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Hacienda Santa Rosa de Lima

4.0 star property

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Photo gallery for Hacienda Santa Rosa de Lima

Front of property - evening/night
Terrace/patio
Point of interest
Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service
  • Parking included
  • Breakfast available

Explore the area

Map
Carretera Mérida Campeche, Desviación Maxcanú, Santa Rosa, YUC, 97800
  • Oxkintok
    ‪21 min drive‬
  • Calcehtok Caves
    ‪23 min drive‬
  • Celestún Beach
    ‪63 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Private pool

Deluxe Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Villa, 1 Bedroom (Maya)

Villa, 1 Bedroom (Maya) | Premium bedding, minibar, in-room safe, individually decorated

Villa, 1 Bedroom (Maya)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Terrace/patio

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

About this property

Hacienda Santa Rosa de Lima

4-star Santa Rosa hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services.
Hacienda Santa Rosa de Lima offers 11 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Santa Rosa hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Santa Rosa has 1 treatment room. Services include massages. The spa is open daily.
Hacienda Santa Rosa de Lima features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This historic hotel also offers spa services, a library, and a terrace. Onsite uncovered self parking and uncovered valet parking are complimentary.

Hacienda Santa Rosa de Lima is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Onsite venue - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual alarms in hallways

More

  • Banquet hall
  • Built in 1840
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 per person
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hacienda Santa Rosa
Santa Rosa Hacienda
Hacienda Santa Rosa
Hacienda Santa Rosa de Lima Hotel
Hacienda Santa Rosa de Lima Santa Rosa
Hacienda Santa Rosa de Lima Hotel Santa Rosa
Hacienda Santa Rosa A Luxury Collection Hotel Santa Rosa

Hacienda Santa Rosa de Lima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 86 reviews
Rating 8 - Good. 13 out of 86 reviews
Rating 6 - Okay. 3 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Property conditions & facilities
A tropical oasis among dry forests.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hacienda, kind people, very peaceful. Expedia did not mess up our reservation
Stayed 7 nights in Jan 2024

10/10 Excellent

rocio

Stayed 1 night in Oct 2023

10/10 Excellent

Rolf

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, relaxing excellent food, attentive staff. Just great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

rocio

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best service ever ! The staff make any stay unforgettable.
Stayed 1 night in Sep 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic place with lots of history!
Stayed 2 nights in Mar 2023

10/10 Excellent

Manju

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, food great, beautiful grounds and rooms large and comfortable - everything you’re looking for!
Stayed 1 night in Jan 2023

10/10 Excellent

Erick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect of a luxurious Hacienda in Yucatán. Perfect, and sitting close to Celestún, Oxkintok, Uxmal, Merida and Campeche

8/10 Good

alejandro

Traveled with family
Liked: Cleanliness, staff & service
Na

10/10 Excellent

Juan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rustic elegance that transports you back to colonial times. For me, it was a journey to the past, when I used to visit my grandparents at “La finca”. Large rooms and spacious bathrooms. Bath amenities were extraordinary, made with local honey. Smooth and fragrant. Food was excellent, but service was outstanding. Helpful and always ready to assist you in any way. We used it as a base to visit the many archaeological sites and Celestún, all within an hour drive.

10/10 Excellent

Lori, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Santa Rosa will forever live in my memory as one of the most magical places I've stayed. Despite being managed by a hotel chain, it hasn't lost its patina and authenticity. It is more beautiful in person than in the pictures. I loved our tranquil room with sky-high ceilings, lovely tile work, and a view of a garden outside our window. Because there are only a few guest rooms, the staff spoiled us with attention and kindness--I've never been treated so well before. We were delighted with the vegan dinner and breakfast they made especially for our anniversary. We loved the sound of the birds on the property and walking down Santa Rosa's tiny main street to admire the colorful buildings and say hello to the neighbors. The main swimming pool (there are two!) is fantastic. Everything about this stay was perfect--except having to say goodbye. I will dream of this place forever.
Stayed 1 night in Jun 2022

10/10 Excellent

Fabian

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This property is in a remote area about 1 hour from Merida and 1.5 hours from Campeche. The property is beautifully maintained and has been renovated so it retains its rural and historic charm. The service and food are fantastic. Its a wonderful option if you enjoy the peace and quiet of the Mexican countryside.
Stayed 3 nights in Jan 2022

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, with spacious and brilliantly decorated rooms and open spaces. Staff is awesome, helpful and very polite. They go far and beyond to make you happy.
Stayed 1 night in Jan 2022

10/10 Excellent

Bettina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, personalized. And the food was excellent. Really, our stay was unique.
Stayed 7 nights in Dec 2021

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing
Very peaceful and relaxing, the staff was happy to accommodate to our desires and make our stay enjoyable, like placing a table in the gardens or dinning options not in the menu. At the end of your stay you don't want to leave.
Stayed 1 night in Mar 2021

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bert friendly staff great place , near Uxmal and Celestum uf you have a car
Stayed 2 nights in Aug 2018

8/10 Good

tim, florida

Liked: Cleanliness, staff & service, room comfort
We had the Mayan casa which was very nice. However, the room had a bug infestation problem and every morning the floor was covered with dead bugs. We really did need the bug net over the bed. It was shocking and the hotel apologized and offered us different accommodations but hey, it's the jungle. I would add that arriving at the hotel takes you through a profoundly poor village. In fact, the hotel is surrounded by poverty even though the property is outstanding. This hotel is in a remote part of the Yucatan and a great find if you were already planning to be in the area.
Stayed 2 nights in Jul 2018

2/10 Terrible

jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive Disaster
The misleading Hotels.com posting gave no hint that Hacienda Santa Rosa is in the middle of nowhere, at the end of a very long drive down dirt roads. We had booked two very expensive rooms, but were shown to one room, which smelled bad. When we realized that, because of a bad smell, we couldn’t sleep there, and that we were not comfortable in that isolated location, we called Hotels.com to explain that we could not stay there, and were leaving. In the event, we found a comfortable, friendly place in Merida where we happily parked ourselves for the four nights in question. The cost of the Hacienda Santa Rosa booking was non-refundable in spite of the smell and in spite of being shown to one room and having booked two, on the ludicrous grounds that the $2,400.00 for four nights was some kind of deal.

10/10 Excellent

Rofolfoque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful and more
This is a small hacienda with only 12 rooms close to a very small town in the middle of the Mayan jungle. Very well maintained, large and comfortable rooms, magnificent , friendly and professional staff. Time to relax, enjoy nature, eat well, sleep like a king and learn something about Mexican history and cuture.
Stayed 2 nights in Mar 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
One of the nicest and most memorable experiences we've ever had at a hotel. The hacienda is gorgeous, the rooms are huge, quiet, and comfortable, the service is warm and attentive, and the grounds are amazing (especially the huge botanical garden). It was so relaxing we wanted to stay forever. We loved the intimacy of the property (there are only 11 rooms) and the lost-in-time quality (even though it has every modern amenity). The only two negative points I'd mention is that the pool is very cold and the wine pours are on the skimpy side.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hacienda
The staff could not have been more heady at the hacienda Santa Rosa. Beautiful large rooms and delicious homemade cooking. I was very happy there for two nights.

8/10 Good

Felipe, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
Aamzing facilities, not up to 5 stars
The old Hacienda is all you see in the pics and more. Food is not up to par and location is a bit far from everywhere (although that is probably true of most Haciendas in that region)

10/10 Excellent

Freddy, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem worth the ride
A pure gem with very nice people in a fantastic environment.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lady on the front desk was trying to sell her own stuff and bit annoying, but Edgar and other male waiters were outstanding - they created a really warm, romantic environment.