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Hu. Hotel

3.5 star property

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Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Pet friendly
  • Breakfast available

Explore the area

Map
79 Madison Avenue, Memphis, TN, 38103
  • Mississippi River Park
    ‪4 min walk‬
  • The Peabody Memphis
    ‪5 min walk‬
  • Peabody Ducks
    ‪6 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for One Queen Guestroom

Premium bedding, in-room safe, individually decorated

One Queen Guestroom

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Guestroom

King Guestroom | Premium bedding, in-room safe, individually decorated

King Guestroom

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Guestroom

Premium bedding, in-room safe, individually decorated

Two Double Guestroom

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for ADA Two Double Guestroom

Premium bedding, in-room safe, individually decorated

ADA Two Double Guestroom

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Junior Suite

King Junior Suite | Premium bedding, in-room safe, individually decorated

King Junior Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Premium bedding, in-room safe, individually decorated

King One Bedroom Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hu. Hotel

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hu. Hotel offers 110 accommodations with safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Hu. Hotel features a fitness center, a terrace, and concierge services. Event facilities measuring 3000 square feet (279 square meters) include conference space. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers discounted use of a nearby fitness facility, a front-desk safe, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2021.

Hu. Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hu. Roof - Onsite rooftop bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 22 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15.99 for adults and USD 10 for children
  • A bar/lounge

Restaurants on site

  • Hu. Roof

Things to do

  • Gym
  • Piano

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Renovated entire property - August 2021
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.74 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 for adults and USD 10 for children
  • Covered self parking fee: USD 22 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.74 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hu. Hotel Memphis
Madison Hotel Memphis
Madison Memphis
Hu. Memphis
Hu. Hotel Hotel
Hu. Hotel Memphis
Hu. Hotel Hotel Memphis

Hu. Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 524 out of 1064 reviews
Rating 8 - Good. 247 out of 1064 reviews
Rating 6 - Okay. 157 out of 1064 reviews
Rating 4 - Poor. 81 out of 1064 reviews
Rating 2 - Terrible. 55 out of 1064 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

David, leeds

Stayed 10 nights in Oct 2024

4/10 Poor

Emma

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately there were a lot of maintenance and cleaning issues during our stay. There was a pile of leftover close from a previous guest. The cleaning people never came by once in during the 4 night stay. We got one roll of toilet paper for 2 people for 5 days and one mini use shampoo and conditioner. Our toilet was running for the first few days than broke, after we alerted the staff they didn’t fix it, we had to remind them and they sent someone while we were getting ready for dinner, instead of when we were out of the room for 6 hours, they were told when we were gone and knew we were back. We asked for more toilet paper and never got it. The bathroom bulb was out and not replaced when we asked. The toilet paper holder was broken so the toilet paper kept falling on the ground, making it not very sanitary to use. The only public bathroom to use while ours wasn’t working didn’t have a lock… the rooftop bar and lounge wasn’t open during the advertised hours, without any notice and the one time it was open during our stay they were hosting a private party.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jerrica

Stayed 2 nights in Oct 2024

10/10 Excellent

Cecilia

Great location
Stayed 1 night in Nov 2024

8/10 Good

Jennie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The night manager was super friendly and nice. The fact that there was only on street parking or have to pay for parking in the parking garage I felt like was ridiculous that is not included in the stay.
Stayed 2 nights in Nov 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Janielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to local attractions
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 nights and had no issues. I used the gym as well which was a real gym, not traditional hotel gym which was a plus.
Stayed 3 nights in Oct 2024

10/10 Excellent

terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location. Older building but very clean. I would definitely stay at The HU again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebeka, grenada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Best stay yet.
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Disliked: Staff & service, property conditions & facilities
The property overbooked itself and canceled our reservation which was already fully paid with 4 days’ notice, forcing us to book a more expensive hotel for accommodation. I’ve never experienced anything like this on Expedia previously but they helped us get our money back. In saying that we were still over $200 out of pocket for the alternative hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Gemma

Liked: Cleanliness, staff & service
Hotel feels like it has lacked recent investment. Generally clean. Roof top bar a highlight.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mark and Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
No vending machine with juice and sodas.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie, San Matteo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very laid back, non-intrusive vibe. Beautiful sunset view from rooftop bar.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic stay. Two nights with zero problems. Very quiet and clean room. Will be coming back.
Stayed 2 nights in Oct 2024

6/10 Okay

Edyn

Traveled with partner
Liked: Staff & service
Left in the middle of our last night after being woken up 2 times for false fire alarms. Stayed on the 15 floor, so stairs were difficult during this time. Not much nice to say other than front desk was nice.
Stayed 2 nights in Oct 2024

6/10 Okay

heather

Traveled with partner
Liked: Staff & service
The room smelled horrible. we had to buy lysol to spray daily.The rooms are run down and old. Also very noisy at night time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brittany

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel and the staff. It’s just that the sink was not draining very well and there was no extra roll of toilet paper in the bathroom. But generally, I would like to stay there again & next time inform front desk of problems.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robbin, St Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024