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Hotel Napoleon Memphis

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Napoleon Memphis

Breakfast area
Restaurant
Exterior
Front of property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
179 Madison Ave, Memphis, TN, 38139
  • Peabody Ducks
    ‪3 min walk‬
  • Beale Street
    ‪7 min walk‬
  • FedEx Forum
    ‪10 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Superior Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Napoleon Memphis

4-star hotel in Downtown Memphis
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite.
Hotel Napoleon Memphis offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Hotel Napoleon Memphis is a smoke-free property.

Archives - Onsite bistro.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 17 per day)
  • Covered self parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Hotel Napoleon Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 871 reviews
Rating 8 - Good. 242 out of 871 reviews
Rating 6 - Okay. 86 out of 871 reviews
Rating 4 - Poor. 46 out of 871 reviews
Rating 2 - Terrible. 23 out of 871 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bethanney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Stayed 1 night in Jan 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Sue

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

maryanne, Washington Crossing

Traveled with group
Too far from Beale street with limited seevices around hotel. Room dark. Batteries dead on remote control and safe. Staff mot knowledgeable. Overpriced
Stayed 3 nights in Jan 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

6/10 Okay

Caitlin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great, especially the day staff. The lobby was very nice and restaurant looked very nice. The hotel rooms were not as clean or nice as a normal hotel at this rate
Stayed 3 nights in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jan 2025

10/10 Excellent

PaTrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, people and service. Would certainly book again on our next visit to Memphis. Easy walk to Beale Street.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Friendly Staff

Excellent hotel and friendly staff. Hotel is in a quiet part of downtown Memphis and has an easy public parking garage next door (for a fee).
Stayed 1 night in Dec 2024

10/10 Excellent

BMC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with a lovely dining area. Didn’t get to stay long but enjoyed my short time there.
Stayed 1 night in Dec 2024

10/10 Excellent

ALI P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice.

Exactly what we needed. Good location, clean, smiling emloyees.
Stayed 3 nights in Dec 2024

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel with a beautiful lobby. Very friendly staff. Convenient downtown location, just a quick walk to Beale Street.
Stayed 4 nights in Dec 2024

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, parking next door, clean
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Napoleon is very beautiful and kept very clean. The staff was nice just not very friendly. The only thing that I didn’t care for was that before my stay I called and asked if they would have Valet service for the weekend. I was told no that they would not have Valet service. However, after I parked my car myself and carried my bag about a half block I discovered as I entered the hotel that they did have Valet service. I would stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

angela joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool building. the neighborhood to the north seemed a little sketchy.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a last minute, affordable stay and Hotel Napoleon hit the spot. Walkable to entertainment attractions - we caught a Grizzlies game on a whim - and the staff was great.
Stayed 1 night in Nov 2024

6/10 Okay

Donya

Traveled with partner
Napoleon has went down since 2018. The staff at night looked like they did not want to work. Valet is only to 10pm so if you are coming in late, you have to park on the side and give your keys to the front desk. I had to switch rooms because it smelled like smoke. Overall experience was ok but this will be the last time staying as a guest.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Stayed 3 nights in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful and accommodating. The staff had great customer service. The maintenance guy was weird but overall, everything was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Lori

Stayed 1 night in Nov 2024