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Hotel Embajadores

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Embajadores

BBQ/picnic area
Blackout drapes, free WiFi, wheelchair access
Reception
Blackout drapes, free WiFi, wheelchair access
Outdoor pool

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle 61, 534, Mérida, YUC, 97000
  • Municipal Palace of Merida
    6 min walk
  • Manifesto
    3 min walk
  • Terminal de ADO
    8 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    13 min drive

Room options

View all photos for Superior Room

Blackout drapes, free WiFi, wheelchair access

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Blackout drapes, free WiFi, wheelchair access

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, free WiFi, wheelchair access

Standard Double Room

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Blackout drapes, free WiFi, wheelchair access

Superior Double Room

  • 258 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Hotel Ambassador Merida

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (1005)
The price is $51
per night
$59 total
includes taxes & fees
Jan 11 - Jan 12
Hotel Ambassador Merida

About this property

Hotel Embajadores

Hotel in Mérida Centro
An outdoor pool, a conference center, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Embajadores offers 51 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 21-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Hotel Embajadores features an outdoor pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts hotel also offers a picnic area, room service (during limited hours), and RV/bus/truck parking. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Embajadores is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
El Zaguan - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children

Restaurants on site

  • El Zaguan

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Embajadores Merida
Hotel Embajadores
Hotel Embajadores Merida
Hotel Embajadores Mérida
Embajadores Mérida
Hotel Embajadores Hotel
Hotel Embajadores Mérida
Hotel Embajadores Hotel Mérida

Hotel Embajadores Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 96 out of 362 reviews" "
Rating 8 - Good. 122 out of 362 reviews" "
Rating 6 - Okay. 62 out of 362 reviews" "
Rating 4 - Poor. 41 out of 362 reviews" "
Rating 2 - Terrible. 41 out of 362 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Parking sucks bad ac bad receptionist old towels
Stayed 1 night in May 2024

10/10 Excellent

MARIA

Stayed 7 nights in May 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly
Stayed 5 nights in Feb 2024

8/10 Good

Yoshio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 4 nights in Jul 2023

8/10 Good

carlos

Stayed 1 night in Jun 2023

4/10 Poor

Javier

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Demanded bribe / hidden fee
The hotel lacks a good conduct of hospitality and service. The problems started with check in. The front desk attendant would not admit us at check in time. Her reasoning was that the 2 double bed room was booked under my name and not for a second adult. The hotel rules clearly state “Base rate is for 2 guests”. The attendant demanded an extra charge or a bribe to allow both of us to use the 2 double beds. I contacted hotels.com and they made several unsuccessful attempts in several hours to contact the property. I was left without the room I paid for because the hotel would not honor the written rules of their own agreement. Do not book. Hotel Embajadores does not make their guests feel welcome.
Stayed 2 nights in Mar 2023

2/10 Terrible

Chris

Disliked: Amenities, property conditions & facilities
This hotel is not as represented by the pictures on Expedia. All of the equipment in the gym was nonfunctional, some in pieces on the floor. The curtains in my room had hiles in them, and we're falling off the rods. The elevator did not work for my entire stay, and staff informed me that it had not worked for a long time. Some of the room numbers on the doors we're falling off. The walls in my room had foot prints on them. This hotel needs to be demolished or complete gutted.
Stayed 4 nights in Jan 2023

8/10 Good

francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few blocks from all. Great location. Pleasant stay. We spent the day at Progreso Beach and came back to sleep at this property.

8/10 Good

Lucrecia

Liked: Amenities
Disliked: Cleanliness, staff & service
Extremely dirty, no solution from the front desk. Some maintenance problems in rooms (leaks, paint) Loud karaoke next door until midnight. Convenient location. I would not stay there again even if the price is good.
Stayed 2 nights in Aug 2022

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Fine
It was clean. The A/C worked great. Our phone never worked the whole time we were there, though we kept asking for the change. Still- it was clean and cool And inexpensive . Would stay again.
Stayed 1 night in May 2022

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible experience. hotel looked very old and no maintenance. No keys for the rooms!! yoy had to ask front desk to open your room for you. And not friendly at all. never come back.
Stayed 1 night in Apr 2022

4/10 Poor

ROBERTO

Traveled with group
Liked: Cleanliness, staff & service
No hot water the elevator broken and door key no work
Stayed 1 night in Apr 2022

10/10 Excellent

Patricia Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, personnel is friendly and helpful.
Stayed 2 nights in Mar 2022

2/10 Terrible

Kathleen

Stayed 3 nights in Mar 2022

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to center
Stayed 2 nights in Feb 2022

8/10 Good

Mayke

Liked: Cleanliness, amenities
The price is very afforadble for a three star hotel, it's an open concept modern building, the rooms are large, no windows to open but a glass wall. It is atatched toa cute restaurant very well priced, whcih makes it more convenient. It nees more delicate TLC and care as my bathroom had a leak and a sewage smell. Mainly nationals stay in there, in and out, so wear and tear is evident. The front desk girls are basic, and offer no real customer service but a transactional interaction. Your key is here ...and bye....
Stayed 6 nights in Feb 2022

10/10 Excellent

phu tuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all
All good. 3 blocks to main square Pool had care every day. Next door bar loud at evening until 9 pm ?? Real satisfied staying
Stayed 2 nights in Jan 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and the pool. The night staff at the reception desk spoke English exceptionally well. My one complaint was the number of mosquitoes in my hotel room. I think this was due to housekeeping keeping my door open each day when they cleaned.
Stayed 7 nights in Jan 2022

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Awesome
Stayed 3 nights in Jan 2022

8/10 Good

Adam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good WiFi. Decent nearby restaurant.
Stayed 3 nights in Jan 2022

10/10 Excellent

Takahiro

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was good value to stay.
Stayed 2 nights in Dec 2021

4/10 Poor

Daniela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service
We had a problem with the door not closing properly and they moved us from the first floor to the second floor at the very end of it, the room practically hidden and it didn't have a doorknob like the others (a regular key one, not electronic like the others). They clearly had other rooms available, either on the first or the second (but not so hidden away), but they chose to give us the room hiding at the end of the corridor.
Stayed 5 nights in Oct 2021

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
En Road trip pendant 3semaines au Mexique, malheureusement cet hôtel est le pire... Pour faire court : Pas d'eau chaude, pas de WiFi et pas de petit déjeuner Pour la longue histoire : Je suis arrivé dans une chambre sans clim, j'ai du réclamer la télécommande... On m'a donc changer de chambre après 5mon à faire mine de chercher celle ci.. Lorsque j'ai demandé où était le petit déjeuner, on m'a simplement répondu qu'il n'y en avait pas.. Hors j'ai payé un supplément sur expédia pour l'avoir. On a finalement accepté et on m'a demandé de venir le lendemain matin à 8h le chercher. J'y vais. ..on me dit qu'il arrive dans 40min,jattends 50min puis je retourne à la réception pour qu'on me dise que je vais finalement prendre le petit déjeuner dans un hôtel à côté. Bref.... Je ne recommande pas du tout.
Stayed 1 night in Apr 2021