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Hyatt Place Memphis Primacy Park

3.0 star property

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Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Lobby
Premium bedding, down comforters, in-room safe, desk
Bar (on property)
Seasonal outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
$112
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Room, Multiple Beds

8.0 out of 10
Very good
(87 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Specialty)

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(34 reviews)
  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Memphis Primacy Park

Memphis hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis Primacy Park features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. A complimentary area shuttle within 3 mi is available for guests. Parking is available onsite for a surcharge.

Hyatt Place Memphis Primacy Park is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1020 reviews
Rating 8 - Good. 224 out of 1020 reviews
Rating 6 - Okay. 152 out of 1020 reviews
Rating 4 - Poor. 89 out of 1020 reviews
Rating 2 - Terrible. 98 out of 1020 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Traveled with family
Ok for a quick 1 night stop over
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Shaterricka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Jun 2025

6/10 Okay

Pat

Stayed 1 night in Jun 2025

4/10 Poor

Whitney

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
A lot of rust in the rooms. Wifi was out and the floors were sticky.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The guest service supervisor was great. The systems were down when we tried to check in so we had to wait about 30 minutes for them to come back and as soon as they came up she let us know and got us to our room quickly!
Stayed 1 night in Jun 2025

8/10 Good

Wonita, Troup

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charge for parking, 100 for accidental fee, and double beds are full size beds. Very small. 3rd party over booked hotel and they gave us the small beds.
Stayed 1 night in Jun 2025

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Mildew/mold

The room smelled terribly of damp or mildew/mold. The bathroom fan didn’t work and had visible black mold on it. Bed was comfy though
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Stayed 1 night in Jun 2025

10/10 Excellent

Tonicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jun 2025

8/10 Good

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Mamoun

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Many teenagers guest were talking and laughing loudly at the front of the hotel around 1:00am
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay there. Staff was friendly and eager to help if needed. It was clean and well taken care of. My only regret was not staying there our first night in Memphis. Great job Hyatt place. Will definetly stay here next time if we make it back to Memphis.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jun 2025

8/10 Good

Albree

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay the staff are friendly and helpful and just made the stay enjoyable
Stayed 3 nights in Jun 2025

10/10 Excellent

C. L.

Stayed 2 nights in May 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated and dirty

Room had a broken drawer when we walking in. Called for maintenance, they did nothing. Hairs and grime on the bathroom Floors. No pool towels, had to call twice to have them bring some out. Very noisy, group of bikers riding at midnight and 2 am.
Stayed 1 night in Jun 2025

10/10 Excellent

Shawonda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tanya

Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would say this is a nice place to stay. The 2 receptionists last night and this morning made it the best visit for me. And the coffee is delicious too. :)
Stayed 1 night in Jun 2025

2/10 Terrible

Bridgette

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets had blood on them. Mattress on pull out bed was stained. Outdated furniture and decor.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Cedar Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the cost. The breakfast was very good. I left an item in the room after check-out (my fault!), but when I called the desk the next day to ask if it was turned in, they were not helpful at all and just said call back when housekeeping is working.
Stayed 3 nights in Jun 2025