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Residence Inn By Marriott Memphis Germantown

3.0 star property

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Photo gallery for Residence Inn By Marriott Memphis Germantown

Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board
Lobby
Full-size fridge, microwave, stovetop, coffee/tea maker
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • All inclusive
  • Hot Tub
  • Housekeeping
  • Pet friendly

Explore the area

Map
9314 Poplar Pike, Germantown, TN, 38138
  • Baptist Memorial Hospital-Collierville
    ‪5 min drive‬
  • Mike Rose Soccer Complex
    ‪6 min drive‬
  • TPC Southwind
    ‪7 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Bedrooms, Fireplace (Mobility/Hearing Accessible, Tub)

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 2 Bedrooms, Fireplace (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Bedrooms, Fireplace

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 2 Bedrooms, Fireplace

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

View from property

Fairfield Inn & Suites By Marriott Memphis Germantown

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very Good, (980)
The price is $97
per night
$116 total
includes taxes & fees
Mar 13 - Mar 14
Fairfield Inn & Suites By Marriott Memphis Germantown

About this property

Residence Inn By Marriott Memphis Germantown

3-star Germantown hotel with in-room kitchens
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn By Marriott Memphis Germantown offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Residence Inn By Marriott Memphis Germantown are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an outdoor pool, Residence Inn By Marriott Memphis Germantown provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Residence Inn By Marriott Memphis Germantown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

All inclusive details

All-inclusive room rates at Residence Inn By Marriott Memphis Germantown are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Germantown
Residence Inn Marriott Memphis Germantown
Residence Inn Marriott Memphis Hotel Germantown
Residence Inn Memphis Germantown
Residence Inn Marriott Memphis Germantown Aparthotel
Residence Inn Marriott Memphis Aparthotel
Resince riott Memphis Germant
By Marriott Memphis Germantown
Residence Inn By Marriott Memphis Germantown Hotel
Residence Inn By Marriott Memphis Germantown Germantown
Residence Inn By Marriott Memphis Germantown Hotel Germantown

Residence Inn By Marriott Memphis Germantown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 222 reviews
Rating 8 - Good. 44 out of 222 reviews
Rating 6 - Okay. 30 out of 222 reviews
Rating 4 - Poor. 20 out of 222 reviews
Rating 2 - Terrible. 22 out of 222 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Archienico

Stayed 2 nights in Sep 2024

10/10 Excellent

Lynnell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Sylvia

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy elevator and the view outside our room was of a filthy courtyard with trash, old air filters scattered about.
Stayed 4 nights in Jul 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short trip nice pool.
Okay-dishwasher in poor condition and a dining chair was torn up. Mattress in fold out sofa in poor condition but the bed was very comfortable. Please supply More pillows. Pool was clean and towels were there which is helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Stayed 2 nights in May 2024

6/10 Okay

Dustin

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom door was falling apart
Stayed 5 nights in Apr 2024

10/10 Excellent

KATHERINE

Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff and service at this Residence Inn could not have been more friendly or helpful. Very impressive! My main complaint was that the hide-a-bed was terribly uncomfortable. Probably the worse sofa bed I've ever slept on. Also please provide a complete sheet set rather than just a fitted sheet. But, if you don't need to make use of the extra bed, it is a very pleasant stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024

4/10 Poor

Judith

Stayed 1 night in Dec 2023

2/10 Terrible

NITIN

Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gas grill, kitchenette!
Stayed 1 night in Dec 2023

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great but outdated.
The staff was very friendly. The hotel was out of date but suitable for our needs. The breakfast was neat, clean, and tasty. If the hotel was updated, it was be 5 stars.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ginger

Stayed 1 night in Oct 2023

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

William, Pelham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area Near the golf event. Good price. Easy check in.
Stayed 1 night in Aug 2023

10/10 Excellent

Damian

Great staff. Very helpful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ronnitre

Traveled with family and small children
Liked: Cleanliness
Perfect
Stayed 1 night in Jun 2023

10/10 Excellent

Sharlene Rivera

Stayed 1 night in Jun 2023

8/10 Good

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service
Rooms need updating. Not enough outlets in bedrooms.
Stayed 2 nights in May 2023

10/10 Excellent

sharon

Stayed 1 night in May 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doors were hard to open. A lot of guests kept their doors cracked because they were hard to get in and out of and made a lot of noise when you were able to get them open.
Stayed 8 nights in May 2023

4/10 Poor

Shatalya

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst Marriott I’ve stayed at. Very dated. Found a roach in the room (took a pic and told the front desk but nothing noticeable done). Limited breakfast options. Side doors were broken so we had to go around front to get in. Pool wasn’t open when I came so…
Stayed 5 nights in May 2023