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Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

Exterior
Exterior
Superior Double Room | Minibar, in-room safe, desk, free WiFi
Interior
Designer store

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Spa
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 31 #277 entre 26 y 28, Izamal, YUC, 97540
  • Itzamna Park
    2 min walk
  • Centro Cultural y Artesanal
    4 min walk
  • Café Restaurante los Arcos
    2 min walk
  • Restaurant Muul
    3 min walk

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

4-star Izamal hotel with private balconies
Along with an outdoor pool, this hotel has a coffee shop/cafe and spa services. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.
Air-conditioned accommodations at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION offer minibars and safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Izamal hotel also offers an outdoor pool, spa services, and a terrace.

Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 300 per person
  • A coffee shop/cafe

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Coqui Coqui Casa los Santos Hotel Izamal
Coqui Coqui Casa los Santos Hotel
Coqui Coqui Casa los Santos Izamal
Coqui Coqui Casa los Santos
Coqui Coqui Casa los tos
Coqui Coqui Casa de los Santos

Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ernesto

Liked: Cleanliness, staff & service
No iTunes lo que pagas.
La atención y amabilidad del personal es excelente. Sin embargo Nono tiene lo que pagas. El hotel no es barato y los amenities brillan por su ausencia, un simple jabón de manos que hace la función de gel de baño un shampoo y un acondicionador es lo único que hay. El estado de las toallas en la habitacion, spa y piscina es deplorable, la calidad del juego de cama de cálida inferior a lo que uno paga. La piscina fría. Con cosas simples el hotel de una habitación podría tener las 5 estrellas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful little boutique hotel. What a pleasure to be able to explore Izamal from this gorgeous location. We were very impressed with the Manager - fantastic job! We hope to return soon.
Stayed 1 night in Jan 2020

10/10 Excellent

QTB, TO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in this magical town. Definitely visit if you have the chance to.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem, nice service, & peaceful secluded retreat
Stayed 1 night in Feb 2019

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso lugar, lleno de detalles diferentes
Stayed 2 nights in Aug 2024

10/10 Excellent

Graziella

Stayed 2 nights in Jul 2024

10/10 Excellent

luis

Stayed 2 nights in Mar 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar!! Eduardo súper atento!! La locación inigualable
Stayed 1 night in Mar 2020

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy cómodo y por ser pequeño encuentras un servicio y disposición a resolver las dudas al 100 % por parte de los responsables de la operación, muy buena experiencia.
Stayed 2 nights in May 2019