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Springhill Suites By Marriott Memphis Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Memphis Downtown

View from property
Studio, Multiple Beds, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds
View from property
Flat-screen TV, video-game console, pay movies
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • 24/7 front desk

Explore the area

Map
85 West Court Avenue, Memphis, TN, 38103
  • Beale Street
    ‪8 min walk‬
  • FedExForum
    ‪11 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪14 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Balcony

Studio, Multiple Beds, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Flat-screen TV, video-game console, pay movies

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Bar (on property)

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Flat-screen TV, video-game console, pay movies

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Inn Memphis Downtown

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1002)
$139 nightly
The price is $139 total
includes taxes & fees
Comfort Inn Memphis Downtown

About this property

Springhill Suites By Marriott Memphis Downtown

3-star hotel in Downtown Memphis
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Change of towels is available on request.
Springhill Suites By Marriott Memphis Downtown offers 147 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Springhill Suites By Marriott Memphis Downtown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 8396 square feet (780 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Springhill Suites By Marriott Memphis Downtown is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35.12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 8,396 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35.12 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Springhill Suites By Marriott Memphis Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 503 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff and service were excellent. Good breakfast with hot options. Room was ok- clean but a little worn. Bathroom was in need of an update. Amenities were great. Didnt realize parting was valet only but valet service a prompt and easy to use. Just $32 to use. Out room was right by the elevators on the 3rd floor so there was more than normal hallway noise at night.
Stayed 1 night in Mar 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Lysandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Razvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and conveniently located. The staff were great. Answered our questions about food and entertainment options in the area. Full bEasy check in and check out. Beds were comfortable. Only disappointment for us were the pillows. Would definitely stay again if need arises.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie, Waynesville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff did the bare minimum and was curt. Parking is only paid vallet. The room was moderately clean. Breakfast was decent. It was okay for a last minute booking, but we wouldn’t stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Markeitrick

Stayed 2 nights in Feb 2025

2/10 Terrible

Malcolm

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Victoria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worse hotels I’ve ever experienced. Parking is 30 for the night, room was dirty, strands of hair on couch/bed, called to let them know shower was not working properly front desk said maintenance would come fix it. They never did. Odd smell during the night on the most uncomfortable hard bed. Smell must’ve came from window where rain was leaking and coming onto the air conditioning. I can’t believe the price I paid for the experience. I love SpringHill in my area but downtown I will never do it again. Wish I could get money back or discount but I will take it as a loss and never go back. Also Expedia says checkout is 12. I was woken up by loud banging saying checkout is 11. I showed her my reservation and she had an attitude.
Stayed 1 night in Feb 2025

10/10 Excellent

Ciera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great! We will book again!
Stayed 1 night in Feb 2025

2/10 Terrible

Brittany

Disliked: Cleanliness
It literally was flooding on the inside of the building from the lobby to floors up the fire alarm ring for 3 hours at 2am in the morning I didnt get any sleep nor did they refund my visit or give me any kind of discount .
Stayed 1 night in Feb 2025

2/10 Terrible

Connie

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Miserable Trip

Terrible! Fire alarms went off at 2 am and lasted for about 2 hours. Rooms flooded due to sprinkler being broken. Couldn’t find key to gates for valet parking
Stayed 1 night in Feb 2025

8/10 Good

BARRY, GIDEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2025

4/10 Poor

Jonathan

Stayed 1 night in Dec 2024

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Dec 2024

4/10 Poor

Eric

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Overpriced, poor service, expensive parking

I would NOT recommend this hotel. It is overpriced and the upcharge for mandatory valet parking makes it especially offensive. All their parking is available right in front and next door to the hotel in an outdoor lot and street spots - guests could easily self-park, even for a nominal charge. Obligating us to $30/night valet parking service is simply an offensive cash grab. I found my own parking in a public garage one block away for $10 flat overnight. Also, the first morning I was there (the day after Christmas) we were woken at 8:30am by aggressive knocking on our door by the maid. I rolled out of bed and told her my family was still asleep and she should come back in a couple hours. Eventually we went out for the day but when we came back around 5pm our room had not been made up. I called front desk about it and they said tough luck, there is nobody here to clean your room. That was it. Maids should not be knocking on your hotel room door at 8:30am. And a front desk should do more to assist when their housekeeping staff fail to do their job. I stayed 2 more nights in Memphis and would have extended at Springhill were it not for these two things. I found another great hotel one block away for 30% less $ per night, that had more pleasant service, an amazing rooftop deck, and didn't try to gouge me on parking.
Stayed 2 nights in Dec 2024

6/10 Okay

Michele

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Great spot and staff, but unclean and issues

The staff was great, and the location was within walking distance of most things. However, the room itself was kind of dirty, and there were issues. It’s listed as a pullout sofa bed, but it was actually some sort of futon with a trundle. When we lifted up the futon cushions, there were crumbs and junk all in the futon. The toilet wouldn’t flush without holding down the handle. My daughter said there was hair in the shower. The remote was just stuffed in a drawer without any sort of indication that it was clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

DeLisa

Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Huge room soft beds quiet very nice staff, can't beat it will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in Downtown Memphis

We really enjoyed our stay here. The people were kind and professional. The room was comfortable and in good condition. It had great access to the freeway and tons of great spots around the city. We were able to walk to Beale Street, Bass Pro Shop and a Grizzlies Game. Will definitely stay here again
Stayed 3 nights in Dec 2024

8/10 Good

Tim

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024