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Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG

Terrace/patio
Lobby sitting area
Reception
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
2751 New Brunswick Road, Memphis, TN, 38133
  • Wolfchase Galleria
    ‪8 min walk‬
  • Saint Francis Hospital - Bartlett
    ‪3 min drive‬
  • Bellevue Baptist Church
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪28 min drive‬

Room options

View all photos for 1 King Suite

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

1 King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for 2 Queen Beds Standard

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

2 Queen Beds Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Suite Sofa Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

2 Queen Suite Sofa Bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 King Bed Sofa Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

1 King Bed Sofa Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King Bed Standard

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

1 King Bed Standard

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Beds Standard

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

1 King Beds Standard

  • Sleeps 2
  • 1 King Bed

Similar properties

Lunch and dinner served, American cuisine

Hyatt Place Memphis/Wolfchase Galleria

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1031)
The price is $103
per night
$124 total
includes taxes & fees
Mar 13 - Mar 14
Hyatt Place Memphis/Wolfchase Galleria

About this property

Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG

3-star hotel in Wolfchase
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services. Housekeeping is available once per stay.
Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG offers 133 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG is a smoke-free property.

Kems Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kems Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Galleria Memphis
Holiday Inn Hotel Memphis
Holiday Inn Hotel Memphis Wolfchase Galleria
Holiday Inn Hotel Wolfchase Galleria
Holiday Inn Memphis Wolfchase Galleria
Holiday Inn Wolfchase Galleria
Memphis Galleria
Memphis Wolfchase Galleria
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria
Inn Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria an IHG Hotel

Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Hilario

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Genevieve

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with group, Traveled with family
Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.
Stayed 1 night in Nov 2024

6/10 Okay

Nathan

Stayed 2 nights in Oct 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Responsive staff
When I first got off the elevator on 4th floor there was a terrible odor that something had gone wrong. I went down and told front desk who informed maintenance, and within a couple hours they had located and resolved whatever hidden problem they had. Staff very friendly and responsive, room very clean, beds super comfortable. Maintenance staff very responsive.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.
Stayed 1 night in Oct 2024

8/10 Good

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property felt like it could use a good cleaning.
Stayed 2 nights in Sep 2024

4/10 Poor

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the area and the security
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jd

Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Lenora

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property is clearly starting to go down hill...
Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.
Stayed 1 night in Oct 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, friendly and helpful staff, pool was clean and fun, and breakfast was great. Overall just a great experience. Will visit again.
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I wanted. The bed was comfy, and the room was quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a very nice place to stay, that is close to Memphis.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

alex

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The guest across the hallway let her preteens yell, talk, bang on doors and run through the hallway from 10pm to after 4 am. Guest services did not try to stop the noise until 2 complaints. My husband told them to go to their rooms. Security came 2x with no effect. Security never asked to speak to the adult in charge or discuss consequences. At 6 am the door knocking, yelling and talking started again. We’ve been guests 4 x’s a year for 5 years. Never again.
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Terrance

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice especially Tasha at the Checkin Center.
Stayed 2 nights in Sep 2024