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voco Hotel Napoleon Memphis by IHG

4.0 star property

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Photo gallery for voco Hotel Napoleon Memphis by IHG

Breakfast area
Lobby
Lobby
Restaurant
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Parking available
$204
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
179 Madison Ave, Memphis, TN, 38103
  • Beale Street
    ‪6 min walk‬
  • FedExForum
    ‪8 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪18 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

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About this property

voco Hotel Napoleon Memphis by IHG

4-star hotel in Downtown Memphis
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite.
Voco Hotel Napoleon Memphis by IHG offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Voco Hotel Napoleon Memphis by IHG is a smoke-free property.

Archives - Onsite bistro.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 17 per day)
  • Covered self parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Hotel Napoleon Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 945 reviews
Rating 8 - Good. 267 out of 945 reviews
Rating 6 - Okay. 95 out of 945 reviews
Rating 4 - Poor. 50 out of 945 reviews
Rating 2 - Terrible. 25 out of 945 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Stayed 4 nights in Jun 2025

8/10 Good

Jamie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff was very friendly and accommodating. The hotel itself is obviously older but well maintained. The beds were comfortable and the rooms were clean. We did not like that our a/c had a cap on it and couldn’t be set below 68 degrees. We like it cooler to sleep and it felt a little stuffy at times. We were in town for a concert at Autozone park which was right next door—super convenient!! We felt safe in the hotel and even as a family felt safe enough to walk to the Peabody to watch the ducks, Huey’s, and Rendezvous for dinner. We didn’t love the parking. There is a parking deck next door but the entrance/exit and lugging your belongings at check-in/out was a bit inconvenient. The hotel offered complimentary coffee and croissants in the lobby which we appreciated as well as a free late checkout if desired. Overall I’d stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, handy parking next door, Friendly staff, very comfortable bed
Stayed 3 nights in Apr 2025

10/10 Excellent

Bronson

Stayed 1 night in May 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, property conditions & facilities
The front desk staff was very professional and treated my concerns with urgency. Very nice and clean environment.
Stayed 2 nights in May 2025

8/10 Good

Ebonie

Liked: Cleanliness, property conditions & facilities
Hotel was very nice, clean, and quiet. I loved the artwork, decor Would definitely stay again.
Stayed 3 nights in May 2025

8/10 Good

Jan, Pawtucket

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was ready to give the hotel 5 stars but unfortunately I had to take a pint off because the restaurant and bar were not open at all during our stay (Friday-Sunday). It was one of the features that attracted me to this location. Otherwise everything else was great! I’d stay here again.
Stayed 2 nights in May 2025

8/10 Good

Lee

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Pleasant hotel. Affordable but not cheap
Stayed 4 nights in May 2025

10/10 Excellent

BORKA

Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful bathroom

Hotel location and lobby are nice. The bed was comfy. The bathroom arrangement with a barn door barely separating the tub and toilet from the sink and counter. So this door can’t be locked and someone in the room can hear everything going on inside the bathroom. The only bathroom light includes the outer vanity area so it’s not possible to use the bathroom at night without waking the other person. Why can’t we stick with traditional bathrooms with actual operable doors? Never staying here again just for this reason.
Stayed 2 nights in May 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Carpeting was old and stained. The hotel really needs an upgrade. The website pictures are much nicer than the actual hotel
Stayed 4 nights in May 2025

10/10 Excellent

Nevis

Traveled with group
Liked: Cleanliness, staff & service
It would be nice if the rooms had a place to hang bath towels and a mirror closer or plugs for drying and styling hair.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean, not comfortable not worth the cost.

The front entrance door was broken, the bed was not comfortable, too hard and the continental breakfast was not set up and both days I had to ask for the coffee to be refilled.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Great location. 2 large windows provided city view & abundant light.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of the City

The area is depressed and the hotel is trying hard to attract visitors
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i didnt like was the parking
Stayed 1 night in May 2025

6/10 Okay

Tracy

Stayed 2 nights in May 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

kelly

Liked: Staff & service, property conditions & facilities
Close to Bealle street
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Traveled with family
Disliked: Amenities
Close to our venue
Stayed 1 night in May 2025

8/10 Good

Julia

Good
Stayed 3 nights in May 2025

10/10 Excellent

Deira

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Jillian

Stayed 1 night in May 2025

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very clean and welcoming. Parking convenient. Easy walk to Beale Street
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025