Gran Real Yucatan features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Colonial hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.
Gran Real Yucatan has designated areas for smoking.
Gran Real Yucatan offers 71 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
El Emperador - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a children's pool are on site.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at 5:00 AM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. <
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 9
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 48 hours
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
The property is a member of Historic Hotels of the World.