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Hotel Del Gobernador

3.5 star property

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Photo gallery for Hotel Del Gobernador

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Deluxe Villa, 1 King Bed, Pool Access, Poolside | 1 bedroom, premium bedding, down comforters, in-room safe
Interior
Front of property - evening/night
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
Calle 59 No. 535 por 66, Col Centro, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪5 min walk‬
  • Parque Santa Lucía
    ‪6 min walk‬
  • U.S. Consulate Merida
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 2 Queen Beds

  • 183 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed, Pool Access, Poolside

Deluxe Villa, 1 King Bed, Pool Access, Poolside | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Villa, 1 King Bed, Pool Access, Poolside

  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Del Gobernador

3.5-star hotel in Mérida Centro
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Del Gobernador offers 92 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in February 2019.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hotel Del Gobernador provides an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This Colonial hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in February 2019.

Hotel Del Gobernador is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Hotel Del Gobernador has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; MXN 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1991
  • Colonial architecture
  • Mosquito nets
  • Renovated entire property - February 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Del Gobernador
Del Gobernador Merida
Gobernador Hotel
Hotel Del Gobernador
Hotel Del Gobernador Merida
Hotel Gobernador Mérida
Del Gobernador Hotel Merida
Hotel Gobernador Merida
Gobernador Merida
Gobernador Mérida
Hotel Del Gobernador Hotel
Hotel Del Gobernador Mérida
Hotel Del Gobernador Hotel Mérida

Hotel Del Gobernador Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 374 out of 970 reviews
Rating 8 - Good. 414 out of 970 reviews
Rating 6 - Okay. 131 out of 970 reviews
Rating 4 - Poor. 33 out of 970 reviews
Rating 2 - Terrible. 18 out of 970 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
We liked being able to store our luggage prior to check in. Friendly staff. Clean rooms and hotel.
Stayed 1 night in Mar 2025

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Near everything. Nice pool and restaurant.
Stayed 3 nights in Mar 2025

2/10 Terrible

Delia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I was searching for the hotels in Merida they showed a beautiful building big and nice but is not that one the hotel is rating 8.2 is nothing compare with another hotels I went in my previous trips. This don’t not have elevator, the beds is pretty bad not comfortable the shower never I couldn’t control the temperature was coming very hot or cold. I don’t not recommend this property l.
Stayed 2 nights in Feb 2025

8/10 Good

Gloria

Stayed 6 nights in Jan 2025

4/10 Poor

Antonio

Stayed 4 nights in Jan 2025

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central Merida. Close to shops and restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We were a group of 9 If there was a 10 star option I would have confidently choose it. From our arrival to check out, the experience was unforgettable. Staff was so amazing! They are attentive and go out of their way to help. Thank you!
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Elevator
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was lovely. Close to delicious restaurants, shopping and more. Would highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher, San Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to stay. This hotel is tucked in Parque de los Hidalgo which is so convenient. The hotel is well preserved and filled with beautiful artwork. The service was great, the front desk staff was prompt. We requested a cab and they made the arrangements as requested. The room is perfect for a nite with all the amenities a/c, TV and toiletries. There is a pool on the third floor. I didn’t go in the water, I did a temp check with my toe, it felt great. I would totally stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Judy

Liked: Cleanliness
Disliked: Property conditions & facilities
The room needed a bit of maintenance. The bed was very hard.
Stayed 2 nights in Jul 2024

6/10 Okay

Octavio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Terrible

Terrible experience with bathroom, towels very old and very limited… For me is 1• Would not recommend
Stayed 7 nights in Jun 2024

10/10 Excellent

Minerva

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Could be much better!

Could be much better. Needs an elevator. Parking lot is not manned full-time which is a hassle to get in and out of. Lack of electrical outlets in rooms is a major inconvenience - we had to purchase an extension cord to get my CPAP to reach the other side of the room! Room smelled like a sewer when we arrived.
Stayed 8 nights in Apr 2024

8/10 Good

Terry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

It’s nice

Hotel was nice, clean, and comfortable overall. The check in speed and front desk left a lot to be desired.
Stayed 1 night in Mar 2024

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location is great, rooms need little upgrade.
Stayed 8 nights in Feb 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff! Very convenient location.
Stayed 6 nights in Jan 2024

10/10 Excellent

Karen Isabel

Stayed 3 nights in Jan 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 6 nights in Nov 2023

10/10 Excellent

Magda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was very courteous and went out of their way to help us with everything. Hotel was very clean. it is a little dated, but has a lot of charm.
Stayed 7 nights in Aug 2023

10/10 Excellent

Dora

Stayed 1 night in Jun 2023

6/10 Okay

ANNA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is clean and staff were exceptionally friendly and helpful; however, the pool was shut down during my entire stay. They host wedding receptions and they last until about 1:30am. It’s a small hotel so the noise from the receptions echo loudly to the entire building which makes it unfair to the rest of the hotel guests.
Stayed 5 nights in May 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service
Great place to stay it is in downtown. What makes it convenient this is the second time I stay there maybe one thing they could work on is put in a mini fridge, but other than that great place!!!
Stayed 5 nights in Mar 2023

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet. Just wished our room had a window.

6/10 Okay

Daniel

Stayed 3 nights in Nov 2022