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Hu. Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hu. Hotel

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Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking available

Explore the area

Map
79 Madison Avenue, Memphis, TN, 38103
  • Mississippi River Park
    4 min walk
  • The Peabody Memphis
    5 min walk
  • Peabody Ducks
    6 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    17 min drive

Room options

View all photos for One Queen Guestroom

Premium bedding, in-room safe, individually decorated

One Queen Guestroom

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Guestroom

King Guestroom | Premium bedding, in-room safe, individually decorated

King Guestroom

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Guestroom

Premium bedding, in-room safe, individually decorated

Two Double Guestroom

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for ADA Two Double Guestroom

Premium bedding, in-room safe, individually decorated

ADA Two Double Guestroom

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Junior Suite

King Junior Suite | Premium bedding, in-room safe, individually decorated

King Junior Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Premium bedding, in-room safe, individually decorated

King One Bedroom Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hu. Hotel

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hu. Hotel offers 110 accommodations with safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Hu. Hotel features a fitness center, a terrace, and concierge services. Event facilities measuring 3000 square feet (279 square meters) include conference space. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers discounted use of a nearby fitness facility, a front-desk safe, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2021.

Hu. Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hu. Roof - Onsite rooftop bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 22 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15.99 for adults and USD 10 for children
  • A bar/lounge

Restaurants on site

  • Hu. Roof

Things to do

  • Gym
  • Piano

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.74 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 for adults and USD 10 for children
  • Covered self parking fee: USD 22 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.74 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hu. Hotel Memphis
Madison Hotel Memphis
Madison Memphis
Hu. Memphis
Hu. Hotel Hotel
Hu. Hotel Memphis
Hu. Hotel Hotel Memphis

Hu. Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1029 reviews" "
Rating 8 - Good. 243 out of 1029 reviews" "
Rating 6 - Okay. 151 out of 1029 reviews" "
Rating 4 - Poor. 75 out of 1029 reviews" "
Rating 2 - Terrible. 50 out of 1029 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the vibe here . The roof top was amazing watching the sunset . The only thing I didn’t like was I wish they would have been more clear about the parking. I thought they said parking was included and stay. I just needed to give them my license plate number so I gave them my license plate number then a couple weeks later I received $100 in the mail for parking, but overall, it’s a wonderful place and I’ve been looking for a reason to stay there again. My daughter and I were doing a staycation here in the city this summer and we had a great time.
Stayed 1 night in Jul 2024

8/10 Good

richard

Stayed 3 nights in Aug 2024

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort
Pros and Cons
Hu was great. It was clean, well staffed and everyone was friendly. My only issue was parking. There's no heads up that there isn't parking. When i caked and asked, after circling the block, and asked i was told to Park in front on the street until I unload my stuff and check in. The problem was there was NO available parking on the street so I went and ahead and parked across the street in a parking garage. Only to later find out that's where the parking is but i didn't get the discounted parking because I wasn't made aware of it until it was too late.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Gwynna

Business traveler
The beds were hard as a rock, the elevator door would keep opening and closing prolonging the ride. My room wasn't thoroughly cleaned- shower still had soap scum, table was covered in grease. Bathtub wouldnt retain water.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The bed was very comfortable! The hotel provided free tea and coffee in the lobby which was a great perk. The hotel recommends parking at a certain garage which cost $22 tax but I would recommend parking at a different garage (Brinkley Plaza Garage, 20 S Front St) only $10 all day! Parked overnight with no issues and was only a 2 minute walk to the hotel. Otherwise the hotel staff were very kind and friendly. Great stay, would love to return if I am ever back in Memphis!
Stayed 1 night in Sep 2024

4/10 Poor

anaya

Liked: Room comfort
Disliked: Cleanliness
Overcharged me and didn’t return the full 150 holding fee , towels were stained , room speaker didn’t work. The king jr Suite doesn’t have a microwave.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyler, Piedmont

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We travel a lot and this was one of the nicest hotel rooms we have ever stayed in.
Stayed 1 night in Sep 2024

8/10 Good

Kortne'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

taraneh

Liked: Cleanliness
Average hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Tyronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay 👍
Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Naya

Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
JUST DON'T.
The hotel staff was very friendly, but the hotel itself is worn and in bad shape. There simply is no room cleaning. You have to ask for ice or fresh towels. The location is great though; it is very near all the attractions in downtown Memphis. I WOULDN'T STAY HERE AGAIN.
Stayed 4 nights in Aug 2024

6/10 Okay

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Staff was nice
Stayed 1 night in Aug 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Hotel really nice. I had booked a room with double beds but was told they overbooked so ended up having to just get a room with King size which was fine. The view was so pretty, we were right by the water. I don’t really like that parking isn’t onsite. The garage and another garage isn’t far but the area isn’t the best (large homeless population / seemed to have some sketchy people around) and it isn’t the best idea for a woman to be walking through and alley to the hotel at night. Also the garages make you pay, the one that is owned by the hotel is like $25 per vehicle, while the other one owned by the other hotel is only about $10 for 24hrs
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was small, but it was clean. Parking was a nightmare, but that’s not the hotel’s fault. The staff was nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Sudem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

dava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 2 nights in Aug 2024