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Hotel Napoleon Memphis

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Napoleon Memphis

Breakfast area
Lobby
Restaurant
Exterior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
179 Madison Ave, Memphis, TN, 38139
  • Peabody Ducks
    ‪3 min walk‬
  • Beale Street
    ‪7 min walk‬
  • FedEx Forum
    ‪10 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Superior Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Napoleon Memphis

4-star hotel in Downtown Memphis
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite.
Hotel Napoleon Memphis offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge.

Hotel Napoleon Memphis is a smoke-free property.

Archives - Onsite bistro.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Hotel Napoleon Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 820 reviews
Rating 8 - Good. 230 out of 820 reviews
Rating 6 - Okay. 79 out of 820 reviews
Rating 4 - Poor. 45 out of 820 reviews
Rating 2 - Terrible. 21 out of 820 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Napoleon is very beautiful and kept very clean. The staff was nice just not very friendly. The only thing that I didn’t care for was that before my stay I called and asked if they would have Valet service for the weekend. I was told no that they would not have Valet service. However, after I parked my car myself and carried my bag about a half block I discovered as I entered the hotel that they did have Valet service. I would stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

angela joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool building. the neighborhood to the north seemed a little sketchy.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a last minute, affordable stay and Hotel Napoleon hit the spot. Walkable to entertainment attractions - we caught a Grizzlies game on a whim - and the staff was great.
Stayed 1 night in Nov 2024

6/10 Okay

Donya

Traveled with partner
Napoleon has went down since 2018. The staff at night looked like they did not want to work. Valet is only to 10pm so if you are coming in late, you have to park on the side and give your keys to the front desk. I had to switch rooms because it smelled like smoke. Overall experience was ok but this will be the last time staying as a guest.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Stayed 3 nights in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful and accommodating. The staff had great customer service. The maintenance guy was weird but overall, everything was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Lori

Stayed 1 night in Nov 2024

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor.
Stayed 5 nights in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Melissa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremiah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel frequently for work and have stayed at other major hotels that are well-known for hospitality, I must say that Hotel Napoleon is in my top 3 hotels. I was greeted with warm welcome by the reception team - which includes a nice welcome note waiting for me in my bedroom. Their bar/restaurant staff is ver welcoming and attentive to ensure you get a good experience. Overall, I chose this hotel for location but it turned out to be more of just convenience - it was a great experience to stay at this hotel. Highly recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

Samar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Brian, Calgary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique old building converted to a boutique hotel but surrounded by urban decay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nusha

Traveled with family
Liked: Staff & service
It was great locaton and really nice, great staff. The exercise room is tiny, no fan, that is the only thing I did not like, it might not matter to others, it does to me, there is a YMCA walking distance.
Stayed 2 nights in Nov 2024

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
First class feel - great property & stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, front desk staff very knowledgeable and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel within walking distance of Beale Street
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all the way!!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jacques

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing wonderful view.
Stayed 1 night in Sep 2024