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Hacienda San Jose Cholul

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda San Jose Cholul

Body treatments, facials, massage/treatment rooms
Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Garden
Property entrance

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Spa
  • Breakfast available
  • Pet friendly

Explore the area

Map
Km 30 Carretera Tixkokob-tekanto, Cacalchén, YUC, 97800
  • Plaza Altabrisa
    47 min drive
  • Paseo de Montejo
    49 min drive
  • Cenotes Cuzama
    50 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    63 min drive

Room options

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom (Maya)

Villa, 1 Bedroom (Maya) | Premium bedding, minibar, in-room safe, individually decorated

Villa, 1 Bedroom (Maya)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

About this property

Hacienda San Jose Cholul

4-star Cacalchén resort with restaurant
Along with an outdoor pool, this smoke-free resort has a restaurant and a bar/lounge. Other amenities include a spa tub, WiFi in public areas, and massage/treatment rooms.
Hacienda San Jose Cholul offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
Hacienda San Jose Cholul features an outdoor pool and a spa tub. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This historic resort also offers spa services, a library, and a terrace.

Hacienda San Jose Cholul is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Hacienda San Jose - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to noon for a fee: MXN 900 to 1,800 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hacienda San Jose

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • No elevator (single-level property)
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Welcoming dogs and cats only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 601.96 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 900 to 1800 per person
  • Pet fee: MXN 1000 per pet, per stay
  • Rollaway bed fee: MXN 601.96 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hacienda San Jose
Hacienda San Jose
Hacienda Jose Cholul Cacalchen
Hacienda San Jose Cholul Resort
Hacienda San Jose Cholul Cacalchén
Hacienda San Jose Cholul Resort Cacalchén
Hacienda San Jose A Luxury Collection Hotel San Jose

Hacienda San Jose Cholul Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 72 out of 86 reviews" "
Rating 8 - Good. 11 out of 86 reviews" "
Rating 6 - Okay. 1 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!!!
Excellent hotel and installations. Great for couples. If you plan to make some visits around the place, you will need your own transportation. It's far from everywhere
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rustic and relaxing getaway. Staff was very helpful and friendly. Loved the meals.
Stayed 1 night in Mar 2022

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for R&R!
Stayed 4 nights in Mar 2022

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience.
Stayed 1 night in Jan 2022

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lies
The staff and food first night amazing second night was awful!!!!! The pictures are edited beyong belief
Stayed 2 nights in Jan 2022

2/10 Terrible

Guillermo

Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful stay in nature
Peaceful place in the nature, singing birds and giant trees were amazing. Food was excellent and the rooms are very authentic. Spa could be less expensive though.
Stayed 2 nights in Oct 2021

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hacienda!
We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my favorite! The staff is amazingly friendly, food was delicious, the nature tour was great, grounds are beautiful, and the room was very comfortable. I wish we had stayed longer. We were there with two adults and our three kids: 12, 2.5, and <1 year old.
Stayed 1 night in Oct 2021

10/10 Excellent

Hugo Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda San José de Chulo is much more than an hotel, it is an ancestral place where nature's elements combine with outstanding people living to makes happy and pleasantly everyone visiting them. Certainly I appreciate Felipe, Miguel, Alberto, Diana and all of the incredibly staff members who made us feel in a paradise.
Stayed 3 nights in Oct 2021

10/10 Excellent

Cecilia

Stayed 1 night in Jul 2021

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Best place to relax and enjoy life
Loved the hacienda, the service was amazing and we all had a fantastic time.
Stayed 2 nights in Jul 2021

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing truly luxurious experience.
The place its self is wonderful, the hacienda is in amazing condition, the gardens, the pool, and the rooms are outstanding. The service is great, is truly a luxury hotel. Location is very convenient, we took 45 mins to reach Merida's airport and within a short 30 mins average drive, you could reach other haciendas, hidden archeological sites and the most beautiful Izamal town.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with exceptional rooms and a hands-off approach to hospitality. It was like I owned a hacienda in the Yucatan. The property itself is given just the right amount of maintenance: no excessive polishing or lighting. Everything is simple and rustic. If you're looking for thrills, this isn't the place for you, but if you like blossom floating in the wind, flowers scattered over every path, wasps and birds playing over the pool, and the highest ceilings I've seen in a hotel, then this is it.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Mireya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored property with lots of character and history with excellent facilities and service. Many thanks to Felipe and all the staff for being so welcoming and offering useful tips to fully enjoy the area.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jordan, Brooklyn, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place! Would highly recommend this if you want a few days of peace and quiet. The staff is great - beyond pleasant and accommodating - so so nice! The spa treatments were great.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las personas de servicio son increíblemente amables
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff was beyond expectations.
Stayed 2 nights in Feb 2019

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Commodore, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel of the Yucatan
Arriving to this hotel itself is like discovering an archeological site, it's rustic charm alone is worth the drive. The staff makes you feel like you belong there, the room itself was magnificent, it felt as though it were my house. As far as I'm concerned best hotel in Mexico.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant
Great Mexican and Yucatan food Super quiet Lot of beautiful birds and we saw a couple od deers

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything was great !! Amazing !!!! .... The place, the rooms , the food , people !

8/10 Good

KH, DC , Denver, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful grounds in isolated location
The grounds were lovely. The highlight was the pool. No complaints there. It was great. The grounds were nice but while there were aspects of the Starwood "Luxury Collection" experience----the front desk staff in the end were inflexible and non-accomodating. It really was a mix. The food service was mixed. The location was isolated ---about 45-1 hr drive to Merida, but for some travelers, that would be a good thing.