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Villa Mercedes Merida, Curio Collection by Hilton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Villa Mercedes Merida, Curio Collection by Hilton

Lobby
Outdoor pool
Lobby
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Breakfast available

Explore the area

Map
Av. Colon 500, Colonia Centro, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪1 min walk‬
  • Paseo 60
    ‪3 min walk‬
  • Paseo de Montejo
    ‪4 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (Colonial Design)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Colonial Design)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Colonial Design)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Colonial Design)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Colonial Design)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (Colonial Design)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(41 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Ejecutiva, 1 cama King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Habitación Ejecutiva, 1 cama King

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Deluxe, 1 cama King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Habitación Deluxe, 1 cama King

9.0 out of 10
Wonderful
(20 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación con Terraza, 2 camas Dobles

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Habitación con Terraza, 2 camas Dobles

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite con Terraza, 1 cama King

Suite con Terraza, 1 cama King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite con Terraza, 1 cama King

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación con Terraza, 1 cama King

Habitación con Terraza, 1 cama King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Habitación con Terraza, 1 cama King

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial, 1 cama King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite Presidencial, 1 cama King

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 cama King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 cama King

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fiesta Americana - Merida

Pool
Hot Tub
Spa
Pet friendly
4.6 out of 5, Wonderful, (1012)
The price is $154
per night
$186 total
includes taxes & fees
Feb 10 - Feb 11
Fiesta Americana - Merida

About this property

Villa Mercedes Merida, Curio Collection by Hilton

4-star hotel in Mérida Centro
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Villa Mercedes Merida, Curio Collection by Hilton offers 127 accommodations with safes and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Villa Mercedes Merida, Curio Collection by Hilton features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to 3 meeting rooms and coworking spaces. Event facilities measuring 5199 square feet (483 square meters) include a conference center. This Colonial hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Complimentary self parking and valet parking are available on site.

Villa Mercedes Merida, Curio Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Centro - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Curious Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 420 for adults and MXN 420 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Curious Bar
  • El Centro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center (5,199 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 726.00 per pet, per night, plus a deposit of MXN 726.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 420.00 for adults and MXN 420 for children
  • Pet deposit: MXN 726.00 per night
  • Pet fee: MXN 726.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Merida
InterContinental Presidente Hotel Merida
InterContinental Presidente Merida
Merida InterContinental
Intercontinental Hotel Merida
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presidente Merida Hotel
Intercontinental Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presinte Mer
InterContinental Presidente Merida
Villa Mercedes Merida Curio Collection by Hilton
Villa Mercedes Merida, Curio Collection by Hilton Hotel
Villa Mercedes Merida, Curio Collection by Hilton Mérida
Villa Mercedes Merida, Curio Collection by Hilton Hotel Mérida

Villa Mercedes Merida, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1005 reviews" "
Rating 8 - Good. 247 out of 1005 reviews" "
Rating 6 - Okay. 80 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week here. Nice hotel that falls short of a five star rating due to minor shortcomings such as under-provisioned in-room expresso machine, lack of refresh on towels and sheets in the course of a week-long stay, missing pieces in gym exercise equipment, and a crowded noisy dining room. But on the whole a pleasant stay as experienced in one of the better upscale hotels in Centro.
Stayed 7 nights in Oct 2024

10/10 Excellent

Claudio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justo en frente del Centro de Convenciones, a unos pasos de Paseo Montejo. Bonito por fuera y por dentro, limpio y la habitación bien. Lo que destacó a parte del diseño es la comida, regresaría solo por eso, y para poder degustar de los otros restaurantes.
Stayed 1 night in Oct 2024

10/10 Excellent

Humberto

Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic. The location is so close and convenient to Paseo de Montejo. The lobby and this hotel is absolutely amazing The restaurants are fantastic with great service and delicious food The rooms are large, clean with very comfortable bed We thoroughly enjoyed our time at this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to paseo montejo!
Stayed 1 night in Jul 2024

4/10 Poor

Rosa

Liked: Cleanliness
Disliked: Staff & service
Desafortunadamente la experiencia fue aterradora. Nos quedamos atrapados en el elevador en el primer piso por 15 a 20 minutos y nos sacaron hasta el 5to piso. Después del mal rato estresados y asustados decidimos tomar las escales ya que uno de los cuartos estaba en el 3er piso. Mi amiga se calló en las escales. Nadie de la recepción o gerente del hotel ofreció ayuda o nos contactó para ver cómo nos encontrábamos. La falta de interés del personal fue muy poca profesional, Fue la intervención de otro huésped que corrió a pedir una silla de ruedas mientras nosotros llamábamos al 911 ya que mi amiga estaba con mucho dolor. No regresaremos a ese hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could of stay longer
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close by paseo montejo with good and free parking
Stayed 1 night in Sep 2024

10/10 Excellent

Imelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I have stayed on several occasions at this property and was very very disappointed at how run down it is and how the lack of training of staff is so obvious. 1) the furniture in the bedroom needs a coat of paint and fixing room 516 While I understand that windows do not open due to their supposedly environmental sustainable aircoditioning, the windows are not properly sealed , allowing hot air to come in as well as the noise from the airconditioning compressors on the roof in front. Ordered room service in the evening. What a disaster, The soup was so concentrated it was inedible - and believe me - I have had many lime soups and know what I am talking about. The Alfredo pasta was just a pasta in cream with no seasoning or cheese - also inedible - The dishes were served with neither bread or butter as they used to. When I called room service to ask why they had not sent it, I was curtly told that I had not asked for it and that they only had a small amount as they were not prepared for room service. I asked to speak to the manager the next day as wished to inform him of what our impressions only to be told he was not available for clients and was not on property. The cleaning of the room also left much to be desired. we used our socks to walk on the cold floor as there were no slippers (cost control reception said). The room had just been cleaned. In less than 5 minutes our socks were filthy. Breakfast was edible but barely with a lot of grease involved. WOULD NOT STAY AGA
Stayed 2 nights in Sep 2024

10/10 Excellent

Walter David, Beaumont

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great property, a little old but super staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victor Sandoval, Kenmore

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel close to Merida center and a beautiful avenue where you can walk at any time
Stayed 3 nights in Jul 2024

10/10 Excellent

Fabian Daniel Benites

Liked: Property conditions & facilities
Friendly staff. Great place overall
Stayed 6 nights in Sep 2024

4/10 Poor

Tom

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bed lamp. Took two requests to get one. Toilet blacked up twice. Mean room servicing.
Stayed 7 nights in Aug 2024

2/10 Terrible

Gerardo Gutierrez

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El personal de ese hotel necesita capacitacion para tratar a los clientes porque no dan buen trato. Llegamos y su restaurante cerrado cuando dice 24 hrs. No se dio el servicio de lavanderia adecuado y jamas se ofrecio el servicio a la habitación y los empleados en general lucen enojados. Un gesto de atencion sobre lo poco que solicitamos fue inexistente. Yo queria un buen servicio y consumir en el mismo hotel pero con esas attitudes, preferimos salir fuera y solo dormir.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sandra, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice building with a great location plus the service and atmosphere was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amir

Stayed 3 nights in Aug 2024

8/10 Good

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning Restaurant, food was delicious and the staff very kind. Good buffet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Mercado 60 across the street is a great Marche from 6-midnight! Don’t bother with the hotel restaurants - they are not delivering on their own hype :(
Stayed 1 night in Aug 2024

8/10 Good

Sari

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 5 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, beautifully designed hotel, with great food options and amenities!
Stayed 1 night in Aug 2024

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 3 nights in Aug 2024