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Hotel Napoleon Memphis

4.0 star property

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Photo gallery for Hotel Napoleon Memphis

Enjoy dining in a stylish space with a long counter, comfortable seating, and lush greenery.
Relax in a cozy urban retreat with a comfortable seating area and a large window offering a view of the street outside.
Relax in a cozy living room with a city view, comfortable seating, and a stylish rug.
Hotel Napoleon features a classic exterior with ornate detailing and a welcoming entrance.
Enjoy a stylish dining experience in our restaurant with a green upholstered booth seating area, ornate chandelier, and large windows offering a view of the street outside.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
179 Madison Ave, Memphis, TN, 38139
  • Peabody Ducks
    ‪5 min walk‬
  • Beale Street
    ‪6 min walk‬
  • FedExForum
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Superior Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Napoleon Memphis

4-star hotel in Downtown Memphis
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite.
Hotel Napoleon Memphis offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Hotel Napoleon Memphis is a smoke-free property.

Archives - Onsite bistro.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 17 per day)
  • Covered self parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Hotel Napoleon Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 927 reviews
Rating 8 - Good. 260 out of 927 reviews
Rating 6 - Okay. 93 out of 927 reviews
Rating 4 - Poor. 49 out of 927 reviews
Rating 2 - Terrible. 24 out of 927 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

seann, portland

Liked: Cleanliness, staff & service
Carpets need a definite upgrade. They need to clean the windows in the rooms and probably be replaced with double-pane for insulation and sound proofing. Great big bathroom which I like, and the shower had great pressure. Could have stayed in there all day. Location was pretty good and conveniently close to everything but far enough away to be fairly quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited Memphis for the weekend
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I will stay here again. Walking distance to the FedEx Forum and Beale Street makes this very convenient. Friendly staff.
Stayed 3 nights in Mar 2025

6/10 Okay

James

Traveled with family
Liked: Staff & service
Stayed 6 nights in Apr 2025

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Roushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

2/10 Terrible

Caitlin

Stayed 2 nights in Apr 2025

10/10 Excellent

Komeshia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Napoleon’s stay

It was seamless checking in and the staff was friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Colbie

Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel itself was ok. However the lobby and bar were kept at 75 degrees and the manager told us no when we asked if it could be cooled down. The thermostat in the room wouldn’t go below 68 degrees, the shower leaked all over the floor. And the night time guy at the counter was rude. Overall I would choose somewhere else to stay when you’re in Memphis.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and highly recommend it if you’re traveling to Memphis!
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Decent downtown location made it easy to walk to Beale street, FedEx Forum, and the baseball diamond. Room was pretty good had some hard water and rust stains in shower and the carpet was older but i guess they are replacing it soon. Solid time. 3.5 out of 5 stars
Stayed 2 nights in Mar 2025

10/10 Excellent

Philicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY WAS VERY CLOSE TO EVERYTHING BY BEALE ST
Stayed 1 night in Mar 2025

10/10 Excellent

Michayla

Stayed 4 nights in Mar 2025

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Everything is in walking distance. Would definitely stay again
Stayed 2 nights in Mar 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

edith

Traveled with group
Disliked: Staff & service

Terrible experience

I booked the room at the hotel Napoleon based on the reviews and photos of their amenities. The hotel was basic at best. They advertised for things that they didn't offer. The carpets were musty/dirty and the furniture was so scratched up. There was a photo of a restaurant which didn't exist, a bar area which didn't exist, and a $15 breakfast special that didn't exist!!! The front desk guy was on his phone whenever we entered the lobby area and only spoke when I got a soda. As if I were about to rob him the way that I was robbed. All of the photos need to be taken down! The rooms were just average and we paid $171 for absolutely nothing!
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lobby was decorated beautifully
Stayed 1 night in Mar 2025

10/10 Excellent

Casey

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Hotel Napoleon after a last minute decision to stop in Memphis. This boutique hotel is both aesthetically and practically appealing. Check in was seamless as they had our room awaiting our arrival, the amenities were plentiful and we even found a fun little welcome bag upon entering the room. A huge surprise when we found our room serviced after a day of sightseeing, most of which was walkable from the hotel. As frequent travelers, this is not something we often count on these days. Parking is simple in the garage directly attached to the hotel, in and out privileges even allowed. We truly enjoyed our brief stay and hope to be back someday.
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Laurie Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, remodeled in the art deco theme. Super friendly and knowledgeable staff. Non franchise affiliated. Added special touches like a welcome bag with water and a cookie package.
Stayed 5 nights in Mar 2025

10/10 Excellent

Debra

Stayed 5 nights in Mar 2025