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Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel

Outdoor pool
Down comforters, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • Gym
  • Breakfast included

Explore the area

Map
1180 Union Ave, Memphis, TN, 38104
  • Minglewood Hall
    ‪17 min walk‬
  • Beale Street
    ‪19 min walk‬
  • Sun Studio
    ‪20 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility Tub)

Standard Room, 2 Double Beds, Accessible (Mobility Tub) | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

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Room

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Pool
Breakfast included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1003)
The price is $110
per night
$132 total
includes taxes & fees
Feb 12 - Feb 13
Comfort Inn Memphis Downtown

About this property

Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel

Hotel in Midtown
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel offers 125 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Memphis
Holiday Inn Express Memphis Midtown
Holiday Inn Express Midtown Hotel Memphis
Holiday Inn Express Midtown Memphis
Memphis Holiday Inn Express
Holiday Inn Express Memphis Midtown Hotel
Holiday Inn Express Memphis Medical Center Midtown
Holiday Inn Express Memphis Medical Center Midtown an IHG Hotel

Holiday Inn Express Memphis Medical Center Midtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable, easy access, and very close to where we needed to be.
Stayed 1 night in Oct 2024

2/10 Terrible

bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Dajin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good Holiday Inn hotel we've stayed recently. The room is clean and well equipped though a bit too compact in sizd. We like the friendly staff. The breakfast was great with a large options to choose from and the lady cook Zee greeted every guest at the breakfast with southern warmth and hospitality, adding a sense of home away from home.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin, Clinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was excellent
Stayed 3 nights in Oct 2024

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
General cleanliness is subpar at best. Our room had several issues. Very dirty carpets in rooms and hallways. Smoke detector in room was literally taped on. Shower had a large crack in wall and shower curtain was stained. Found a long black hair in our bed. Coffee maker was filthy. Our brand new truck and 2 others were broken into by smashing out a window at 7:30 in the morning in broad daylight literally as soon as their "security" left in the morning. The one good thing was the desk clerk Alison was great and the G.M. Brent is new and trying to get a handle on things. I wouldn't recommend staying I this area of Memphis if you can avoid it. It's a crime ridden cesspool.

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great
Stayed 3 nights in Aug 2024

2/10 Terrible

Aaron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I'll start with the good...Alison at the front desk was GREAT. The G.M Brent was good too, and we didn't see any bedbugs in our beds. Breakfast is actually decent if you get there early...now the bad...our room had SEVERAL issues. The smoke detector was literally taped on with masking tape. There was a long hair in our bed and carpet was definitely in serious need of a vacuum. The shower wall had a large crack and the shower curtain had obvious stains. Every single hallway looked like in hadn't been vacuumed in weeks. Overall building cleanliness was pretty subpar...now the REAL BAD...our brand new truck along with 2 others were broken into by smashing the windows out, AT 7:30AM IN BROAD DAYLIGHT!!! Their "security" left sometime between 7:00 and 7:30 and then as soon as they were gone, boom...they robbed the vehicles, causing a ton of damage to them. I would stay as FAR away from this hotel as possible. Their "security" is useless and I wouldn't be surprised if they were in on the break ins letting them know which vehicles to hit. No way would I EVER stay in this hotel again. If I ever have to go to Memphis again, I'll be staying somewhere away from town in a nicer area. The whole city is just a crime ridden cesspool. Been to Memphis several times and every time I go, it's worse and worse. Even with security on site, you and your vehicles are NOT safe.
Stayed 2 nights in Oct 2024

4/10 Poor

R P

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the property was clean. The location was convenient for all of my needs.
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Stayed 1 night in Oct 2024

6/10 Okay

Latoya

Traveled with group
Liked: Cleanliness, staff & service
I was upset the pool was closed because it was fall. It was 27°C. Being from Canada, that was more than hot enough to go swimming.
Stayed 2 nights in Oct 2024

10/10 Excellent

Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2024

6/10 Okay

Bo

Traveled with family
The lady that checked us in was very friendly and helpful. The room on the other hand was gross. Hair EVERYWHERE, bathroom floor was disgusting. Piss and hair behind toilet. Pillows were nice tho……. Would not stay there again especially for the price bs what what we got.was not worth that price……
Stayed 1 night in Sep 2024

10/10 Excellent

Edward B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Cheryl

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property was ok, I expected more for the price I paid. The carpet in the room turned your feet black if you didn’t have shoes on. I liked that it had a secured parking lot. I reserved notes under my door each day of the stay stating that they could not get in to clean but changed the towels and took trash out which they did not do.
Stayed 3 nights in Sep 2024

8/10 Good

Lisa

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

jo lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Brooke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

pamela

Staff were very helpful and friendly. Room was comfortable but very small. So small in fact two people could not walk around at the room at the same time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adonica

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Clean, quiet room. Area feels safe, but offers few dining options. Very convenient to medical area.
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beds
Stayed 1 night in Aug 2024

10/10 Excellent

KHAJA E

Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024