An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Hotel HO Merida offers 37 accommodations with safes. 45-inch flat-screen televisions come with cable channels. Bathrooms include showers.
This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Hotel HO Merida features an outdoor pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel HO Merida is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Limited onsite parking (max 1 space per unit)
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
45-inch flat-screen TV with cable channels
More
Desk
Free local calls
Heated floor
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 270 for adults and MXN 80 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel HO
Hotel HO Merida Hotel
Hotel HO Merida Mérida
Hotel HO Merida Hotel Mérida
Hotel HO Merida Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Although property was very central to the heart of meridian- minimal hot water. Water pressure vey poor- couldn’t wash my hair for fear of not being able to rinse it. No hand or wash cloths- just two towels. Place was ok for a night or two but definitely no frills
Raffaele
Stayed 2 nights in Feb 2025
2/10 Terrible
Mark
Traveled with partner
Feb 3, 2025
Disliked: Amenities
Worse hotel of our 28 day trip. The property does not look like its picture. It's a bit grim and it's cold unwelcoming front desk staff never looked up to greet you or check on your welfare. They in no way matched the helpful kind cleaning and breakfast staff. Our initial room was like a cave, infested with mosquitoes, and they moved us to another more 'modern' room adjacent to a room undergoing construction work and that looked out on the parking lot. The day before our departure we asked the front desk to reserve a taxi for an early-morning trip to the train station. The morning person knew nothing about the reservation and we spent some worried time wondering if our 5:30 am taxi would come. Find a better place that actually cares about its guests. Seriously.
Mark
Stayed 7 nights in Jan 2025
8/10 Good
Verified traveler
Jan 25, 2025
Liked: Cleanliness, staff & service
The staff was friendly and Patricio on the front desk was amazing. Any problem we had he made sure it was resolved quickly and properly. Breakfast was a limited selection but was made to order and adequate.
Excellent location and pool was fun. But front desk staff was not super friendly. Also no towels in one of our 2 rooms & had to ask and wait. 1 room in back was quiet but 1 was loud due to front road noise. Beds were hard & showers were cold in both rooms. No comfort ammenities like hand towels or extra towels, extra blankets, tissue, iron, fridge or coffee maker. Toilets needed 10 minutes between flushes to refill. Probably would not stay here again. 😞
If you want to experience real Mexico this is a great place. GREAT location. 1-1/2 blocks from the grand plaza. Charming old school center patio hotel, 24 hour desk,small pool but cool for a dip,breakfast on the patio included in our stay. Staff vey helpful and clean place. Awesome value. Lots of Mexican tourists there. We loved it!