Hilton Garden Inn Memphis Downtown Beale Street

3.0 star property

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Photo gallery for Hilton Garden Inn Memphis Downtown Beale Street

Exterior
Breakfast served
Reception
Cocktail bar
LCD TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
$162
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
201 Union Avenue, Memphis, TN, 38103
  • Beale Street
    ‪3 min walk‬
  • Peabody Ducks
    ‪5 min walk‬
  • FedExForum
    ‪6 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(63 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 493 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 493 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (3x3 Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Suite, 1 Bedroom, Accessible (Roll-In Shower, Mobility & Hearing) with Sofabed

  • 660 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (King with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 660 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Memphis Downtown Beale Street

3-star hotel in Downtown Memphis
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Hilton Garden Inn Memphis Downtown Beale Street offers 150 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Memphis Downtown Beale Street features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1080 square feet (100 square meters) include conference space. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hilton Garden Inn Memphis Downtown Beale Street is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Season's Local Fare - This restaurant serves breakfast only.
The Greyhound - This cocktail bar specializes in American cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 32 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Season's Local Fare
  • The Greyhound

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 18 for children
  • Covered self parking fee: USD 32 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Memphis Downtown TN Hotel
Hilton Garn Inn Memphis TN
Hilton Memphis Beale Memphis
Hilton Garden Inn Memphis Downtown TN
Hilton Garden Inn Memphis Downtown Beale Street Hotel
Hilton Garden Inn Memphis Downtown Beale Street Memphis
Hilton Garden Inn Memphis Downtown Beale Street Hotel Memphis

Hilton Garden Inn Memphis Downtown Beale Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kristin

Stayed 3 nights in Apr 2025

4/10 Poor

Lisa

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Terrible service! Would not clean our room after many requests!! Never again! Service was good in the breakfast area but awful for the room!
Stayed 4 nights in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!!
Stayed 1 night in Jun 2025

10/10 Excellent

Meredith

Stayed 2 nights in May 2025

8/10 Good

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service was great only thing is that you have to pay for a bottle of water
Stayed 1 night in May 2025

10/10 Excellent

Askari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk who helped us check in, Linesia, was extremely kind, helpful, and efficient with the entire process. I would absolutely recommend requesting for her help when getting to the hotel. She’s very informative and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice enjoy stay
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so fabulous! All hotel staff were amazing!
Stayed 1 night in May 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic. Everyone made feel right at home.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer, Corinth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful.
Stayed 1 night in May 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tyronda

Stayed 1 night in May 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

At least provide the service that was paid for.

Hotel room had a stench that housekeeping could not remedy. Due to hotel being overbooked they gave Mena walk voucher to the Hampton Inn for only one night, even though I paid for two. They hotel should refund me the second night that I paid for in advance because they either could not or would not accommodate.
Stayed 2 nights in May 2025

10/10 Excellent

Valeska

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We liked everything except when we checked in. The lady who checked us in spent more time texting and talking on her personal phone than checking us in. Other than taking forever at the reception desk she was great.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Staff at the hotel were so friendly and helpful! Tip notch service all around.
Stayed 7 nights in May 2025

8/10 Good

Kari

Traveled with family
Liked: Cleanliness, property conditions & facilities
I liked you had to have a key to go anywhere. Even in the elevator.
Stayed 1 night in May 2025

6/10 Okay

Christian

Liked: Staff & service
Disliked: Cleanliness
The standard of excellence has gone down for the Hilton brand. The staff was Amazing! The hotel itself seems dated and the greyhound restaurant food was lack luster at best.
Stayed 2 nights in May 2025

10/10 Excellent

Shantavia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10

The workers at the desk was nice. We enjoyed happy hour, they had a dj. The hotel was in walking distance to everything. The beds was comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Michael S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother’s Day stay

We can for a concert for Mother’s Day, the Hotel was excellent, the staff and rooms were great.
Stayed 1 night in May 2025

10/10 Excellent

ASHLEY

Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Stayed 1 night in May 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and Convenience

In less than five minutes we were checked in. The staff was courteous and the room was comfortable and clean. The hotel is in walking distance to restaurants and attractions which was such a convenient way of enjoying the city.
Stayed 2 nights in May 2025

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kemon

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025