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Hampton Inn by Hilton Merida

3.5 star property

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Photo gallery for Hampton Inn by Hilton Merida

Room, 1 Queen Bed with Sofa bed, Refrigerator | Premium bedding, in-room safe, desk, blackout drapes
King Suite, Room | Premium bedding, in-room safe, desk, blackout drapes
Reception
Reception
King Suite, Room | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle 20-A #288, x 5-a, Colonia Xcumpich, Mérida, YUC, 97204
  • Yucatán Siglo XXI Convention Center
    ‪5 min walk‬
  • Plaza Galerias Mall
    ‪6 min walk‬
  • Great Museum of the Maya World
    ‪11 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Refrigerator

  • 347 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 1 Queen Studio With Mini Refrigerator

1 Queen Studio With Mini Refrigerator | Premium bedding, in-room safe, desk, blackout drapes

1 Queen Studio With Mini Refrigerator

  • 274 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room

Room | Premium bedding, in-room safe, desk, blackout drapes

Room

  • 274 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Suite, Room

King Suite, Room | Premium bedding, in-room safe, desk, blackout drapes

King Suite, Room

  • 583 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Room, 1 Queen Bed, Accessible (Roll In Shower) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • 309 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Refrigerator

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Refrigerator

  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Mérida by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Free WiFi
4.5 out of 5, Wonderful, (782)
The price is $75
per night
$91 total
includes taxes & fees
Mar 4 - Mar 5
Holiday Inn Express Mérida by IHG

About this property

Hampton Inn by Hilton Merida

3.5-star hotel in Xcumpich
This hotel features a restaurant, a fitness center, and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Hampton Inn by Hilton Merida offers 130 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. A complimentary area shuttle within 7.00 km is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hampton Inn by Hilton Merida has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10 AM.
Hampton Inn by Hilton Merida has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 km
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 544.50 per accommodation, per night, plus a deposit of MXN 5000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 544.50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Merida Yucatan Mexico Hotel
Hampton Inn Hilton Yucatan Mexico Hotel
Hampton Inn by Hilton Merida Hotel
Hampton Inn by Hilton Merida Mérida
Hampton Inn by Hilton Merida Hotel Mérida
Hampton Inn by Hilton Merida Yucatan Mexico

Hampton Inn by Hilton Merida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond Kim

Stayed 1 night in Oct 2024

6/10 Okay

Yvonne

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Sandeep

Business traveler
Disliked: Property conditions & facilities, room comfort
Not so good.
Stayed 1 night in Aug 2024

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Front Desk Service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacob

Clean and good service
Stayed 1 night in Jul 2024

4/10 Poor

felipe

Traveled with family
The ground floor was noisy like a bowling alley and the breakfast was terrible, sometimes chaotic and with a single adult employee taking care of everything
Stayed 3 nights in Jul 2024

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is located near shopping malls and departments stores in a nice area with plenty of streets and avenues to get to the property. The staff can be more helpful and proactive, even if you don't need anything. The breakfast time window was long enough, though the number of guests eating at the same time gets the tables dirty and there's shortage of cutlery, dishes and even food, which they refill after a few minutes of waiting.
Stayed 3 nights in Jul 2024

6/10 Okay

Wenrong

Stayed 1 night in Jul 2024

8/10 Good

wedige

Liked: Property conditions & facilities
There isn't much to say.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 5 nights in Jul 2024

2/10 Terrible

Jorge

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I reserved for my family of 4 and when I checked in they gave me a room only one bed and one sofa. It was a fraud they did to me. So, uncomfortable the whole night.
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE SILVA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff , is what makes this place a great stay.
Stayed 7 nights in Jul 2024

10/10 Excellent

Angelica

Stayed 1 night in Jul 2024

10/10 Excellent

Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Quiet and very friendly staff.
Stayed 6 nights in Jul 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

JOSE RAUL SILVA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Yolanda, Yakima

Traveled with family
Disliked: Staff & service
The reception staff need training in customer service and how to offer flexibility to travelers for check in and check out as my family often chooses this hotel for its family friendly environment.
Stayed 1 night in Jul 2024

8/10 Good

wedige

Stayed 2 nights in Jun 2024

8/10 Good

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 6 nights in Jun 2024

10/10 Excellent

Efrain Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service and clean
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Stayed 7 nights in Jun 2024

10/10 Excellent

Marco Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Howard, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024