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Fiesta Americana - Merida

4.0 star property

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Photo gallery for Fiesta Americana - Merida

Outdoor pool, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool

Explore the area

Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, YUC, 97000
  • Paseo de Montejo
    ‪3 min walk‬
  • U.S. Consulate Merida
    ‪3 min walk‬
  • Mérida Cathedral
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room 2 Doubles

Minibar, in-room safe, desk, laptop workspace

Superior Room 2 Doubles

8.8 out of 10
Excellent
(38 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 2 Double Beds (Standard)

Minibar, in-room safe, desk, laptop workspace

Business Room, 2 Double Beds (Standard)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Fiesta Club 2 Doubles

Minibar, in-room safe, desk, laptop workspace

Fiesta Club 2 Doubles

8.6 out of 10
Excellent
(7 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club, 1 King

Minibar, in-room safe, desk, laptop workspace

Fiesta Club, 1 King

9.2 out of 10
Wonderful
(16 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Standard)

Minibar, in-room safe, desk, laptop workspace

Business Room, 1 King Bed (Standard)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Americana - Merida

4-star Mérida hotel, connected to a shopping center in Mérida Centro
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Fiesta Americana - Merida offers 350 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Fiesta Americana - Merida features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a hot tub, a sauna, and a terrace. Complimentary self parking and valet parking are available on site, along with a car charging station.

Fiesta Americana - Merida is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Regional Yucateco - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Café Montejo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Stelaris Bar - Onsite bar. Open daily.
Café Kunn - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 490 for adults and MXN 245 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Kunn
  • Café Montejo
  • Regional Yucateco
  • Stelaris Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1573 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 245 for children
  • Pet fee: MXN 1573 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Hotel Merida
Fiesta Americana Merida
Fiesta Americana Merida Hotel
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Fiesta Americana Merida
Fiesta Americana Merida Merida
Fiesta Americana - Merida Hotel
Fiesta Americana - Merida Mérida
Fiesta Americana - Merida Hotel Mérida

Fiesta Americana - Merida Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 790 out of 1065 reviews
Rating 8 - Good. 170 out of 1065 reviews
Rating 6 - Okay. 61 out of 1065 reviews
Rating 4 - Poor. 20 out of 1065 reviews
Rating 2 - Terrible. 24 out of 1065 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is outdated. The bar was boring and they gave the worst, harder, noisy room next to staff storage and ac on top.of us. When we booked directly they upgraded to a suite without extras. This tine we needed to pay a lot more for this.
Stayed 2 nights in Mar 2025

10/10 Excellent

alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with perfect amenities and shopping experience. Rooms are nice and spacious and dining options are great. Hotel is showing its age a bit but the experience is still great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Guadalupe

Stayed 7 nights in Mar 2025

10/10 Excellent

Isidor

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location walking distance to restaurants and parks.
Stayed 4 nights in Mar 2025

2/10 Terrible

Elisa, Laguna Niguel

Disliked: Staff & service, amenities, property conditions & facilities
On 3/14: The waiter at the restaurant was rude at dinner time. The same night, I called the front dest 3 times to request 2 more coffe pods to make coffe the next morning, one extra cup and 3 medioum towels. I called 3 times to request these items aproximatelly at 10:00pm I never received any of them. On my check out, I complained to the manager in turn at the reception area that morning. Instead of apologizing he accused me of having a 4th unauthorized gess in my room. Without proof from the cameras. If so, why didn’t he said something and check the roon the days before?

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

6/10 Okay

Alfonso Arnáez, CDMX

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Urge una renovación de las habitaciones.
Stayed 2 nights in Mar 2025

6/10 Okay

Piotr

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
All the staff was just great, they were super friendly , always ready to help with any request.
Stayed 3 nights in Mar 2025

8/10 Good

Fritzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay with some hiccups

The staff is amazing and are very kind and work hard to meet every request. There were a few points of confusion. Our room was not available upon arrival, so they put us in an upgraded room. The room, however, had a very strong mold smell and the AC struggled to cool the bedroom. We were grateful to move into our actual room the following day, which was much better, though a little bit dated. There was also some confusion around the location of breakfast on Sunday. Otherwise, the executive lounge is a great perk, especially if traveling with children. The pool is also large and never felt too crowded.
Stayed 7 nights in Mar 2025

8/10 Good

Manuel, HOUSTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over all
Stayed 3 nights in Mar 2025

8/10 Good

Antonieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Monique

Traveled with partner
Beautiful Hotel with Great shopping and location. The staff went above and beyond. The rooms were spacious and well kept with beautiful views of the city.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shauna

Perfect
Stayed 1 night in Feb 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this beautiful hotel.!
Stayed 3 nights in Mar 2025

10/10 Excellent

raymond, TOMBALL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge, Coral Gables

Liked: Cleanliness, staff & service, amenities
In general nice experience; however we had Issues with the shower and never was solved, it was clogged.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriela

Stayed 6 nights in Feb 2025

8/10 Good

leslee

Liked: Cleanliness, staff & service, property conditions & facilities
very retty. front desk had checked me into a room, which was NOT what I resered. then rechecked me into another room. I was unclear the entire stay of where dining benefits could be used. They could get more help n these areas. Although friendly and could speak english well, they were clueless as to meeting reservations as not enough information for them apparently
Stayed 4 nights in Feb 2025

10/10 Excellent

Oliver

Stayed 1 night in Feb 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

luis

Stayed 3 nights in Feb 2025

8/10 Good

Leonie, San Salvador

Traveled with partner
Liked: Cleanliness
Well located
Stayed 5 nights in Feb 2025

6/10 Okay

Aaron

Business traveler
Liked: Cleanliness
Average dated property.
Stayed 5 nights in Feb 2025