Hotel HO Merida

3.5 star property

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Photo gallery for Hotel HO Merida

45-inch flat-screen TV with cable channels, heated floors
Reception
45-inch flat-screen TV with cable channels, heated floors
Terrace/patio
Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
calle 62 #515 entre 65 y 67 col. Centro, Mérida, Yuc., 97121
  • US Visa Applicant Service Center
    ‪2 min walk‬
  • Plaza Grande
    ‪9 min walk‬
  • Mérida Cathedral
    ‪10 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪8 min drive‬

Room options

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 4
  • 2 Double Beds

Elite Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel HO Merida

3.5-star hotel in Mérida Centro
An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Hotel HO Merida offers 37 accommodations with safes. 45-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Hotel HO Merida features an outdoor pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel HO Merida is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Desk
  • Free local calls
  • Heated floor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 for adults and MXN 80 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel HO
Hotel HO Merida Hotel
Hotel HO Merida Mérida
Hotel HO Merida Hotel Mérida

Hotel HO Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 244 reviews
Rating 8 - Good. 63 out of 244 reviews
Rating 6 - Okay. 34 out of 244 reviews
Rating 4 - Poor. 21 out of 244 reviews
Rating 2 - Terrible. 19 out of 244 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Raffaele

Traveled with partner
Disliked: Amenities, property conditions & facilities
Although property was very central to the heart of meridian- minimal hot water. Water pressure vey poor- couldn’t wash my hair for fear of not being able to rinse it. No hand or wash cloths- just two towels. Place was ok for a night or two but definitely no frills
Stayed 2 nights in Feb 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Amenities
Worse hotel of our 28 day trip. The property does not look like its picture. It's a bit grim and it's cold unwelcoming front desk staff never looked up to greet you or check on your welfare. They in no way matched the helpful kind cleaning and breakfast staff. Our initial room was like a cave, infested with mosquitoes, and they moved us to another more 'modern' room adjacent to a room undergoing construction work and that looked out on the parking lot. The day before our departure we asked the front desk to reserve a taxi for an early-morning trip to the train station. The morning person knew nothing about the reservation and we spent some worried time wondering if our 5:30 am taxi would come. Find a better place that actually cares about its guests. Seriously.
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff was friendly and Patricio on the front desk was amazing. Any problem we had he made sure it was resolved quickly and properly. Breakfast was a limited selection but was made to order and adequate.
Stayed 3 nights in Jan 2025

10/10 Excellent

Reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price and location

Great place near everything
Stayed 2 nights in Jan 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and pool was fun. But front desk staff was not super friendly. Also no towels in one of our 2 rooms & had to ask and wait. 1 room in back was quiet but 1 was loud due to front road noise. Beds were hard & showers were cold in both rooms. No comfort ammenities like hand towels or extra towels, extra blankets, tissue, iron, fridge or coffee maker. Toilets needed 10 minutes between flushes to refill. Probably would not stay here again. 😞
Stayed 2 nights in Dec 2024

6/10 Okay

Silverio

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Dec 2024

4/10 Poor

Linda A Diaz

Traveled with partner
Water pressure problems, too many flies, no hand towels, not really a restaurant,etc etc
Stayed 6 nights in Dec 2024

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mérida is beautiful, and this hotel it’s in the right location walk about distance to the main plaza! And all of it surroundings. Wonderful staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Joel Moreno

Liked: Property conditions & facilities
Excelent place!
Stayed 3 nights in Jun 2024

8/10 Good

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
good for what you pay
Stayed 3 nights in Aug 2024

8/10 Good

Arturo

Stayed 6 nights in Jul 2024

10/10 Excellent

Héctor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and excellent location. The only issue was the shower head that didn't let enough water through but everything else was perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Stayed 9 nights in Jun 2024

10/10 Excellent

Celina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location it was in downtown Merida and there were many places to go.
Stayed 4 nights in Jun 2024

8/10 Good

Beftu

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen could be better
Stayed 2 nights in May 2024

4/10 Poor

Corinne

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Given double bed instead of king also no balcony

Stayed 1 night in May 2024

10/10 Excellent

Rogelio, Palos Hills

Stayed 4 nights in May 2024

10/10 Excellent

Ana Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Very clean and quiet.
Stayed 8 nights in May 2024

8/10 Good

Damaria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our fist night we where moved to Hotel México because the ac was not working in our room, Hotel México is clean it is also in downtown.
Stayed 4 nights in May 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The courtyard and the young man late at night when I checked in were the positives. Many mosquitoesin the room when I arrived were a major issue
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic old school charming Hotel

If you want to experience real Mexico this is a great place. GREAT location. 1-1/2 blocks from the grand plaza. Charming old school center patio hotel, 24 hour desk,small pool but cool for a dip,breakfast on the patio included in our stay. Staff vey helpful and clean place. Awesome value. Lots of Mexican tourists there. We loved it!
Stayed 7 nights in Apr 2024

4/10 Poor

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself had construction going through the middle of the night at the time of my stay.
Stayed 3 nights in Mar 2024

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small property. Very Convenient and walkable to city center. Staff was friendly and rooms were clean.
Stayed 7 nights in Mar 2024

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024