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Hyatt Place Memphis Primacy Park

3.0 star property

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Photo gallery for Hyatt Place Memphis Primacy Park

Seasonal outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk
Lobby
Premium bedding, down comforters, in-room safe, desk
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool

Explore the area

Map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Lichterman Nature Center
    ‪8 min walk‬
  • Regional One Health East Campus
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Room, Multiple Beds

7.8 out of 10
Good
(72 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(69 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.8 out of 10
Good
(24 reviews)
  • Sleeps 6
  • 2 Double Beds

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Exterior

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  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (159)
The price is $97
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$117 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

Hyatt Place Memphis Primacy Park

Memphis hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis Primacy Park features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. A complimentary area shuttle within 3 mi is available for guests. Parking is available onsite for a surcharge.

Hyatt Place Memphis Primacy Park is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1007 reviews
Rating 8 - Good. 226 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 89 out of 1007 reviews
Rating 2 - Terrible. 94 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Elaine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was helpful & friendly. The carpets were filthy. Parts of the room - back of the rolling desk chair & other areas were very dirty.
Stayed 2 nights in Nov 2024

4/10 Poor

Suzanne

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
We did not receive ANY housekeeping service the whole 5 days we stayed there. The breakfast staff lady was a little rude and also put the food out late. Convenient location, though and the front desk folks were friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business trip
Great business trip. Clean, convenient and nice breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Alfred

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to pay for parking.
Stayed 1 night in Nov 2024

6/10 Okay

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheer Conp
There was no shampoo or soap and we had forgotten our. They ran out of coffee and food at breakfast. Room was clean, plenty of towels and most of the staff was friendly. One lady working breakfast was a bit rude.
Stayed 1 night in Nov 2024

4/10 Poor

Christy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Disappointed
Arrived at the hotel after 10pm. Was instructed that we had to pay to park in the hotel parking lot ($7/day).The main entrance door was closed and could only get in with a room key. The front desk receptionist saw me standing there and came to open the door. Checked in and received a key to a room on the 1st floor. When we entered the room it has not been cleaned. Towels piled up on floor and bedsheets piled on bed. Went back to the front desk and was given key to 5th floor room. The temp was set on 60 but it was every bit of 75 or 80 in the room. If finally cooled down over night but not much. The beds were not comfortable . They were very noisy beds that Everytime someone turned over during the night, it could be heard by the other occupant. The shower had great water pressure but bathroom was super small. We left before breakfast was set out at 630 but no one was at the front desk when we left in order to provide a paper receipt. The hotel is conveniently located by the St Francis Hospital where we were having a procedure, but having to pay to park and an uncomfortable room was not worth the $160 paid to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2024

8/10 Good

LaTarsha

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I had a pleasant stay! Renovating some of the amenities/facilities would definitely increase future stays!
Stayed 2 nights in Nov 2024

8/10 Good

Brooks, Pulaski

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking surfaces are rough. Was unaware of the pay for parking online prior to checking in but it is in fine print.
Stayed 2 nights in Nov 2024

8/10 Good

Keturah

Stayed 1 night in Oct 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn, Carthage

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice stay. We were at Graceland most of the time. But it was nice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tavius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Business traveler
Liked: Staff & service, amenities
There is a train that runs very close to the property. The hotel seems older and their furniture and beds are aged. There seems to be a lot of traffic in and out of the building and people in the hallways at all times.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Every time I called to ask a question the front desk person acted like I was annoying and they hated their job. The couch was gross and had stains on it. And I never thought to look into this because the idea that I would have to pay $8 for parking in a hotel parking lot I already paid for is the dumbest thing I’ve ever seen a hotel do. Like what the heck ? That is like going to a restaurant parking lot and then them asking you to pay after you’ve already paid for your meal. DUMB. To me it shows the company is in real trouble and won’t be around long.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodricus

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and large with no problems noted. The staff was friendly and accommodated us with an extra blanket. The breakfast was good and plentiful. For the past three months we have stayed here because of the price and the large room they offer.
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service
I called the reservation center to figure out the incidental charge and i was told 50 when i got there i was told 100 and I was told by the front desk policy change effective immediately, no exceptions. I called the reservation desk and they spoke to the front desk and the front desk lady argued with the reservation center and told them no exceptions.. They finally called their district manager and finally got them to change it. Very bad customer service and the $50 was on their own website.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nena

Liked: Cleanliness, staff & service
The living area in the room was nice.
Stayed 1 night in Oct 2024