Eco-Hotel Nueva Altia

2.5 star property

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December 2024

Photo gallery for Eco-Hotel Nueva Altia

Property grounds
Outdoor pool, sun loungers
Property grounds
Exterior
Desk, free WiFi, bed sheets, wheelchair access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Domicilio Conocido, Santa Elena, YUC, 97890
  • Santa Elena Museum
    6 min drive
  • Kabah
    9 min drive
  • Uxmal Archaeological Site
    17 min drive

Room options

Standard Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Eco-Hotel Nueva Altia

Santa Elena B&B with private patios
An outdoor pool, a bar/lounge, and a poolside bar are available at this smoke-free bed & breakfast. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
Eco-Hotel Nueva Altia offers 24 accommodations with complimentary bottled water and complimentary toiletries. Rooms open to furnished patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the bed & breakfast include an outdoor pool.
Guests can unwind with a drink at one of the bed & breakfast's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly bed & breakfast also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Eco-Hotel Nueva Altia is a smoke-free property.

A complimentary full breakfast is served each morning between 8 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 12 buildings
  • 2 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eco-Hotel Nueva Altia B&B Santa Elena
Eco-Hotel Nueva Altia B&B
Eco-Hotel Nueva Altia Santa Elena
Eco-Hotel Nueva Altia
Eco-Hotel Nueva Altia Santa Elena, Mexico - Yucatan
Eco Nueva Altia Santa Elena
Eco-Hotel Nueva Altia Santa Elena
Eco-Hotel Nueva Altia Bed & breakfast
Eco-Hotel Nueva Altia Bed & breakfast Santa Elena

Eco-Hotel Nueva Altia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 52 reviews" "
Rating 8 - Good. 17 out of 52 reviews" "
Rating 6 - Okay. 0 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

sixto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Aracely

Stayed 1 night in Jul 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Nice, quiet, very safe spot to stay while exploring the area. The hammocks were really nice and the breakfast is outstanding. You should stay here.
Stayed 1 night in Apr 2022

8/10 Good

Barna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we had more time
Nice, spacious, comfortable building / room in a well kept, garden-like environment. The hotel “campus” offers plenty of shaded areas to walk, sit and chat around a table. Very relaxing place. I say it without testing the hammock, the chair and the coffee table on the veranda. The breakfast (coffee, tea, juice, fruits, toast & egg omelet) was tasty and well served. The place has no on site restaurant, but the town of Santa Elena is in five minutes away, where one can find several. My only complain is about the shower. There was a sign in the bathroom suggesting that water is precious, so let’s save it. The message is true, water is scarce in that area. But I run the shower for minutes before I realized that the “hot” water only a few degrees warmer than the cold one: my willingness to save water just went down through the drain. Please improve your water heating system. Maybe a bit bigger solar warmer unit would help.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place
A special experience for sure. Clearly an eco-friendly hotel, but not to such an extreme extent that it affects your stay much. A cute place, quite far into the forest. Sheltered and quiet. I had no reception on my phone, but the wifi worked perfectly. Very nice staff. Bring your own towels, because the ones they have don't absorb water and are completely useless.
Stayed 1 night in Feb 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay on the Ruta Puuc!
Great stay on the Ruta Puuc! Everything was very good..The natural surroundings are very peaceful and the breakfast was good. We stayed 2 nights here coming from Merida. I would definitely stay again. We ate at the corner restaurant right by the main square in Santa Elena both nights. There is also a small store closer to the hotel that sells provisions (beer). The hotel is easy to find.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff concerned about our comfort. They gave helpful and accurate information about local sights and local facilities.
Stayed 3 nights in Feb 2019

10/10 Excellent

RickBeil, Victoria, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is awesome. A forested oasis. They're completely off the grid: clean well water which we drank straight out of the tap (yes you read that correctly!). solar power for electricity. Grounds are very nice. Breakfast provided by the owners is excellent. Very close to Uxmal ruins (10 min drive), and the town of Santa Elena (5 minute drive). They also do yoga retreats, have a sweat lodge, and my personal favorite was sleeping in a hammock outside of our door listening to the chorus of frogs. It was amazing. Only thing is no AC (presumably because whole place is solar powered). We were here in blazing heat, and though definitely warm I preferred sleeping outside in the hammock which was great - no bugs either, I slept in shorts only.
Stayed 1 night in Jul 2018

