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Grand Marina Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Marina Hotel

43-inch LED TV with satellite channels, TV
Terrace/patio
Front of property
Aerial view
Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Kilometro 36 Caretera, Telchac Puerto, YUC, 97407
  • Sayachaltun Ecological Reserve
    5 min drive
  • Pink Salt Flats
    7 min drive
  • Xcambó
    11 min drive

Room options

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Balcony view

Deluxe Villa, 2 Bedrooms

  • Marina view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Villa, 1 King Bed with Sofa bed

Superior Villa, 1 King Bed with Sofa bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Villa, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Villa, 1 King Bed

  • Marina view
  • Sleeps 4
  • 1 King Bed

About this property

Grand Marina Hotel

4-star Telchac Puerto hotel with 2 outdoor pools
At Grand Marina Hotel, you can relax at one of the 2 outdoor swimming pools, play on the beach, or spend the day at a marina.
Grand Marina Hotel offers 6 accommodations with safes and irons/ironing boards. Beds feature premium bedding. 43-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Telchac Puerto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Bring your whole family to Grand Marina Hotel for summer fun including 2 outdoor swimming pools, motor boating, and a playground.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Grand Marina Hotel is a smoke-free property.

Grand Marina Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Fishing
  • Motor boating
  • Personal motorized watercraft
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Marina
  • On the beach
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Lever door handles
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Blender
  • Lobster/crab pot
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per day

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Marina Hotel Telchac Puerto
Grand Marina Telchac Puerto
Hotel Kinuh
Grand Marina Hotel Hotel
Grand Marina Hotel Telchac Puerto
Grand Marina Hotel Hotel Telchac Puerto

Grand Marina Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 2 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We needed 90 minutes between ordering lunch and receiving it. The hot water never work and for a few hours we did not have any water
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

JOSE, EL PASO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, quiet and excellent beach.
Stayed 4 nights in Jun 2023

10/10 Excellent

Claudia, Rio Rancho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, quiet property. A great place to unwind.
Stayed 2 nights in Feb 2023

8/10 Good

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was wonderful. The property was beautiful but some of the villas need upkeep...Mirrors, refrigerator, toilet issues... Beautiful setting...quiet and restful.
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot
The place was beautiful, the staff were really great. Fewer amenities than expected (they have a store where they sell most things). There's no phone in the room, but they will deliver to the room if you have a phone to call the restaurant. The pools are cold. Google maps are very off in this area, and finding the hotel was quite difficult - if you're driving make sure you know how to get there, especially if you're driving at night.
Stayed 7 nights in Jan 2023

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very large for the price! Nice quiet place to stay.
Stayed 2 nights in May 2022

10/10 Excellent

LindaW, Santa Fe NM

Liked: Cleanliness, staff & service
Gorgeous boutique hotel on tranquil beach. Rooms, food and staff of exceptionally high quality. We will return soon.
Stayed 1 night in Mar 2020

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect ! peaceful! and plentiful ! Visit now
So fabulous! Our room was so nice with a beautiful view! It was enormous as well! Great place to stay and stock up on groceries because the kitchen is ideal! It also has a nice pool area and the servers are all so sweet ! Front desk always ready to help! Come visit you won’t forget it!
Stayed 1 night in Feb 2020

10/10 Excellent

Barbara, colorado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were extremely nice. Food was excellent. Beach was very private we were the only ones there. If you like a quiet private place it is perfect!
Stayed 2 nights in Feb 2020

4/10 Poor

Victor, Monterrey

Traveled with family
Liked: Amenities, property conditions & facilities
the place is nice, quiet, is what I expected. ,
Stayed 2 nights in Feb 2020

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing Is needed to be changed is the lock of doors, using metal keys ate the beach is not practical.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very clean. Everyone very polite and courteous. Clean clean clean! Best food anywhere, EVER! Only thing i didn't like, should have 2 coffee pods per guest in room every morning.
Stayed 4 nights in Mar 2019

6/10 Okay

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beatiful room, worst service
Worst service. There easnt any hot water. Maintenance didnt know what to do, we fix it by ourselves. They dont have any transportation service (Taxi) and you are in the middle of knowhere.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new property. Very hard to find.. remote quiet,peaceful. Still in process of building. Needs some small items to be compete.
Stayed 1 night in Mar 2019

10/10 Excellent

Paula, Surprise, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
This is a newer facility which is located next to a Laguna. If you like fishing it is a place for you. If you want to just escape the hustle and bustle it is perfect. Merida is only about an hour away. The staff was amazing. Each day we got free breakfast, anything from their menu. We had 2 patios and hammocks.
Stayed 5 nights in Nov 2017

10/10 Excellent

SYLVIA MARIA

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gore

Liked: Cleanliness, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2024

6/10 Okay

Pamm

Traveled with partner
Liked: Cleanliness
No hacen Limpieza en la habitación, mobiliario descuidado, poco personal, recepción limitada, alejado, no hay buena atención en general.
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo y con excelente vista a la marina y la ciénaga para ver a los flamencos.
Stayed 2 nights in Feb 2024

8/10 Good

Blanca Patricia

Liked: Cleanliness, staff & service, room comfort
Carencias en el hotel
Tengo una observación muy importante. Se menciona tener Club de Playa, pero no hay tal cosa. En mi estancia me transportaron a una playita, con 5 camastros, no hay palapa, sombrilla ni ningún servicio. Realmente eso fue frustante. Esa playa sin ningún mantenimiento. Otro problema fue no tener agua en la habitación una tarde. Tardaron más de una hora en arreglar. La mañana siguiente sin agua caliente. Tuvimos que bañarnos con agua fría. Nada agradable porque el clima estaba muy fresco por un frente frío. Es un hotel hermoso y cómodo. Pero hay estos detalles que incomodan mucho al huésped y te sientes un tanto defraudado.
Stayed 1 night in Jan 2023

4/10 Poor

EDUARDO

Stayed 1 night in Dec 2022

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente con tranquilidad y bella vista hacia la marina y la playa
Stayed 1 night in Feb 2022