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Hotel Santiago Trinidad

2.5 star property

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Photo gallery for Hotel Santiago Trinidad

Outdoor pool
Terrace/patio
Front of property
Reception
Double Room, 2 Double Beds | Free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 62 No. 464, Entre 55 y 57, Centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪2 min walk‬
  • Mérida Cathedral
    ‪7 min walk‬
  • U.S. Consulate Merida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi, bed sheets

Double Room, 2 Double Beds

  • 107 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

  • 108 sq ft
  • Sleeps 6
  • 3 Double Beds

Similar properties

Property entrance

Hotel Santa Lucía

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, (304)
$44 nightly
The price was $63
The price is $44 total
includes taxes & fees
Hotel Santa Lucía

About this property

Hotel Santiago Trinidad

Hotel in Mérida Centro
Along with an outdoor pool, this hotel has self parking and a refrigerator in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Santiago Trinidad offers 31 accommodations with complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Hotel Santiago Trinidad features an outdoor pool, a terrace, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers tour/ticket assistance, a garden, and a television in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Santiago Trinidad has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (MXN 288 per day)
  • Limited onsite parking

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 288 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Alcohol is not served or permitted at this property
Parking height restrictions apply

Property is also known as

Hotel Santiago Merida
Santiago Merida
Hotel SantiagoTrinidad Merida
Hotel Santiago Trinidad Merida
Santiago Trinidad Merida
Hotel Santiago Trinidad Mérida
Santiago Trinidad Mérida
Hotel Santiago Trinidad Hotel
Hotel Santiago Trinidad Mérida
Hotel Santiago Trinidad Hotel Mérida

Hotel Santiago Trinidad Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 285 reviews
Rating 8 - Good. 109 out of 285 reviews
Rating 6 - Okay. 56 out of 285 reviews
Rating 4 - Poor. 31 out of 285 reviews
Rating 2 - Terrible. 22 out of 285 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small, the heat pump leaked and I almost ended up on my back. The TV didn’t work. The Hotel itself was old and broken down and in need of repair. Wasn’t even worth the 40 dollars a night I paid for it.
Stayed 2 nights in Mar 2024

4/10 Poor

Mayra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There were too many mosquitos in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The ambience of the hotel and the staff.
Stayed 7 nights in Jun 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 4 nights in Feb 2023

8/10 Good

Jairo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great location

The place was good for the price. Great A/C and close to city Center. Was a clean hotel the pool was too dirty to use did not look like the pictures.
Stayed 1 night in Jun 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Cynda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attractive colonial hotel

I enjoyed the colonial feel of the hotel and the location was convenient but that came with a price. That is by 6am you could here the sounds of the traffic. The front room had high ceilings, wood fixtures, and pasta tiled flooring. Perhaps further to the back of the hotel noise would not be an issue. The narrow courtyard were the pool was, meant the likehood of having a dip with the sun on high was limited. But good value overall.
Stayed 1 night in Dec 2021

8/10 Good

Komlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep!

Nice hotel in a good location with clean rooms and comfortable beds.
Stayed 1 night in Nov 2021

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clue less employees do not recommend they messed up our reservation, paid all before trip and they still made me pay when I was here for don’t bother nicer place up the street
Stayed 2 nights in Feb 2020

6/10 Okay

marilyn

Traveled with group
Liked: Staff & service

Meh

Sad and smelly in #5, but our other room #8 was bigger and smelled nice. Really needs freshening and cleaning. Could be a very nice place, but has not been maintained. Only say dirty dished in the sink at 7am so we walked 2 blocks to OXXO for coffee. Sketchy internet. Secure parking in lot across the street, partially paid for by the hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

2/10 Terrible

Trinidad, Merida Yucatan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
The location is excellent!!! The rooms are not. There are 3 floors with steep steps and no elevator. The pool is not a pool, it is a pond that is dirty. The shower head gives you drips of water which means you can take up to 30 minutes to get a semi decent shower. The cleaning staff is awesome. They were there every day even on holidays and are very respectful. The breakfast staff was not and never ready on time. Rude and angry gentleman. Breakfast offered is not worth it.
Stayed 8 nights in Dec 2019

6/10 Okay

Carolina

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel in the heart of the city

Great location , easy walk to everything . The room was spacious and very clean. Coffee and basic breakfast in the am was very nice .
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When I book this package it said that breakfast was included. Toasted bread coffe and milk is not breakfast!!!! I got very agravated that the cleaning lady was expecting a tip on a daily basis when cleaning the room because the tip was not given she stoped being polite,,,isn’t keeping the room clean included in the fees the we had paid already?????? they were polite but with the monetary expectation if that didn’t happen they were not helpful and rude.
Stayed 4 nights in Nov 2019

8/10 Good

Rocío, R blanco ver mx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to city center we'll communicated easy to reach from airport for the price $good modest hotel 🏩 enogth for the price good.
Stayed 3 nights in Jul 2019

2/10 Terrible

Rosa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking, you have to pay during the day, only covers night and the lot is locked at night not available in case of any emergency during night. The rooms don't have space for accessories, no mirrors, we had a leak in the bathroom and the toilet clogged, one night with no electricity and AC.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Mar 2019

6/10 Okay

Hal

Disliked: Property conditions & facilities, room comfort
Great location and potential. It wasn't for us, dreary and sad with a not so good vibe.
Stayed 4 nights in Jan 2019