10/10 Excellent

Pepper, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a pleasant surprise, in going back soon.
My first 2 choices of hotel were full so I tried this hotel and am so pleased I did. It’s a beautiful jungle retreat, a bit hidden, without loud billboards promoting itself. Super clean, friendly staff, WiFi , good breakfast. The staff are locals which was great. At this point only breakfast is offered so be aware you have to go out to dinner or bring snacks. No refer in rooms. Having a car is helpful but not absolutely necessary.. I came by Uber and left by city bus. I’m a solo female traveler and had a relaxed safe visit. Uxmal ruins are worth in visit. Oh yes, this hotel Is less expensive than others.. Thank you Umberto for gathering leaves to make a special tea to help me with my asthma symptoms, it really helped.
Stayed 2 nights in Sep 2017

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Hotel was great, friendly staff and easy check in.
Stayed 1 night in Aug 2017

10/10 Excellent

VIAJERAVERSATIL, MIAMI, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL IS DIFERENT, DIRECT CONTACT WITH ECOLOGYH
DIFERENT, BEATIFUL NATURA,IN THE MIDDLE OF THE MONTE. EXCELENT STAFF, EXCELENT BREAKFAST. THE BREAKFAST ROOM IT SO NICE , CURIOUS. THE QUIET AND SILENT ITS GREAT, JUST LISTEIN THE BIRDS, AND SOUNDS THE ANIMALS.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Eco hotel in great location to tour Ruta Puuc
Loved the quiet location. Grounds are lovely. Mayan site in the back is a bonus. Breakfast different each morning and very good. We stayed 4 nights. Good suggestions from Anna on what to see and where to eat dinner.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An evening in paradise
This hotel is like an oasis in the jungle. The cabin-like buildings are beautiful, roomy and surrounded by gorgeous trees, flowers and other plants. The front porch is equipped with a hammock that can also be hung inside the room. A free breakfast was served al fresco and was very good. We didn't have wi-fi inside the room, but it is available at the main reception area. We ate at in Santa Elena at the Pickled Onion, and it was also very good. For those who would like a night in paradise, this is the place.

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and tranquil environment
The staff at Eco-Hotel Nueva Altia is wonderful. We did not have a car with us and one of the staff (Gerry) drove us to Uxmal Archeological site and picked us up. Another gentleman (Umberto) rode his motorcycle into Santa Elena to bring a taxi back for us. So kind and generous with their time. Breakfast was included and excellent. The first morning we had omelettes. The second morning we had traditional yucatan breakfast. Everyone was kind and took excellent care of us. We love the grounds and look forward to going back.

10/10 Excellent

Deborah, Alberta,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Jungle Retreat!
Lovely and quiet place with beautiful grounds and nice small pool. Rooms are wonderful and very clean and well kept up. Architecture is unique! Loved it here. Only short drive to Santa Elena. You would need a vehicle for this place as its a bit off highway.

8/10 Good

Horst, Miami, FL

Nice to relax for a couple nights
I would recommend this hotel for travelers who would like to explore the close area of Uxmal. It´s simple and easy going. The owner is very supporting and motivated to help.

10/10 Excellent

Malcolm, Harbor Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Eco-hotel in natural surroundings
Nice big clean room in natural surroundings. Very quiet. Full hot breakfast. Pleasant staff. A bit difficult to find but we managed.

10/10 Excellent

M, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel
Nice, pretty and well taken care of hotel. We stayed for two nights and found it very calm and relaxing - you only hear birds, crickets and (earlier in the evening) frogs. Hotel staff was particularly friendly. The only issue for us was that the hotel kitchen was only open for breakfast, but there's a restaurant 5 minutes away and staff even offered to go to the city to get us some food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco Hotel Nueva Alria - Santa Elena
Overall, an excellent stay in Eco-Hotel Nueva Altia. Amazingly clean and very well appointed hotel rooms. The owner makes you feel like you;re a part of the family. Highly recommended.

10/10 Excellent

Vincent, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forest and Birdsong
Wonderful place- all you can hear is the birds singing in the forest and the crickets chirping. The staff is courteous and always willing to help. The included breakfast was very nice, it consisted of coffee/tea, some fruit, and an omelet. If you are vegetarian, they will make vegetarian food, as we learned.

4/10 Poor

Angel Emilio Suarez

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Problemas serios con el agua en el baño. Todo un problema en el WC y regadera.
Stayed 1 night in Oct 2023

10/10 Excellent

Tania T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!
El lugar es precioso por su entorno natural, las habitaciones son limpias y básicas pero tienen lo necesario. Las personas que atienden son muy muy amables y reciben con mucho gusto. El desayuno que ofrecen es delicioso. Es ampliamente recomendable porque está cerca de la zona Puuc.
Stayed 2 nights in Oct 2023

10/10 Excellent

FLORA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad y un lugar paravestar a gusto
Stayed 1 night in Jul 2023

4/10 Poor

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room run out of water and that was very unpleasant. They allowed us to use another one from another room, but that was not comfortable. We spent two nights there. There was not cleaning service for the room