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Springhill Suites By Marriott Memphis Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Memphis Downtown

View from property
View from property
Studio, Multiple Beds, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds
View from property
Flat-screen TV, video-game console, pay movies

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • 24/7 front desk
  • Kitchen

Explore the area

Map
85 West Court Avenue, Memphis, TN, 38103
  • Peabody Ducks
    ‪7 min walk‬
  • Beale Street
    ‪10 min walk‬
  • FedEx Forum
    ‪15 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Flat-screen TV, video-game console, pay movies

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Flat-screen TV, video-game console, pay movies

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Flat-screen TV, video-game console, pay movies

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Balcony

Studio, Multiple Beds, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV, video-game console, pay movies

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Flat-screen TV, video-game console, pay movies

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Bar (on property)

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Flat-screen TV, video-game console, pay movies

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Springhill Suites By Marriott Memphis Downtown

3-star hotel in Downtown Memphis
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Change of towels is available on request.
Springhill Suites By Marriott Memphis Downtown offers 147 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Springhill Suites By Marriott Memphis Downtown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 8396 square feet (780 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Springhill Suites By Marriott Memphis Downtown is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35.12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 8,396 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35.12 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Springhill Suites By Marriott Memphis Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Dec 2024

4/10 Poor

Eric

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Overpriced, poor service, expensive parking
I would NOT recommend this hotel. It is overpriced and the upcharge for mandatory valet parking makes it especially offensive. All their parking is available right in front and next door to the hotel in an outdoor lot and street spots - guests could easily self-park, even for a nominal charge. Obligating us to $30/night valet parking service is simply an offensive cash grab. I found my own parking in a public garage one block away for $10 flat overnight. Also, the first morning I was there (the day after Christmas) we were woken at 8:30am by aggressive knocking on our door by the maid. I rolled out of bed and told her my family was still asleep and she should come back in a couple hours. Eventually we went out for the day but when we came back around 5pm our room had not been made up. I called front desk about it and they said tough luck, there is nobody here to clean your room. That was it. Maids should not be knocking on your hotel room door at 8:30am. And a front desk should do more to assist when their housekeeping staff fail to do their job. I stayed 2 more nights in Memphis and would have extended at Springhill were it not for these two things. I found another great hotel one block away for 30% less $ per night, that had more pleasant service, an amazing rooftop deck, and didn't try to gouge me on parking.
Stayed 2 nights in Dec 2024

6/10 Okay

Michele

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Great spot and staff, but unclean and issues
The staff was great, and the location was within walking distance of most things. However, the room itself was kind of dirty, and there were issues. It’s listed as a pullout sofa bed, but it was actually some sort of futon with a trundle. When we lifted up the futon cushions, there were crumbs and junk all in the futon. The toilet wouldn’t flush without holding down the handle. My daughter said there was hair in the shower. The remote was just stuffed in a drawer without any sort of indication that it was clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

DeLisa

Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Huge room soft beds quiet very nice staff, can't beat it will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Downtown Memphis
We really enjoyed our stay here. The people were kind and professional. The room was comfortable and in good condition. It had great access to the freeway and tons of great spots around the city. We were able to walk to Beale Street, Bass Pro Shop and a Grizzlies Game. Will definitely stay here again
Stayed 3 nights in Dec 2024

8/10 Good

Tim

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ray

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Millie, SALTILLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were memorable in that, they all seemed to take pride in their work. From the kitchen staff greeting everyone walking into the dining area and keeping the breakfast counters clean to the valets assisting the customers with the transport of their vehicles, all we came in contact with were pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Latrenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicolette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here for the St Jude's Marathon Weekend!!!
Stayed 2 nights in Dec 2024

2/10 Terrible

Barbara

Stayed 1 night in Dec 2024

4/10 Poor

Timothy

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Erica

Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent area!
Great hotel! Breakfast was fantastic! Staff was super friendly!
Stayed 2 nights in Nov 2024

8/10 Good

Brittany

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The front desk staff and valet staff were great. The gentleman at the bar was also very nice. But, we ended up going to target to buy cleaning supplies because the bathroom was dirty, the couch had hair and stains, and there were no trash can liners. Housekeeping staff that we came across were either on the phone or gathered having loud conversations... The location was great, we walked just about every where we went.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the area around the property and the shops and how close it is to a lot of things in downtown Memphis!
Stayed 4 nights in Oct 2024

10/10 Excellent

BARRY, GIDEON

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met at the door, check in was simple and quick. Facilities are great. Spacious room with fridge, hairdryer and comp water.
Stayed 1 night in Nov 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Skye

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean and quiet hotel. Continental breakfast had a lot to choose from, and area is kept very clean. Definitely will stay again.
Stayed 1 night in Oct 2024