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Hotel Santa Lucía

2.5 star property

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Photo gallery for Hotel Santa Lucía

Property entrance
Standard Triple Room | View from room
Reception
Basic Double Room | Free WiFi, bed sheets
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
508 Calle 55, Centro, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪6 min walk‬
  • Plaza Grande
    ‪7 min walk‬
  • U.S. Consulate Merida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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Front of property - evening/night

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  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (389)
The price is $40
per night
$48 total
includes taxes & fees
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Hotel Santa María Mérida

About this property

Hotel Santa Lucía

Hotel in Mérida Centro
This smoke-free hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Santa Lucía offers 20 air-conditioned accommodations with ceiling fans. LCD televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Hotel Santa Lucía features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Santa Lucía is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida

Hotel Santa Lucía Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 139 out of 286 reviews
Rating 8 - Good. 80 out of 286 reviews
Rating 6 - Okay. 41 out of 286 reviews
Rating 4 - Poor. 13 out of 286 reviews
Rating 2 - Terrible. 13 out of 286 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josefina

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel was clean and staff was friendly. It might need some repairs as it is a very old building.
Stayed 5 nights in Apr 2025

8/10 Good

María Elena

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot for one night

Stayed 1 night in Mar 2025

10/10 Excellent

Calista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael J

Business traveler
Liked: Staff & service
Great location. Good deal for the price. It's an old hotel, and you need to set your expectations for that.
Stayed 7 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and curious, we had a good feeling staying in this hotel… Ans yes I would stay in Santa Lucia again although this is my second time staying in this hotel…
Stayed 4 nights in Mar 2025

10/10 Excellent

Calista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only inconvenience was the parking, you have to ask front desk to send someone to unlock the padlock so you can go in or out, other than that the hotel is close to good restaurants right next door and in front next to the park
Stayed 3 nights in Feb 2025

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff are very attentive to requests. The rooms are clean and mattresses are comfortable. What we did not like in room #109 is the presence of what looks like black mold on the ceiling in the shower area and bathroom.
Stayed 2 nights in Mar 2025

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room at very reasonable rate on my favourite square in Merida
Stayed 2 nights in Feb 2025

10/10 Excellent

Rick

Liked: Staff & service, property conditions & facilities
Clean. Basic. Great staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service
We found this hotel to be entirety adequate for our stay. It's an older property with small rooms and minimal furnishings and amenities. Some reviews will be less than glowing because some people will have expectations of a Ritz experience for a Motel 6 budget. You won't find that here, but if you are looking for a clean, safe, not always totally quiet room to rest after a day of exploring for a very reasonable price, this properly is entirely suitable. I've paid $150 per night for rooms no where near as good as this hotel. Come with the right attitude and you will love your stay.
Stayed 4 nights in Feb 2025

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb. The facilities were fine, and the staff was very friendly and helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people run this hotel , The rooms are a little crowded but makes up for it through the staff and location, Will Gladly stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at alot of different hotels here in Merida, Hotel Santa Lucia is my favorite, it is super clean,very quiet in the hotel, surprisingly because it is in a very touristy area. Close to everything one would need. All staff are very friendly and helpful. The pool is a nice size, also very clean. Prices are fantastic, I have no idea why its only rated as 1 star, I am fussy about quiet, cleanliness and the place is sparkling clean. Lots of high end restaurants right next door in the Santa Lucia Park. Love it ❤️
Stayed 7 nights in Jan 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, I am planning to visit again in two more months!
Stayed 1 night in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. Clean, convenient.
Stayed 9 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Roger

Disliked: Property conditions & facilities
The room I stayed in has been badly neglected and needed a lot of maintenance.
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Stayed 1 night in Oct 2024

8/10 Good

arash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ISMAEL

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024