Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION
4-star Izamal hotel with private balconies
Along with an outdoor pool, this hotel has a coffee shop/cafe and spa services. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.
Air-conditioned accommodations at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION offer minibars and safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Izamal hotel also offers an outdoor pool, spa services, and a terrace.
Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
Room service (during limited hours) is available.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Food and drink
Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 300 per person
A coffee shop/cafe
Things to do
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Toilet paper
Towels provided
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Desk
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately MXN 300 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Coqui Coqui Casa los Santos Hotel Izamal
Coqui Coqui Casa los Santos Hotel
Coqui Coqui Casa los Santos Izamal
Coqui Coqui Casa los Santos
Coqui Coqui Casa los tos
Coqui Coqui Casa de los Santos
Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 10 reviews" "
10 - Excellent
8
Rating 8 - Good. 1 out of 10 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 10 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 10 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
10/10
Staff & service
10/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Ernesto
Jan 20, 2024
Liked: Cleanliness, staff & service
No iTunes lo que pagas.
La atención y amabilidad del personal es excelente. Sin embargo Nono tiene lo que pagas. El hotel no es barato y los amenities brillan por su ausencia, un simple jabón de manos que hace la función de gel de baño un shampoo y un acondicionador es lo único que hay. El estado de las toallas en la habitacion, spa y piscina es deplorable, la calidad del juego de cama de cálida inferior a lo que uno paga. La piscina fría. Con cosas simples el hotel de una habitación podría tener las 5 estrellas.
Absolutely beautiful little boutique hotel. What a pleasure to be able to explore Izamal from this gorgeous location. We were very impressed with the Manager - fantastic job! We hope to return soon.
El hotel es muy cómodo y por ser pequeño encuentras un servicio y disposición a resolver las dudas al 100 % por parte de los responsables de la operación, muy buena experiencia.