This smoke-free hostal features express check-out, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
Piedra de Luna offers 8 accommodations with hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
Piedra de Luna features tour/ticket assistance, express check-out, and a front-desk safe. Wireless Internet access is complimentary.
Piedra de Luna is a smoke-free property.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
Limited-hour front desk
Safe at front desk
Guest services
Change of towels on request
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Mobile key entry
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 11:00 AM - 2:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Piedra de Luna Hostal
Piedra de Luna Merida
Piedra de Luna Hostal Merida
Piedra de Luna Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pretty room, good online service, but check in process has room to improve.
I suppose I would receive email with check in instruction before I arrive but I didn't receive it until early next morning. So I had to call them to get access code. Luckily for me, the main entrance was not shut when I arrived - I didn't know it's supposed to be closed at the time, so I could call in yhe lobby. Otherwise I had to call on the street in over 100F hot day without any shade.
They responded my request to book a cab on the morning I check out pretty quickly, so I take it as isolated issue.
One funny thing is there's no desk or table or what so ever to put things on, so I had to put all my luggages and bags on floor and it wasn't convenient. I hope they consider to put in some sort of desk/table in the room.
It's abit off from the main attractions but within walking distance.
Overall, it's nice place to stay in Merida.
Bien situé par contre comme les heures de disponibilités sont restreintes un guide sur les services à proximité tel restaurant, épicerie etc. Aurait été apprécié. L’accès à une cafetière et un frigidaire serait bien. Faites la promotion de votre patio avec 2 tables dans le centre de la résidence, nous l’avons découvert après 2 jours ce qui est parfait pour un lunch à l’habitation. Nous avons été chanceux, stationnement dans la rue disponible à notre arrivée.
O quarto era ótimo e eles deixaram água e balinhas em cada cama. Muito fofo. O banheiro era lindo tb. Só podia ter um frigobar, já que não tem café da manhã.
Obrigada
Muy bien atendidos y buena ubicación. Es moderno y bien mantenido, pero un poco pequeña nuestra habitación. Echamos en falta alguna silla y armario o estantería más.
JOSE ANTONIO
Stayed 1 night in Jul 2024
10/10 Excellent
Servando
Traveled with family
Jul 1, 2024
Liked: Staff & service, amenities
El apartamento era sencillo, estaba limpio , lo que menos nos gustó fue que daba a un patio de luces. No había donde tender la ropa.
A localização é muito boa, o hotel é super limpo e aconchegante, tem uma área pequena para co-working e um espaço para sentar com mesas e cadeiras ao lado dos quartos. O único que senti falta foi uma mesinha e cadeira no quarto que ficamos.