretty good. Those complaining about quality and amenities need to be reminded they are choosing savings over luxury. My room was spacious and comfortable enough, the only thing is I had poor WiFi, tho I must clarify I had to take zoom meeting calls in the room, all else was very good. The staff was friendly and all basics were covered, the AC worked fine which is important in Merida, lol. This place is at walking distance to Montejo, the main avenue in town, you can even walk all the way to downtown if you’re not too lazy, and is a very nice walk. You are also closer to the north, which is the modern part of town. There are a bunch of restaurants and a discreet Walmart store close by where you can almost always find taxis waiting during the day time, despite its proximity to all that, it was quiet in my room and the area seemed very safe. Again, this is really good value for your money, I would definitely stay there again!

6/10 Okay

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall property is clean and not bad for the price. The bed is not very comfortable, and they do not even give you a cup of complimentary coffee in the morning.
Stayed 1 night in Jan 2023

10/10 Excellent

serje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean 25 minutes walk to centro but it is a pleasure to get there . Super friendly staff Definitely recommended. 👌
Stayed 1 night in Jan 2023

2/10 Terrible

Camilo

Stayed 2 nights in Dec 2022

2/10 Terrible

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Makeup Bag & Accessories ($1000) Stolen From Room

Even though the room was very very small, The stay was nice, the food was good and the staff we met were friendly … HOWEVER, someone took my wife’s Makeup Bag filled with expensive makeup , brushes and other accessories valued at over $1000 Canadian . This purple kit was the size of a bread loaf and hard not to see. The front staff first said they would look into it but later told us we must have lost if ourselves because the cleaning staff were very honest and trustworthy. Nice of them to take the side of dishonest staff members!! It didn’t walk away !
Stayed 4 nights in Nov 2022

4/10 Poor

valeria, Cancun

Traveled with partner
Disliked: Property conditions & facilities
Las habitaciones son muy pequeñas, El lugar se ve mejor en las fotos que en la realidad
Stayed 1 night in Aug 2022

10/10 Excellent

rosana p

Stayed 1 night in Aug 2022

8/10 Good

Nora

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and the staff was super friendly. I recommend staying here if you’re in a short stay. The rooms can be small so don’t share a room with more than 3 people.
Stayed 1 night in Apr 2022

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week because it was down the street from the hospital I was having surgery at. The staff here are very attentive. Quite area. Very clean and comfy hotel. Affordable. Wi-Fi and gym, the restaurant is still not open yet.
Stayed 7 nights in Mar 2022