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Hotel Indigo Memphis Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Memphis Downtown by IHG

Lobby
Lobby sitting area
Lobby sitting area
Concierge desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly

Explore the area

Map
22 N B.B. King Blvd, Memphis, TN, 38103
  • Peabody Ducks
    ‪6 min walk‬
  • Beale Street
    ‪9 min walk‬
  • FedEx Forum
    ‪12 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Minifridge)

Premium Room, 1 King Bed (Minifridge) | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed (Minifridge)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Hotel Indigo Memphis Downtown by IHG

3.5-star hotel in Downtown Memphis
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, self parking, and a 24-hour front desk.
Hotel Indigo Memphis Downtown by IHG offers 118 air-conditioned accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Indigo Memphis Downtown by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A 24-hour business center is on site at this 3.5-star property.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers gift shops/newsstands, discounted use of a nearby fitness facility, and a front-desk safe. Parking is available onsite for a surcharge.

Hotel Indigo Memphis Downtown by IHG is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 8:00 AM and 1:00 PM and on weekends between 9:00 AM and 1:00 PM.
Biscuits & Jams - This diner specializes in southern cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Local cuisine breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends; USD 6 to 20 for adults and USD 6.50 to 7 for children
  • A restaurant

Restaurants on site

  • Biscuits & Jams

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6.00 to 20.00 for adults, and USD 6.50 to 7.00 for children
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Memphis Downtown
Indigo Memphis Downtown
Hotel Hotel Indigo Memphis Downtown Memphis
Memphis Hotel Indigo Memphis Downtown Hotel
Hotel Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown Memphis
Hotel Indigo
Indigo
Indigo Memphis By Ihg Memphis
Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown by IHG Hotel
Hotel Indigo Memphis Downtown an IHG Hotel
Hotel Indigo Memphis Downtown by IHG Memphis
Hotel Indigo Memphis Downtown by IHG Hotel Memphis

Hotel Indigo Memphis Downtown by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 776 out of 1517 reviews
Rating 8 - Good. 351 out of 1517 reviews
Rating 6 - Okay. 181 out of 1517 reviews
Rating 4 - Poor. 97 out of 1517 reviews
Rating 2 - Terrible. 112 out of 1517 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and an easy walk to Beale Street. Staff at check in were super accommodating. Room was very spacious and the bed was comfortable. Highly recommended.
Stayed 2 nights in Jan 2025

4/10 Poor

Sylvia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch rooms with little to no guests there because our room wasn’t clean. Foitprints ln the bathroom floor. Sticky substance on the counter. The hotel concierge compted us with two vouchers for breakfast at Southern Biscuits across the way No Heat. The new room No Heat maintenance jiggled a switch and now too hot thermostat sticking Freeze or Burn up. The experience was Awful and the hotel management was not accommodating. I was told to address my concerns with Expedia. Never again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Germayne

Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Tania

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fire alarm went off around 1645am. 9 fire trucks showed up. No one said anything to us as the entire hotel was standing outside in the cold. Finally a firefighter stated it was a low pressure hose. Fine. Whatever. Slightly annoying but ok. After being outside for a hour they let us go back in. Here lies the major issue. NO ONE knew how to turn it off! It continued to blame for another 30 plus minutes after. Not a single apology. Nothing. Frankly they were exceptionally rude about the whole thing. I even ended up alone in the elevator with tbe GM who all but shrugged his shoulders at me. Ive stayed here before, its walking distance to Beale. Its cute. However there needs to be some serious critical action lessons.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shanica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Beale street. Lots of character very clean and helpful staff. Easy parking. Property showing its age a bit and immediate area a bit sketchy.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should include coupon to restaurant next door
Stayed 1 night in Jan 2025

2/10 Terrible

Tania

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Germayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Brit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and convenient
My praise: Wonderful staff—warm and welcoming! Attentive to questions and needs as well. The area around the hotel is super walkable and close to all kinds of downtown destinations. The room was spacious, and beds and linens very comfortable. My qualms: you can hear everything in the halls and room noise echoes into the hallway as well—if you’re a light sleeper like me, it’s rough. Also the shower water pressure was poor and the water temp was barely luke warm.
Stayed 1 night in Jan 2025

8/10 Good

Makela

Stayed 1 night in Dec 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Don

Stayed 3 nights in Dec 2024

2/10 Terrible

Tamara

10/10 Excellent

Alexandria

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Arkeya

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Limited things
Stayed 1 night in Dec 2024

2/10 Terrible

Claude

Disliked: Staff & service
We paid extra to secure our room which was suppose to be a king suite instead were given a queen and they did not give us the money back. Our coffee filter was dirty.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gabriel I

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The open garage had non guests hanging out and just seemed so unsecured and sign posted "not responsible for items in car" Well, we had to check out and free breakfast was longer than expected. So we had to pay additional $50 for an hour of late checkout to keep luggage in room. Never again.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniela

Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
The property was very clean and smelled very nice
Stayed 1 night in Dec 2024

8/10 Good

LaTrica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend
Stayed 1 night in Dec 2024