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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property

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Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

View from property
Indoor pool
View from property
Lobby
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
9320 Poplar Pike, Germantown, TN, 38138
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • TPC Southwind
    ‪7 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Germantown hotel with indoor pool
Along with a full-service spa, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area. Change of towels is available on request.
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.
In addition to a full-service spa, Fairfield Inn & Suites By Marriott Memphis Germantown features an indoor pool and a hot tub. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Germantown hotel also offers a 24-hour fitness center, spa services, and barbecue grills. Onsite self parking is complimentary.

Fairfield Inn & Suites By Marriott Memphis Germantown is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn Suites By Marriott Memphis Germantown
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shanea

Traveled with family
Liked: Amenities
Bathroom was not clean at check in. Had to call housekeeping. On the 3rd day there was a cockroach in the bathroom. We moved to the 3rd floor where rooms were newer.
Stayed 5 nights in Jan 2025

8/10 Good

Jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Jeniece

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, indoor pool, room and breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Friendliest hotel I have ever stayed in. Staff were helpful, friendly and made us feel right home. Room was clean and the beds were comfortable.
Stayed 2 nights in Jan 2025

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, quiet, near downtown and the breakfast is so delicious.
Stayed 1 night in Jan 2025

8/10 Good

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that the pool was out of service, but the front desk staff was amazing and so nice! The rooms were super spacious.
Stayed 1 night in Jan 2025

8/10 Good

GENE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reggie was great checking us in!
Stayed 1 night in Jan 2025

10/10 Excellent

WEI

Stayed 3 nights in Jan 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, property conditions & facilities, room comfort

Nast old hotel

I had to change rooms when I first checked in because the tv did not work. So the front desk associate that works at night was very helpful. He gave me another room but it was very dirty! We walked around to 4 different rooms all dirty! So I just settled for the last one because i was told that I could not recieve a refund! The last room was so bad I just checked out and went home it smelled bad dirty towels and bed linen and spots in the carpet! I didn't stay because I dont think they had any clean rooms! And you could see that the hotel needs to make repairs! I wouldn't let my dog sleep in this hotel
Stayed 1 night in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Reem

Disliked: Cleanliness
Stayed 7 nights in Jan 2025

4/10 Poor

Kevin

Business traveler
Disliked: Property conditions & facilities
Very very average
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Irvine

Stayed 2 nights in Nov 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, we used the couch bed which was decent, yummy full breakfast options.
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s were little things around the room that could use touch ups or we’re missed when cleaned after the stay before us. Coffee grounds still in the pot for who knows how long. Shower heads could use an upgrade. Shower could also use a deep clean. Reggie was the best part of our stay.
Stayed 1 night in Jan 2025

8/10 Good

YiChih

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Elyzabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

carrie

Traveled with family
Liked: Staff & service

Not perfect, but safe area

Great price. Great location. Room furnishings and linens were great. Pool and hot tub were both down, which was not stated upon making reservation. Door to room had been propped open with the latch after checking, which was weird. Later we realized there were no bath towels and had to call for some. Door locks were being repaired because the dead bolt stayed engaged unless you opened from inside. Management said there was a trick to it. Breakfast was decent with choices and staff was friendly. HVAC wall units should be cleaned as concerns with dampness and possible mold.
Stayed 1 night in Jan 2025

6/10 Okay

E

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Dec 2024

4/10 Poor

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The commode broke at about 10:15, and couldn't flush. Noisy guests across the hall, manager only offered to move us to another room.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very clean, staff is great, this is my favorite hotel.
Stayed 1 night in Jan 2025