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Hotel Hacienda Inn Aeropuerto

3.0 star property

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Photo gallery for Hotel Hacienda Inn Aeropuerto

2 outdoor pools
Standard Room, 2 Double Beds | In-room safe, free WiFi, wheelchair access
Pool views
Property grounds
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Avenida Aviacion, 750, Colonia Sambula, Mérida, YUC, 97259
  • Parque Zoológico del Centenario
    ‪3 min drive‬
  • US Visa Applicant Service Center
    ‪4 min drive‬
  • Municipal Palace of Merida
    ‪6 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, free WiFi, wheelchair access

Standard Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | In-room safe, free WiFi, wheelchair access

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | In-room safe, free WiFi, wheelchair access

Premium Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Master)

Suite, 1 Bedroom (Master) | In-room safe, free WiFi, wheelchair access

Suite, 1 Bedroom (Master)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

In-room safe, free WiFi, wheelchair access

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

In-room safe, free WiFi, wheelchair access

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Hotel Hacienda Inn Aeropuerto

3-star Mérida hotel with rooftop terrace
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and a business center. Housekeeping is not available.
Hotel Hacienda Inn Aeropuerto offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary toiletries. 43-inch LCD televisions come with cable channels.

Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool.
Hotel Hacienda Inn Aeropuerto features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and 2 meeting rooms. This Mérida hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Hacienda Inn Aeropuerto is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
RESTAURANTE LA NORIA - This restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 75 for adults and MXN 75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE LA NORIA

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 4 buildings
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 75 for adults and MXN 75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Aeropuerto
Hacienda Aeropuerto Merida
Hotel Hacienda Inn Aeropuerto
Hotel Hacienda Inn Aeropuerto Merida
Hotel Hacienda Inn Aeropuerto Mérida
Hacienda Aeropuerto Mérida
Hacienda Inn Aeropuerto Merida
Hotel Hacienda Inn Aeropuerto Hotel
Hotel Hacienda Inn Aeropuerto Mérida
Hotel Hacienda Inn Aeropuerto Hotel Mérida

Hotel Hacienda Inn Aeropuerto Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty pool and courtyard and pleasant, sunny breakfast area. Convenient to airport and quick taxis available as needed. The "deluxe" rooms toward the back looked much nicer than the older style room we had but it was fine for one night. I think the little Mayan ruin toward the back might even be real! Interesting and friendly place.
Stayed 1 night in Nov 2024

2/10 Terrible

mahesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great once upon a time and then...
My wife and I have stayed here few times and the reason we have come back to this place is because its a very reasonably priced hotel with all the amenities and overall a clean place, until this time...We had so many cockroaches in the room, mold in the ceiling and near the AC, bathroom sink was clogging and the swimming pool was very dirty. Overall very disappointed with this place. The quality of this place has gone down. One thing thats been consistent is the food which has always been very poor quality and they continue to maintain that. Will not be going back here again. The prices have increased since last year and the amenities and quality have gone down.
Stayed 3 nights in Nov 2024

8/10 Good

Steve, Victoria

Liked: Cleanliness, property conditions & facilities
The property was excellent, nice pool, bar and restaurant. Was unable to check in early and they clearly were not booked full.
Stayed 1 night in Nov 2024

8/10 Good

Edgar, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

robert

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tomasz

Stayed 1 night in Oct 2024

10/10 Excellent

Aristide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar expectacular muy buena atencion
Stayed 2 nights in Oct 2024

2/10 Terrible

Rosa

Liked: Staff & service, property conditions & facilities
La cantidad de ranas cantando y brincando por los pasillos fue definitiva mente muy escandaloso. Los pasillos están muy obscuros con muy poca iluminación.
Stayed 1 night in Oct 2024

8/10 Good

Jeanette

Liked: Cleanliness
Very quiet but good location Staff helpful and friendly Room clean but just a little tired could use a paint job AC worked well
Stayed 1 night in Oct 2024

10/10 Excellent

William Ismael Lara

Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Works for me to stay this close to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Marjorie

Stayed 1 night in Sep 2024

4/10 Poor

Luis

Liked: Staff & service
Rooms are damp and smelly
Stayed 1 night in Sep 2024

8/10 Good

RAMON

Liked: Cleanliness, staff & service, amenities
Room had mosquitos, spiders and a bad smell. Water from the sink had a bad smell too. But convenient since is near airport.
Stayed 1 night in Sep 2024

2/10 Terrible

Silvia

Stayed 3 nights in May 2024

10/10 Excellent

EZEQUIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

8/10 Good

Ana

Traveled with family
Good place to rest!!
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the easy access to the airport and the friendly staff and the service.
Stayed 1 night in Aug 2024

4/10 Poor

Loren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was close to the airport in Merida: a good thing. I arrived at noon and was not given a room until three thirty . I asked the desk clerk, if there was any opportunity to have my room made up a bit earlier and I Could see that she resented the question. 1 1/2 hours into waiting for my room I asked her again if there was a possibility to have it made up earlier and I could tell she was irritated. I finally got into the room at 3:30 after waiting in an un air-conditioned area for 3 1/2 hours. I ordered a club sandwich at the hotel restaurant thinking it would be a good choice- and it was horrible. The other menu items may be fine, but I took a picture of the club sandwich to show people back home: it was so so bad. The room itself was comfortable and clean, however I will not be staying at this hotel again because of the treatment I received at the front desk while trying to check in a little bit early.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival the bell boy was helpful and respectful which unfortunately is where the pleasant experience ended. The room we were given was not at all like the one pictured when booked, they left the window open and we were eaten by mosquitos in the night. The food from the restaurant was disgusting and overpriced for the quality. I asked for a couple extra water bottles at the front desk around midnight and the staff said no. They directed me to a nearby corner store to make any of the purchases I needed which at midnight isn’t the safest. Staff couldn’t have cared less to help and we felt ignored and neglected. Would NOT recommend staying here.
Stayed 1 night in Aug 2024

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Kathleen

Traveled with partner
Very nice staff,clean, not much to do around the hotel but ww stayed there to be near airport for our last day
Stayed 2 nights in Jul 2024